MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1763 results found
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Card Sleeves problem
Hello and Greetings Wizards of the Coast Costume
I want to inform you that I have a problem in the MTG Arena.
One of the Card Sleeves, the WPN Exquisite, which is one of my favorites, is darkened almost to black and has no image. Was it recently modified or is there something wrong with my MTG Arena program or is it a MTG Arena display bug? Annex Screenshots as evidence.2 votes -
Forever repeating rewards notification
Every time I enter the game or finish a match I'm faced with notifications about card rewards. Always the same cards. Over and over again.
The behavior happened after a hiatus of some months and I came to back, after first running the game I was faced with updates. After the update was finish I was notified of many card rewards I supposedly received. These notifications never stopped and are always repeated.I tried to uninstall and reinstall with the same effect.
Please help me with this because the quality of life in the game is terrible right now.
2 votes -
Error white walpaper in menu screen
the error is only behind the rotating banners. in deck building it doesn't happen either by opening the store.
2 votes -
Pre/Post login data downloads?
Mostly a curiosity question set: for iOS app, after loading the app, WHY are there often both PRE and POST-login prompts for downloading additional update data? Shouldn’t ALL updates post new client version installation occur after user authentication/login?
2 votes -
Recently played card does not leave screen
Recently played card does not leave screen
2 votes -
Invoke Despair + Gisa, Glorious Resurrector + creature token bug
Step 1: Opponent has Gisa, Glorious Resurrector in play. I have several creatures - including creature tokens - and enchantments in play.
Step 2: Opponent casts Invoke Despair.
Step 3: I choose to sacrifice a creature token.The game is now locked. The game still demands I select a creature to sacrifice, but as I already have, I can't actually select anything. The only way to proceed is to either Alt+F4 and restart the client or wait to rope so I can finally make my next selection.
2 votes -
Black screen mobile (iOS)
I literally just figured out the problem. I was looking at other peoples tickets and seeing if they had the same problem as I do. I saw one guy had the same exact problem as I did… he submitted a “screen recording” of his iPhone and I noticed his phone was “in Thai language.” This was an odd coincidence, so I thought maybe this is “our” problem… I changed my phones language to “English” and low and behold - it worked! After a long year without Magic on my phone. The problem is your app won’t work if we have…
2 votes -
War of the Spark battlefield: Emergence zone (chamber of the Guildpact) graphical issue
This part of the background in the top right of the WAR battlefield has had this weird white sphere around it for a while now. Is it some sort of FX that's meant to be transparent but turned opaque?
As an aside: make Bot Matches use a battlefield corresponding to the format of deck the player brings. I couldn't get a screenshot of the WAR battlefield myself because Sparky refused to play on anything but Standard battlefields (even when I had an Explorer or Historic deck), so I had to get the screenshot from someone else's video.
2 votes -
Cosmetic Pets are spawning wrong
Every single deck I play uses the "save profile" for the cosmetic avatar, sleeves, and pet. Every game I have played since Dominaria's launch spawns me in the wrong pet, always the pet one click past the one ive selected. Elementals, dogs, dragons, books, all of them are spawning in with the wrong pet.
2 votes -
Missing Avatars
I’m missing some avatars on my account. I purchased the last mastery passes since Midnight Hunt. I seem to be missing the avatars from all the mastery passes
2 votes -
Birgi
Cast Birgi, God of Storytelling and Grinning Ignus.AndroidBirgi adds ❄️[Red Mana] instead of [Red Mana].Birgi should produce 1[Red Mana].[See attachment]Not my job to do such...
2 votes -
iPad/iOS Login Experience Could be Better
The iPad and iOS login experience isn’t great. The keyboard covers the username and password fields and I also have to open up my password manager and search out my wizards.com password—it isn’t automatically suggested. Maybe FaceID/TouchID could be an option as well.
2 votes -
Usernames and Keywords
No Usernames or Keywords are appearing since DMU Alchemy update
2 votes -
Stuck at initializing localization database
Platform : PC.
Game stuck at initializing localization database, with the three dots animated.
Issue lasting from 22nd evening at last.2 votes -
2 votes
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89
Error code 89 happens whenever you register using the client, and there is no way to get back to the registration page.
2 votes -
Kicker selection UI is not intuitive
The selection UI for cards with multiple kicker costs is not intuitive, especially if you click on the kicker cost you cannot/don't want to pay and want to re-select.
Why can't it be done similar to Deafening Clarion where you just click to select all modes you want and then confirm?2 votes -
invisible text in gameplay parameter
When I open Gameplay parameter windows, every texts are invisible (so we can't read them), really annoing. I'm using a Macbook Pro M1, macOS Monterey 12.5.1 with Epic Games Launcher.
Thank you to correcting that.2 votes -
Mac lag/slowness/crash in the latest update
All my Macs (more noticeable in Macbooks) started lagging as ****. Frame rate goes to 1 then crashes. This is a recurring problem that appeared this year and comes and goes between patches. Please fix it for good. The game is unplayable this way. Previous 2022 everything worked great. Even last patch was ok (still. not an amazing performance, but playable).
Now I just want to not play it anymore.2 votes -
nahiri binding removed static ability of serras emissary
nahiri's binding removed serra's emissary's static ability of protection from creatures. this is a bug. nahiri's binding should only remove activated abilities.
i lost the game because i no longer had protection from creatures2 votes
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