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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13523 results found

  1. Tutorial Duel Bug - unable to play cards

    At undetermined moments while playing the tutorial duels I suddenly become unable to play a card. The sound effects that would normally play when when tapping or swiping on the touch screen persist, though nothing on screen will actually happen, making it impossible to continue playing. This does not appear to affect anything else other than the bottom-center of the screen, where my hand is located.

    108 votes

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    58 comments  ·  Gameplay  ·  Admin →
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  2. Bug: My timer runs out while my opponent is resolving a spell on his turn

    During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.

    With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.

    I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.

    After that timer runs out, nothing happens and the game freezes.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. データ更新エラーが出て起動できない。緊急。

    Mtg cannnot start.Data update error.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Slimy Dualleech ignores stack ordering, always resolves first.

    Steps to reproduce:
    * Have Slimy Dualleech trigger before Harried Dronesmith at beginning of combat.
    * Disable "auto order triggered abilities" for the next turn.
    * Manually order Harried Dronesmith to fire before the Slimy Dualleech.
    * Be absolutely mystified when Dualleech still resolves first.
    * Play a second Harried Dronesmith, and manually order triggers in order of Harried Dronesmith, Slimy Dualleech, Harried Dronesmith, just in case.
    * Get angry when Dualleech resolves first, again.

    Platform: Android
    Expected results: After ordering them correctly, Harried Dronesmith should resolve, putting a 1/1 Thopter token on the battlefield, that can then be targeted…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Guardian Project fails to draw cards for face-down creatures

    I was using Vannifar, Evolved Enigma to cloak cards in a historic brawl game with Guardian Project out. To my surprise, I didn't draw a card from Guardian Project. It's my understanding that face-down cards have no name, so they don't share a name with other face-down creatures. Various rulings on the internet support this such as https://www.reddit.com/r/magicTCG/comments/cv92uk/guardian_project_and_morphs_question/ and https://www.reddit.com/r/mtgrules/comments/ec07hx/guardian_project_morph_interaction/ . So I think this is a bug in MTG Arena.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Bug static discharge intensity

    Intensity of Static Discharge is not increasing correctly. Has happened a few times already, costing me games. Couldn't kill a sheoldred, couldn't finish off an opponent at 1 life. Look at my graveyard, it should all have the same intensity. There are no cards in the deck that conjure copies. Please fix.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Utopia Sprawl/Beseech the Mirror bargain on mobile

    This has happened twice in two matches in a row with the same scenario.
    T1 Shockland, Utopia Sprawl naming black
    T2 Tap for mana, cast Dark Ritual, cast Beseech the Mirror

    The first game, I had played a second land and tried to cursor over between the two lands, but pressing the stack/scroll arrows on the land did not allow me to select the Utopia Sprawl. The second game, knowing this happened, I attempted to cast Beseech before playing a second land to see if it would allow me to press on the arrows, but I still wasn't able to…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Ojer Axonil, Deepest Might does not increase damage of red sources

    Ojer Axonil, Deepest Might does not increase the damage done by Sunlight torch.

    1. Play Ojer Axonil, Deepest Might
    2. Equip Sunlight Torch
    3. Attack and sacrafice torch
    4. Torch only does 2 damage. (expected 4)
    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Halo Forager Freeze

    I want to report a bug with the Halo Forager that costed me a limited draft game. Casted it, but I did input 0 by mistake for X cost. I clicked <back> however it would not let me input a new value for X, had to wait for timeout and lost my turn. Ended up with a loss.

    14 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  10. Earn a new deck stuck at 0:00:00

    The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
    Playing on PC

    2,242 votes

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    890 comments  ·  Gameplay  ·  Admin →
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  11. Crashing iPad

    Game crashing has gotten really, really bad again. Only a single game I played DIDN’T crash today. This means I cannot think about my turns, I have to rush through to prevent either timewalking myself or conceding without wanting to. It is infuriating, it is enraging, it is wholly unacceptable. If I’m losing games in limited because of this, it is losing me more than a game, it is losing me money. Fix this ASAP!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. 2/2/2023 timeout

    Authentication Timeout Error

    74 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  13. Broken Shuffle

    Your shuffle code is massively broken! I consistently draw 4-5 lands per game total. It is rare that I get above that! Each of my decks has a little over 1/3 of the deck comprised of land (i.e. my 60 card decks have about 24 lands and my 100 card decks have between 34-36 lands on average). This means, in a statistically normal shuffle, I should be drawing a land card about every third or fourth card.

    My physical decks are structured the same way and i rarely have this problem! I have tried increasing the number of lands in…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Color Challenge Network Error

    Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.

    1,643 votes

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    568 comments  ·  Gameplay  ·  Admin →
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  16. Plainscycle bug

    When playing a draft for CoI, drafted 2 of the plainscyclers, played them maindeck, needed plains, couldn't cycle and lost the game. chalked it up to user error, 2nd game same thing, couldn't cycle, lost the game again. Give me my money back.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Invasion of Alara and Bramble Familiar

    Casting Invasion of Alara into a <5 cmc adventure card should not let you play the >4 cmc adventure portion of the spell. I thought this was already determined with Cascade rules. On Arena, people are using Invasion of Alara to hit Bramble Familiar, but instead of playing the creature, they play the 7 cost adventure attached.

    11 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  18. Treasure cruise won't resolve, had to restart client to avoid getting timed out

    I'm on PC playing arena.
    This happened to me 3 times already, I'm not sure how to replicate the bug so as far as I can tell delve spells seems to hang the client.
    Restarting the client seems to resolve the issue but I'm not sure what It looks like from the other side of the table.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Wrench Bug, could not activate ability given to creature to tap a creature

    I had an untapped creature without summoning sickness, with the card Wrench attached to it. Hovering over the creature, I could see that the creature was being given the ability to spend 3 mana to tap a creature. However, clicking it did nothing despite having 2 untapped Islands and 2 untapped Plains. This happened in a Premier draft event and caused me to lose the game.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. App Not working

    App not working, I am not able to play anymore. I do not see any game or possibility to play.

    4 votes

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues