MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13792 results found
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Fragment Reality needs a nerf/ban
The Leylines - Fragment Reality - Geist of Saint Traft deck is utterly broken in the historic setup. There is absolutely no interaction. Remember, half the time they will go first and have geist out there before you played your first land, rendering half the encounters non-games.
There is zero choices involved besides praying you won the proverbial coin flip to go first and hard mulliganing for answers which oftentimes you had to put in your deck to begin with gimping your deck against others.
The most obvious offender and easiest to fix is Fragment Reality. Positive side effect is…
6 votes -
Unable to submit deck
You know, not that I'm trying to sound ungrateful, but why is it with every new set the app seems to take a massive **** and there's bugs galore. I can't play with my friends which you would think would be a quickly resolved issue, but no, we need my little pony sleeves and avatars more than a stable app. What the actual **** WOTC.
11 votes -
Lost rank
I conceded a match I had no chance to win, and went from Platinum 3 with no wins to Platinum 4 with 5 wins rank
70 votes -
Draft crash iPad
I was playing a draft on the ipad and during my turn in the combat phase the game crashed, I tried to close the application and go back to the game but it kept loading and crashing during loading, the loading counting time crashed, I tried a few times, when finally the game came in I had lost the match and ended the draft, I was at a loss in a game won because of the error.
6 votes -
Blood Moon on the stack should always give an opportunity to respond if any nonbasic lands are untapped
Currently, if Blood Moon (and probably Spreading Seas, though I have not tested it) is cast and there is no other reason for priority to be passed to you, it will resolve with no opportunity to float mana from nonbasics that would become mountains.
Situation that caused this: I have a Fragment Reality in hand and a single untapped Hallowed Fountain in play and there are no nonland permanents in play. My opponent casts Blood Moon, it resolves instantly and I have no opportunity to float white to cast the fragment reality on the blood moon.
Desired outcome: Without having…
10 votes -
case of gorgon's kiss
Case of Gorgon's Kiss only sees cards hitting graveyard after it's on the battlefield
4 votes -
Client Freezes Paying Delve Costs
Occasionally while exiling cards from your graveyard to pay for delve costs Arena is unable to process the spell payment and the game begins to time out. The client needs to be restarted in order to continue play by both players or eventually the time extensions run out for one player and they receive a loss. Neither player can take any actions until the client is restarted.
6 votes -
Network error when playing with friend
When trying to challenge a friend either on my iOS iPhone 14 or iPad, there is an error in uploading my deck, and is not connecting to the game. Having deleted and updated the game fully on both devices, I still cannot connect to play with this friend.
12 votes -
play-in points
No play-in points received for 1/2024
I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
Thanks!Way to Go!
You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
Mythic
January Constructed Rank: #878
Next Event: February Qualifier Play-In
Format: Murders at Karlov Manor Sealed
Best-of-One Event: Saturday, February 10
Best-of-Three Event: Friday, February 16
Qualifies for: February Qualifier Weekend (February 17 - 18)…
5 votes -
NO ICR card on daily quest
Hi! yesterday and today, after the update for the anthologies, daily quest give me only exp and no ICR cards. I won in casual games and on the weekly events, but the result is still the same.
Can you investigate the thing?
Thanks18 votes -
Koma
When Koma is cast, it crashes the app (I’m using a 9th Gen iPad) and I cannot return to gameplay until the current games ‘times’ out. It happens every time and has been happening for the past 6 months or so. It looks like it’s an issue for many other users as well, so I have nothing more to add that hasn’t been brought up already.
4 votes -
Illegal interaction with Ragavan and Archive Trap
In a Timeless match, I hit my opponent with Ragavan Nimble Pilferer, and exiled an Archive Trap with its trigger from their library. I fetched afterwards to cast a creature, but then I realized the Archive trap I exiled displayed a 0 mana cost, as if my opponent searched library. I attempted to cast the spell targeting my opponent and it resolved.
I'm not a judge, but I explained the interaction to a group of them, and their conclusion up to this time is that it is an illegal play given by rules 601.2a and 601.2f, since the spell cares…
3 votes -
Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
7 votes -
during premier draft client suddenly is unable to be interacted with and begins to run out the clock.
I joined this premier draft using a draft token I purchased with coins a few days ago and used it. In two out of three of my games I have gotten the same error: the game suddenly has a connection issue pop-up that disappears and after I am unable to play my cards or move to the next step and the clock just slowly runs out. If I disconnect and try to reload it counts as a game loss.
3 votes -
Aclazotz/Temple of the Dead
While playing on PC my opponent's Aclazotz what able to transform from its Temple of the Dead land form back into Aclazotz while I had 2 or more cards in hand. Because of this, I lost a match in a Sealed Event.
9 votes -
More cards in deck than allowed
Openette's deck with 240 cards and my deck with 54, this in standard ranked.
5 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
5 votes -
2 assemble the players in MKM trad draft casting disguised from top of library
2 assemble the players in play and a disguise creature on top of library. No way to select which assemble you are casting the spell with so leads to timeout.
Refund please4 votes -
VFX for reach
The new VFX for reach makes it way harder to tell a creature has ward - see [Cactusfolk Sureshot] I know most spells will warn you when you target but if you cast a mystical tether it's too late
4 votes -
After OTJ patch sidboards no longer show correctly in deck editor
Sideboards only show 3-4 cards in deckeditor after OTJ patch , client is not usable in this state
4 votes
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