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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5735 results found

  1. Bug

    1. I start a standard match.
    2. Both on PC and on IOS on my phone.
    3. Game freeze before the first hand is shown. The timer starts running, but the game state is still frozen. I can't concede.
    4. The expected result is to be able to play the game.
    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Match not loading

    4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match

    game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match right before

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Client not pairing for matches

    Client not pairing for matches.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Connection Issues

    Despite my connection being absolutely fine; able to access the internet with normal speeds, when I connect to an opponent I either get no hands loading in (i.e the mulligan screen, shown in image 1), or my hand loads after mulliganing, but then I get the timeout bar which just sits at 0 (shown in images 2 and 3). I've gone from playing consistently for a several hours to now having not been able to play a single game for an hour and a half.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Softlocked as soon as match starts

    Unable to progress the game from start of match. Timer runs out on mulligan timer without ever showing cards, cannot concede. Version 2025.54.0.10689.1214342

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. new

    Something is wrong with the servers.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. fleem

    Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Demonic Pact UI bug

    Demonic Pact does not properly display which modes are unchosen when passed to me by an opponent's Harmless Offering. I saw this and misplayed because of what I thought I would have available on my upkeep.
    Of note, my first upkeep with the Pact I chose "opponent discards 2" and it never updated the UI even from that turn (this picture is after end of game) - apparently when passed to me the discard and the lose the game were the only options available.
    Also of note, it's somehow greying out the first paragraph instead of the bullet list items,…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. The tutorial is broken at shadow dragonhand

    I have tried to complete the tutorial on an iPhone android phone and iPad and every time it freezes. I get to the bit where I summon 3 blockers, they do not appear then I cannot complete my go as the computer wants me to use them to block. So there is no way of taking my turn and I am locked in the tutorial and cannot make any progress.

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Death by vanilla achievement did not trigger

    Played a game where death by vanilla should have triggered but did not. The 5 creature spells I cast were:

    Jibbirik Omnivore
    Leatherback Baloth
    Leatherback Baloth
    Yargle, Glutton of Urborg
    Rumbling Baloth

    Please fix this bug as grinding for these achievements has led to a miserable play pattern and I am not having fun doing so.

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Card problems in tutorial

    In the merfolk tutorial battle, after my first turn, all cards hover above the field and when a card is laid they float in the left side, clipping into each other. This makes the game **** near unplayable.
    I already know how the game works but I can't access it until I pass the tutorial, which is impossible due to these issues.

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Mistrise Village not programmed correctly

    Mistrise Village makes a spell already on the stack uncounterable. This is not what the card does!

    29 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  14. bug: leyline of transformation and earthbending dont work together

    if i have leyline of transformation out and i earthbend a land, that creature land does not gaiin the required creature type of leyline of designation and is not is not listed as a creature type on the earthbended land. for example:
    leyline on the board making all creatures human when i earthbend a land it is not listed as human.
    thanks

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. All-Out Assault untapping attacking creatures an extra time

    All-Out Assault's untap clause reads "when you next attack this turn, untap each creature you control." This wording means it untaps them the first time they attack, meaning that if they attack a second time in the extra combat the card creates, they will not untap a second time. However, I just witnessed someone play it, attack, have it untap their creatures, then attack with all their creatures again and have them be untapped to block on my turn.

    28 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  16. Kotis, the fangkeeper ability not working after update

    Kotis is not working after the update. When kotis deals combat damage, it exiles your the top X cards of your opponents library and allows you to cast X cards for no mana, X being Kotis power. For two days I’ve been encountered this across multiple games. Since the update, once Kotis deals combat damage it displays a message that ask you to resolve, but once you do, it only exiles your opponents cards, but doesn’t allow you to cast anything.

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. Ugin bypassing target creature effect.

    Strictly a bug or unintentional creature interaction. Ugin, eye of the storm seemingly negates the effect of Tectonic Giant. I've never encountered this issue before and it's always free damage if your enemy targets your Tectonic Giant as the effect takes place on the same step instants do. Just played a game where my enemy had 6 health remaining with Tectonic Giant and Calamity Bearer already on the field. Opponent casts Ugin, eye of the storm targeting my Tectonic Giant. Me thinking "wrong move you're about to eat that 6 damage"... nope. Just exiled my card and avoided the interaction…

    2 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  18. Unable to use Mazemind Tome Artstyle despite owning the same set of card

    Today's daily deal had the Parallax "Foundations" version of card Mazemind Tome.
    I have the regular Foundations version of the card so I purchased the parallax version and went to my collection to apply it and it is not available. I have included a screen shot of the store showing it was purchased and no longer available. And another screen shot showing my collection with the regular Foundations card but not the parallax version I just purchased.

    63 votes

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    21 comments  ·  Gameplay  ·  Admin →
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  19. Complete 3 quick draft

    My complete 3 quickdraft matches quest wont register any of my matches. I did a quick draft and none of my matches counted. I play on steam and have only recently picked the game back up. I'm really enjoying the final fantasy set and it would be really cool to have this extra 1000 gold to get into another draft. Any feedback would be cool <3

    24 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Winternight Stories

    I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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