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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16484 results found

  1. Latest installer hacked?

    After installing via MTGAinstaller.exe, half of the files I kept on my desktop were GONE, permanently deleted.

    Very strange, but correlation doesn't mean causation, so I searched for the latest MSI installer. This is the link.

    https://mtgarena-support.wizards.com/hc/en-us/articles/4402583467156-Installing-through-the-Windows-Installer-Package-MSI-

    To my surprise, I still received an error saying it was NOT the latest file, because even after years of not playing MTG, YOU STILL DON'T EVEN BOTHER TO UPDATE THE LINK FOR THE LATEST MSI INSTALLER.

    So I searched google and found THIS link:

    https://mtgarena.downloads.wizards.com/Live/Windows32/version

    Which, if correct, should be the (for real this time) latest installer. Something very strange again: This…

    1 vote

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  2. 1 vote

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  3. Error Updating Data please check your connection in EpicGames on Mac

    I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.

    8 votes

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  4. game crash

    I summoned 280 llanowar elves using an alchemy card and MTGA entirely **** its pants, and just froze in place with the game still running trying to calculate what just happened then it gave up and called a Draw on a match i had won

    1 vote

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  5. Not leveling up in mastery

    I have been stuck at level 19 from emerald to diamond tier. Almost to diamond tier 2 and have not leveled at all. Progress bar is frozen it seems

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Mobile Connectivity Issue

    After the 2021.01.01 Android Patch update, if the mobile device is connected on the wi-fi network, Arena does not launch - stays in the "Retrieving asset manifest" screen. After a minute, it shows an "Retry - Check your connections".
    Turning off the wi-fi and logging on 4G/5G network the game works properly.

    5 votes

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  7. 1 vote

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  8. Counterintuitive Interaction between Rubblebelt Rioters and Embercleave

    I have Rubblebelt Rioters and several creatures and lands.
    I am unable to pay the cost to cast Embercleave.

    I attack with Rubblebelt Rioters and several creatures.
    I am able to pay the cost to cast Embercleave.

    The timing of the Rubblebelt Rioters "on attack" trigger coincides with the the cost reduction applied to Embercleave's cost.

    The result is the Arena state processing resolves the Rubblebelt Rioters trigger, giving me no chance to cast Embercleave, even though the cost is now payable. This is blatantly counterintuitive. If I am in this situation, I am required to put the game into…

    1 vote

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  9. Bugged Interaction Between Citizen's Crowbar and Queen Allenal of Ruadach

    I have a Queen Allenal of Ruadach on the battlefield.
    I cast Citizen's Crowbar.
    I get a token creature from Citizen's Crowbar.
    Queen Allenal of Ruadach triggers, and I get a 1/1 from the trigger.
    The Arena UI asks me if I would like to equip the Citizen's Crowbar to either of the token creatures that have been created.
    Um.

    14 votes

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  10. ヒストリックイベントでの異世界の凝視/Otherworldly Gaze利用時のバグについて

    ヒストリックイベントでのプレイ中、 異世界の凝視/Otherworldly Gaze を使用したところ、カードがクローズアップされたまま呪文の解決に伴うカードの選択ができなくなりました。そのまま私の持ち時間だけが減っていき、私のターンは終了となりましたが、異世界の凝視/Otherworldly Gaze はクローズアップされたまま画面上から消えませんでした。

    1 vote

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  11. Uurg, Spawn of Turg graveyard selection bug

    With Uurg, Spawn of Turg in play on my upkeep, when it allows me to choose whether or not to put a card into my graveyard or keep it on top of my library, it doesn't allow me to keep the card on top of my library. It shows the graveyard box as empty, and the top card is revealed, and I can drag the card to the graveyard, but if I keep the card in the library box and click 'done', it always goes to the graveyard. I thought that by not dragging the card to the graveyard box…

    1 vote

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  12. No me deja jugar en desafio de colores con otros jugadores

    Estoy atascado, no puedo avanzar en desafio de colores porque no me deja jugar con otros jugadores

    1 vote

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  13. Incorrect rules interactions

    Opponent played a card that makes all his creatures with a toughness of one or lower unblockable. He also had an enchantment that increased his creature's toughness above one. Even though his creatures all had a toughness above one I still could not block.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. sokenzan, crucible of defiance is not channel cost is not correct when i have any legendary lands

    sokenzan is not reducing channel cost with legendary lands.
    I've had both the sokenzan and the blue legendary land, when i played sokenzan it still cost 3R instead of 1R (has a reduce of 1 per each ledendary in play)

    1 vote

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  15. Priest of Possibility and Eater of Virtue

    1. Give us the steps to reproduce the bug

    Cast Priest of Possibility and allow it to perpetually gain some abilities such as lifelink, first strike, vigilance, and haste.

    Next, equip Eater of Virtue on to the Priest of Possibility. Allow Priest of Possibility to die somehow, in my case opponent cast Shock on him, which was expected. Priest of Possibility dies, gets exiled rather than entering graveyard.

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    This was macOS but seems platform independent bug.

    1. Enter the actual results you’re experiencing

    The actual result was that Priest of Possibility got…

    2 votes

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  16. Queen olivia turn 1

    On android i had an oppent named Nephi drop 6 mana olivia on turn 1. I dont know of this is a bug but i used dread fugue on my turn and looked at my oppenents hand then when his turn came he dropped a black swamp and his swamp turned into olivia. It was crazy i couldnt blow it up with infernal grasp and eventually on turn 7 he dropped an actual olivia onto the board.

    1 vote

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  17. Niambi, Mirrorhall Mimic, Meathook, and Kami of Mourning

    I am also seeing an infinite loop with the combination of Niambi in play, a Meathook Enchantment in play, and Kami of Mourning in play. The player can play Mirrorhall Mimic to copy Niambi which forces a discard since Niambi is already in play. But because Kami of Mourning has been used, it comes back into play with the discard. This cycles over and over again and inflicts 1 point of damage against me because of Meathook. Over and over 20 times until I lose. So annoying to die this way!

    1 vote

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  18. Auto-assign combat damage

    Option to disable this no longer disables.

    1 vote

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  19. Verdant Command does not work in Arena

    Verdant Command does not counter planeswalker ultimate of Teferi, Hero of Dominaria. Log attached. The card clearly states it can counter a planeswalker ability but does not allow you to do so in this situation.

    I am talking about the teferi -8 not countering the emblems effects.

    2 votes

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  20. Fading Hope clears the stack of triggers

    Fading Hope resolved and cleared the stack under it of Heliod, Sun-Crowned Triggers. I had three Heliod triggers on the stack, opponent cast Fading Hope targeting Heliod, I cast Light of Hope, electing to gain four life to get another trigger first. Light of hope resolves, triggers Heliod a fourth time, trigger resolves, fading hope resolves bouncing Heliod, opponent scrys, then my initial three trigger disappear.

    Also why is MTGA report bug page bugged/unintuitive? In game contact support button takes you to https://mtgarena-support.wizards.com/hc/en-us/requests/new but once your select bug from the category dropdown it take you to https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=114093968111 which populated a…

    2 votes

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