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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13789 results found

  1. FIX YOUR ******* SHUFFLER

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Color Challenge Network Error

    Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.

    1,643 votes

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    568 comments  ·  Gameplay  ·  Admin →
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  4. Plainscycle bug

    When playing a draft for CoI, drafted 2 of the plainscyclers, played them maindeck, needed plains, couldn't cycle and lost the game. chalked it up to user error, 2nd game same thing, couldn't cycle, lost the game again. Give me my money back.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Deck shuffler

    Your auto shuffler is absolutely awful I hate it , seriously a piece of *. I watch peoples stream and YouTube channels and they all have the same problem. * sucks and do better holy cow! It’s the lands I get stuck at 2 lands in a 23 land deck for 60 card constructed draw 3 times and not a single land I’ve tested this many times **** makes gameplay awful

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Three Blind Mice: infinite replication bug

    Three Blind Mice: infinite replication of itself

    I just faced a player that seemed to be exploting a bug in the card Three Blind Mice. The player ("EarlTheBetrayer") was able to create copies of Three Blind Mice itself, rather than the tokens it created. This led quickly to 12 copies of the Enchantment itself and 18 copies of Token Mice creatures.

    I think this is a bug in the card handling, as it allows to clone itself rather than just its token creatures

    10 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  7. Invasion of Alara and Bramble Familiar

    Casting Invasion of Alara into a <5 cmc adventure card should not let you play the >4 cmc adventure portion of the spell. I thought this was already determined with Cascade rules. On Arena, people are using Invasion of Alara to hit Bramble Familiar, but instead of playing the creature, they play the 7 cost adventure attached.

    11 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  8. Treasure cruise won't resolve, had to restart client to avoid getting timed out

    I'm on PC playing arena.
    This happened to me 3 times already, I'm not sure how to replicate the bug so as far as I can tell delve spells seems to hang the client.
    Restarting the client seems to resolve the issue but I'm not sure what It looks like from the other side of the table.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Betrayal at the vault

    I was playing best of 3 draft OTJ and my opponent cast throw from the saddle when I had betrayal at the vault in my hand and the mana to cast it. I wanted to play betrayal in response but I didn't even get priority and when I did get priority after Throw from the Saddle resolved it wouldn't let me cast betrayal at the vault as if it was a sorcery. I have attached at screenshot showing me not being able to cast betrayal at the vault and my log. This changed the outcome of the game because my…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Rat tokens blocking rat tokens. Kambal Profiteering Mayor

    Mobile Mtg Arena bug?:
    My opponent had a at least one food token and Peregrin Took on field. Next turn played Experimental Confectioner. Proceeds to create 30 rat tokens in a stack somehow (I've tried recreating but ran out of food tokens).
    On my field I have like 2 or 3 black/white creatures. One of them happens to be Kambal, Profiteering Mayor. Because they created tokens on a stack, I created a copy of each of those 30 1/1 black rats that cannot block. He loses 1 life. He passed the turn due to summoning sickness.
    My turn. My rats…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Wrench Bug, could not activate ability given to creature to tap a creature

    I had an untapped creature without summoning sickness, with the card Wrench attached to it. Hovering over the creature, I could see that the creature was being given the ability to spend 3 mana to tap a creature. However, clicking it did nothing despite having 2 untapped Islands and 2 untapped Plains. This happened in a Premier draft event and caused me to lose the game.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. App Not working

    App not working, I am not able to play anymore. I do not see any game or possibility to play.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Another Koma Crasher

    Yet another person losing games due to the Koma Crash, guessing it's due to the animation.

    Would have loved the taste of the turn around that was about to happen here.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Shows "Network Error" when I try to challenge my friend

    Whenever I try to challenge my friend, I send the challenge, he accepts it, but then when I try to go into the actual game it loads for a while and says "Network Error." I know my internet is running well because I can go into other matches just fine, this only happens when challenging my friend. It started happening today.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. BUG: Interaction between Ojer Pakpatiq, Deepest Epoch and Swift Spiral not working correctly

    Targeting Ojer Pakpatiq, Deepest Epoch with Swift Spiral (Instant - Adventure on 'Twining Twins') sends Ojer Pakpatiq to exile as intended and gives Twining Twins rebound, which then goes to exile. At beginning of next end step, Ojer Pakpatiq returns to battlefield but so does Twining Twins, which should remain in exile until the next upkeep to be cast with the rebound trigger.

    Bug noticed on PC.

    Results experienced as above.

    Results expected: rebound trigger in upkeep, giving Twining Twins the option of casting either Twining Twins or Swift Spiral.

    No screenshots taken.

    No workaround, process beyond my control.

    8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  16. Game freezes when timer runs out

    Playing on PC.

    Game freezes when opponent's timer runs out. They do not progress through their turn. Trying to concede the match does nothing. Have to use Task Manager to quit the game.

    Similar thing happened on my turn yesterday. Game didn't allow me to play any cards. Timer appeared and ran out, but my turn didn't automatically progress & end, and I didn't auto lose. Concede didn't work, and once again had to use Task Manager to forcibly stop the app.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Ashiok, Wicked manipulator

    When I use Ashiok, Wicked Manipulators+1 ability and select a card to exile, the MTG arena client crashes on my Android phone.

    11 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Shuffler

    The shuffler is completely broken. 6 Games, 3 starting hands with no lands, 2 with 5 lands one with 1 land.

    This is absolutely unplayable and this issue has been in arena for years. I stopped playing because of this before and I will again.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Return the favor

    Return the favor did not let me redirect the dissipate to return the favor.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Incinerator of the Guilty

    Opponent attacked with an Incinerator of the Guilty at 6/6, played Toxin Analysis on it. I had blocked with a 1/2, a 1/4, a 2/4, and I cast a +2/+2 pump spell on the 2/4 creature. It still managed to hit three trample damage, which mathematically makes no sense in any single battle interaction, let alone all together. This killed all three defenders and allowed my opponent to board-wipe the rest of my creatures. Very, very disappointed that this happened in a draft. As per usual, it refuses to let me report an issue with a log attached. I have…

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues