MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1754 results found
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Friend List and Challenges on Mobile Data
Playing on Android
When connected to wifi everything works fine but, when I'm playing on mobile data, everyone in my friends list disappears, considered offline to otherwise, and I can't direct challenge others, nor receive direct challenges.
Queuing up for a match via any and all game modes works fine.3 votes -
mulligan softlock
it won't let me put a card back if I have taken a mulligan. the issue is that I can't drag a a card from my hand over to my deck. I am using a mouse with a tablet. I can't drag with my mouse or my touchscreen. I end up roping out and losing because I can't move a card over.
1 vote -
Background Music Apps
Your webpage about troubleshooting audio problems in Magic the Gathering Arena (for iOS) states, “Please note: background music apps can not perform while Magic: the Gathering Arena is running.”
I’ve noticed, however, that background music apps worked just fine with earlier versions of your iOS software (before the Brothers’ War update). Additionally, I’ve noticed that background music apps will operate at the same time as your software of the music app is accessed/activated using a separate Bluetooth device. For example, I can play Magic the gathering while Spotify runs in the background in my car via a Bluetooth connection.
All…
4 votes -
Oil counter not displaying
2023.23.10.1773.985016
Same as another one, but on android and i lost a game due to incorrect oil counter display. Two atraxas skitterfangs were out with a different number of counters, and when one was activated, the counters disappeared for both until the next time they triggered. The game was showing zero counters, so i was not expecting a trigger.
3 votes -
Two land stack with enchant
More so a problem on mobile than on computer. Had two lands tapped on my turn from auto tapper that happened to be my lands with ossification. Opponent casts invoke despair, and I am unable to click on either of the enchants. It gets stuck cycling between the two arrows.
2 votes -
Cards in play block UI
Too many cards on board to access/see parts of UI.
2 votes -
Cards getting stuck / untargetable
During opponent's turn they cast a spell during a saga transforming and every spell cast afterwords was stuck in place.
1 vote -
Failed deserialization on response for message ...
Failed deserialization on response for message ...
6 votes -
Wrong Numbers on card
The reward screen showing the "Security Rhox" creature has the wrong toughness on one of the cards.
1 vote -
Memory leak - Memory corruption
After playing for a long time create a memory leak / memory corruption. When switich between apps the buttons left/right of deck builder screen show wrong.
Window Server 2019
32GB RAM1 vote -
Michiko’s Reign of Truth (saga) disappeared after second lore counter
iOS (iPad) build 2023.26.40.746.1008173
During a game, I had two Michiko’s Reign of Truth in play, one had one more lore counter than the other. The first resolved correctly, but the second, on its turn to be exiled and returned to play as a creature just … disappeared. There was no “exiled” zone to check, and the card never returned. It was not in my graveyard either.
1 vote -
Game crash
the game crash on the deck selection area before to join a battle.
Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.58 votes -
Too Many "Did You Enjoy" popups and recurring
"Did You Enjoy Your Match" feedback request is occurring way too frequently, about every 3 matches. And the "We Now Have Announcements" continually shows up in my feed despite reading and checking off. It would be nice to disable these.
3 votes -
reward lv. 62 bug
level 62 of my mastery pass bug.
I should have received a mythic card reward at level 62, but the progress bar went on without informing me of anything.
Unfortunately, i didn't take a screen because it happened several times that mtga credited everything to me once I restarted the game. if possible solve it because it is a mythical card lost invain.1 vote -
custom sleeves stop user from clicking on cards when using discard
The below pictured animated sleeves stop a player from clicking on the leftmost revealed card when using a card that does not reveal all cards in hand like the Juggernaut Peddler pictured here.
I could not click on Expressive Iteration except for one tiny pixel I had to hunt down, in all other places the sleeve behind plays its animation instead of highlighting the target.
1 vote -
No add experience after win a match
After win a match the experience didn’t add to the mastery. I play no iPad.
1 vote -
Missing Experience from arena wins
I'm experiencing a bug with mastery level experience.
I had 50 experience toward my next mastery level.
I won a game netting 250 xp for a weekly win and 25xp for a daily win
Should have had 325 xp after this... game shows 275 instead. In this specific case, It seemed to subtract daily xp earned from weekly xp for wins.
using Arena on Mac 2023.24.40.1107.993828Seeking 5000xp to make up for xp lost over the past 2 weeks and thus missing items from mastery pass progress
2 votes -
1 vote
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View Battlefield button
View battlefield button does nothing when clicked
5 votes -
Inscription of abundance rotpriest
When casting Inscription of Abundance with it's kicker cost, and Venerated Rotpriest is also on the board, the Rotpriest ability is only triggering one time, even though you are selecting a target you control twice during the cards resolution. Please fix this bug.
2 votes
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