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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14425 results found

  1. matchmaking

    i'm really sorry about that but magic sucks.
    the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
    do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck

    29 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Card mana costs and information wrong.

    Whenever I hovered over or right-clicked on cards in my hand, they had the image of the card, no text other than the name, the correct strength and toughness, but a completely wrong mana cost. I have attached a image of what this looks like to the email. If you cannot see the image it is a 2 mana(1 green, 1 colorless) Sirit of the Aldergard, Snow Creature – Bear Spirit, that does absolutely nothing.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Not Recording Ranked Wins

    I have been playing best of one in Arena Standard Ranked on iOS and it is not recording my victories toward advancing my rank. It gives the “Victory” screen but doesn’t record my victories but does record my losses.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Cant select the card on bottom (mobile)

    On mobile, When cards with the same name are stacked on top of each other on the battlefield I can unable to select the card on the bottom to activate it’s ability. I am to activate the top cards ability again but I have no way of selecting the bottom cards ability.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Incorrect mana cost when casting spells

    During play it has become apparent that either forseeing, or casting behold the multiverse my mana and that of my opponents when casting the spell on occasion only taps for one blue mana only.
    In a recent game my opponent was also able to cast negate for only one blue mana as well.
    Currently playing on iOS, on an iPad.

    I have attached the final screenshot of the match as I have no access to my log.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Game scripted like a game with bot

    I played 8 game in 1 hour and 20 minutes, and i win only 3 game, like if i played with bot i lost every game with topdecking, i don't like this thing, i think if this will happen again, i don't pay for the pass this month.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. solemnity

    solemnity kept triggering when it shouldn't in a game i just played. (for example when my opponent played lands solemnity triggered.) thanks for your time :)

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 124 votes

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    18 comments  ·  Gameplay  ·  Admin →
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  11. Exert UI

    The interface with exert is unintuitive. Attacking all does not function with it and leads to frustrating gameplay moments

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. rigged

    seriously fix this ******** rigged game you fucken greedy *** *****!

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. rigged

    ******** with your rigged ****!

    23 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Brawl Ranked/Brawl Bot Match

    In my opinion people who like to play just to win should stick to competitive formats. Brawl is my Format of choice and it is really frustrating sometimes to see competitive decks every other match. Having a ranked brawl would make people have more fun in the Casual Brawl because they would actually be able to play the game to play the game and have fun. With so many people copying competitive decks it is hard for the people that just like creating there own decks to see if the decks actually work because you cant do Bot Matches with…

    22 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. couldnt exert glorybringer

    pc. i played a glorybringer, went to attack, and it never gave me the option to exert it so i could kill my opponents bomat courier.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. 5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Massive lag

    I've started experiencing constant lag that can not be on my end. My speed is 50+ Mbps with a speed test ping of 20. Every action is taking ages before the game server recognizes that an action needs to take place. I have watched as it take 5 seconds between playing a scry land and the scry actually starting. This has only started in the last few days.

    This is terrible to play and I can only imagine is terrible for my opponent also.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. scute Swarm costs

    Scute Swarm cause me timeouts even with resolve all. I was playing against a scute swarm and I kept getting charged timeouts. Why would I get charged timeouts because they played scute and it generated 500+ tokens?

    42 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Kaya vs Vorinclex wrong interaction

    So I have cast Kaya planeswalker and pressed Exile on the loyalty options, selected Vorinclex and instead of it being exiled it got a ghost counter, with this i thought i had pressed the wrong option but no, Kaya still had lost 3 loyalty points from the initial 5 it starts with which mean i did press the right otion just the game bugged wich resulted in the wrong interation as u can see though only when u expand the Vorinclex xan u see that the wrong interaction has been added to the vorinclex as per uploaded pics.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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