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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1619 results found

  1. New daily bicolor decks unavailable

    I completed all five color challenges and I have the RG "on the hunt" deck. After getting this deck, if i hover a uncompleted quest, and then hover the new deck quest, the counter of the uncompleted quest is displayed instead of the new deck counter. If i launch the game and don't hover any uncompleted quests, then hover new deck quest, there is no counter. I can't get the daily bicolor decks since.

    Plateform: PC windows

    i don't know how to reproduce the bug

    1 vote

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  2. Bugged deckbuilder interface while sideboarding

    As title says the interface bugged while I was sideboarding with my Esper control deck, I was playing best of three unranked historic. Also as a suggestion since bugs and suggestions are grouped together on this page, I would suggest separating them because it's confusing and I'm not even sure if I'm using the right page to report this because of that. I have included a screenshot.

    1 vote

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  3. high cpu bug

    I was trying to update my Arena Client from DomUnited to the new update BrothersWar, during update i received an error message saying something about LOGIN FAILURE DUE TO DESERIALIZATION so i deleted my files and reinstalled from the MTGAInstaller program, reinstalled all 7 gigs of the game files and now currently when I log in and sit idle on the main screen with NOTHING (zero) other programs running or active, MTGArena is using 20-30% CPU Memory when it use to use 7-9% BEFORE the new BrothersWar game update.

    I don't understand why or what got added to create this…

    2 votes

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  4. right click spending orbs

    right click should not spend orbs, i was trying to read the text on the card that would get the style. please refund my orb and unselect that item

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. デッキリストが白くなって見えない。 The decklist is white and I can't see it.

     ゲームを起動してから一定時間経過すると、デッキ構築画面のカードリストが白くなって凄く見づらくなる。

     一度発生すると、試合と試合の合間のサイドボーディングのときも同じように見えづらくなるので、ゲームプレイは出来なくは無いが、ものすごくストレスが溜まる。

     勝ち負け競い合って集中してるときに、こういう表示バグみたいなもので水を刺されるとすっごいイライラするので、いい加減に直してほしい。

     兄弟戦争発売後のアップデート後からずっと同じ不具合が起きている。後のアップデートで多少はマシになったが、それでも結局起き続けていることに変わりはないので、なるべく早く直してほしい。

    After a certain amount of time has passed since the game started, the card list on the deck construction screen turns white and becomes very difficult to see.

    Once it occurs, it becomes difficult to see during sideboarding between matches, so it's not impossible to play the game, but it's extremely stressful.

    When I'm concentrating on competing to win or lose, it's really frustrating when a display bug like this gets in the way, so please fix it.

    The same problem has been occurring since the update after Brothers War was released. Later updates made it…

    1 vote

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  6. ONE preorder causes false positive unopened packs

    The result of preordering the ONE pass bundle registers as unopened packs in the interface (impossible-to-dismiss alert dot in header) despite nonexistence of relevant packs.

    1 vote

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  7. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  8. Currently can't login

    Currently can't login - it is saying Authentication failed for boomerangkevin

    Not sure if it is just my account or not, as I know other people are logged in.

    I have the correct password as I'm able to login to my wizards account here on the wizards forum.

    2 votes

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  9. Bug

    Loading Screen taking too long stuck each initializing loading and updating files

    1 vote

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  10. Cosmetic shock lands with the space theme appears on edit deck screen but not in-game

    My cosmetic shock lands with the space theme appears on edit deck screen but not in-game. Why do you sell a product that isn't tested? I feel ripped off

    1 vote

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  11. I can't read a card during a draft (only a token created by it is visible)

    The displaying of cards that create tokens got worse some time ago but never was annoying enough for me to report it, until I encountered a split card that creates a token during Decathlon 9 Omniscience Draft. This is pretty self-explanatory - just look at the screenshots. I'm not able to read the card during my draft, I have to check it on the Internet. My screen resolution is 1920x1080.

    1 vote

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  12. not all (decathlon) tokens visible in the UI

    Not all tokens are decathlon tokens are visible (I have all 10) in the UI, also my play in points are not visible in the UI.

    1 vote

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  13. Bug

    I am playing standard arena and this is the second time I just lose for no apparent reason.

    This was a standard ranked Bo3 I was already up one game. Than I suddenly just loses doesnt go to game 3 just loses. I don't think I time out as i was actively playing and there was no time running out indication.

    Please check if there is a drop hack?

    Thank you

    1 vote

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  14. Cant select cards

    I have trouble selecting creatures to attack and block on my Motorola edge. Makes the game unplayable.

    1 vote

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  15. Quotation mark bug

    Bug on Android
    Unclosed quotes on numerous cards within collection.
    Closed quotes on "Glimpse the Unthinkable".
    Glimpse the Unthinkable is from original Ravnica, and there's no way to acquire Ravnica packs.

    1 vote

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  16. Draft picks invisible

    I would like a refund on my SNC draft as i encountered a bug impacting my picks.
    I started the draft on Android
    I drafted normally until pack 2, pick 6
    At this point, I saw a pack was on me but no cards on screen (see screenshot)
    I was not able to pick anything
    I had to log out and then log in
    At this point, the cards were there but it was Pack 3 pick 4, so the draft was ruined

    9 votes

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  17. Lotus Field, Elvish Reclaimer Bug

    Android Pixel 5
    When resolving elvish reclaimers ability, after selecting Lotus Field, the selection interface disappears, but control isn't returned to the player and the lotus field never enters the battlefield, game returns to normal after timing out and ending the turn. Elvish reclaimers ability appears to still be on the stack, opponent is able to emote throughout.
    I do not know how to reproduce the bug, but will update this post if i can do so.
    Playing brawl, see screenshots for board state.

    1 vote

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  18. MacBook Pro m1 Pro 16" issues

    Arena client minimizes itself when going from main menu into a match as well as when switching from searching for opponent to starting match. There are a few other times where it exits out of full screen and minimizes itself, but I can't recall them at the moment.

    Only have one resolution option in Graphics options of Settings menu in match.

    Arena client will not load past black screen if opened by clicking Arena icon, can only play game if launched through Epic Game Store.

    20 votes

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  19. Bug not compatible with Motorola ace 5G

    The specs for the Motorola ace 5G meet the requirements but I can't download it from the play store, but I can go download it from third-party website and play it smoothly till the next update then have to wait for the person from the third party website to up dat the files. Much rather get it straight from the play store

    1 vote

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  20. No way to change sideboard cards on mobile app

    When doing g a Bo3 match on the mobile app the "done" button, just starts the next match and doesn't save any if the changes of cards I swapped out. There doesn't seem to be any way to actually submit sideboard changes.

    1 vote

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