MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1772 results found
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Win 8.1, black screen after updated
Im using win 8.1, i can not play Magic Arena after updated, it goes black screen !!. This is from my DXDiag from previous version. Plz contact mail ****@gmail.com
Problem signature:
P1: MTGA.exe
P2: 2020.3.13.26904
P3: 60c4d5f0
P4: 9d73
P5: 67262464
Problem signature:
P1: MTGA.exe
P2: 2020.3.13.26904
P3: 60c4d5f0
P4: c0b0
P5: 134217728
2 votes -
ログインできない。
アップデート後、サインインしてもログインできない。
少し前には別のエラーメッセージでログインできない事象も頻発しており、まともにプレイできないことがあまりに多すぎる。2 votes -
Opening Pack Causes Crash
While opening a single brothers war pack, I clicked the 'wildcards' icon which then resulted in the application to freeze, unresponsive. Android OS. Unable to determine if cards were added to my connection.
2 votes -
Card display during pack opening
While opening packs, cards which have other parts (create tokens, have spell books) are displayed slightly cutoff when viewing the details. I am playing on a Windows 10 device.
2 votes -
2 votes
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gifts not collected
Received two emails from Management . Each one, a gift enclosed. One apology for a problem I do not remember complaining about Neither one credited to my account when I hit COLLECT at the bottom of the email. Could you please look and see if I was emailed two items with gifts enclosed? thank you
2 votes -
deck editor
deck editor's bug makes it unusable
2 votes -
Zommed double face card image are a bit out of the screen when opening a pack
When I open a rare double face card in a pack and go mouse over, it zoom, but actually, the zoomed image is a bit out of the screen on the left.
See image below.I'm using windows pc in 4k definition.
2 votes -
image of 70th reward of BRO mastery, Gix Yawgmoth's Praetor sleeve, is flashing in mastery section when i go over it with my mouse.
when i put my mouse icon over the image of Gix Yawgmoth's Praetor card sleeve at page 7/8 of Bothers' war mastery section, is flashing indefinitely until i move out of the image.
my monitor and game definition are 4k on a windows PC.
2 votes -
The link from the application to Latest Decklists is incorrect
The Arena Home screen has a prominent banner that cycles through article links. One of them is to "Latest Decklists". However, when you click that you end up on a web page where the newest decks were uploaded on November 21st. Please link to "Latest" decks instead.
Current link: https://magic.gg/decklists
2 votes -
Game doesn't launch
Game doesn't launch on Android 12 after update.
According to support the only fix is to uninstall and reinstall. 3gb of data and 4 hours later it works.
2 votes -
Game crashes as soon as you click on anything. windows
game crashes as soon as you do anything.
2 votes -
Pack bug
Pack opening bug: pack art changes to different set- the. Many of the cards are errors (error cards not in inventory after opening). I have a video of the packs changing their art if it would be helpful. Happened six times in a row.
2 votes -
2 votes
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graphics
My screen for deck building and sidebaording randomly loses all colors for cards, and only shows text or nothing at all in the right panel where I the sideboard and deck description are. Makes it very challenging to sideboard during best of three matches or build or change a new deck.
Exiting the game, and restarting it seems to fix it. Is very disruptive during best of three though. I can't read some of the cards in the deck, and that makes sideboarding very challenging
2 votes -
Audio still a huge problem
How has it been this long and you still haven't fixed your horrible audio problems on an app? Clash of Clans has better audio options than you. I will spell it out for you one more time:
1 Let me play audio from another source while still being able to hear game audio
2 Let me play the audio from my phone or iPad, to smart speakers.It isn't brain surgery. I have no earthly idea why you have restricted these features from your app in the first place, I can only imagine what kinda dumb old man at your…
2 votes -
Bug barre de recherche cartes MTG Arena
1 entrer un mot pour chercher une carte ou un nom de carte
2 appuyez sur entrée
3 Le jeu freeze et ne répond plus.2 votes -
Top Bar is messed up
Sometimes (often), the top bar turns white and igeta lot of weird ui artifacts
2 votes -
sejiri shelter
Sejiri Shelter illustration is bugged and strangely shrank horizontally. At least on macOS.
2 votes -
Tokens Is not bieng produced even If you pay the mana cost Or sacrificing creatures !
My Token Deck Is not producing Tokens Of any kind Not creatures not , treasures and not and not Food tokens ? this may be a bug, test my deck on the bot mode !
2 votes
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