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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1753 results found

  1. UI/Gems -Premier Draft

    Limited - Issue MTGA
    Premier Draft

    Possible Additional Issue: Possible Gem Loss

    Durning the degradation of service issue your servers were experiencing I was kicked out of my premier draft pod and given a start draft option. I decided to wait that issue out until the issue was resolved.
    When I returned to MTGA the option to access primer draft had been removed and I was no longer able to verify if I could still use my purchase draft or not. I’m also concerned that if there’s an issue with the UI and once that has been corrected that I’ll…

    2 votes

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  2. Friendly Challenge Timeouts

    My friend and I were attempting to play with each other and had consistent timeout issues/crashes. We were both on the arena client and not on the steam client (it seems the friends list on the Steam client cannot recognize those who are on the desktop client). Each time we wanted to play we went to the "VS" screen and sometimes the client would just stop there - "cancel" button was present sometimes, otherwise we would have to end the program. This happened on and off and multiple attempts had to be made before we got into a game with…

    1 vote

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  3. Leave match button hiding the graveyard on Android

    Could you guys please move the "leave match" button from the top of the graveyard or make it smaller (like a X button) or something? Sometimes we want to see the final board state and is hard to click on the graveyard workout clicking the leave match button.

    2 votes

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  4. bug émotes

    J'ai pris dans la boutique il y a une quinzaine de jours de nouveaux émotes que je me faisais une joie d'utiliser mais lorsque dans le profil, je termine ma sélection m'apparaît le message : l'un des types d'émotes la limite d'équipement possible et ne me laisse le choix que d'annuler ou d'effacer les modifications (ce qui revient au même). Je ne dépasse pourtant pas la limite de 10 émotes.
    A chaque actualisation de la plateforme, j'ai l'espoir que ce bug soit corrigé et je réessaye sans succès. A force d'essayer des choses, j'ai même constaté que le même message…

    1 vote

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  5. Casting Vadrick, Astral Archmage in Historic Brawl Causes Visual Bug

    When I cast Vadrik from Command zone, his card image stays on stack and I can no longer see any changes made to battlefield (lands stay tapped, can't see him on battlefield, etc.) I am still able to play, but can't see what is going on or select cards on battlefield. So if I attack, I can only attack all.

    1 vote

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  6. v

    atualizei meu notebook, e agora estou tentando acessar o arena, mas toda vez que eu tento acessar, aparece a mensagem abaixo e eu não consigo identificar onde está o problema. Já desinstalei e instalei novamente e não adiantou. Já tentei procurar o problema na lista de problemas e nada também. Alguém pode me ajudar?

    1 vote

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  7. Game still crashes while trying to connect to a match

    Amazing that after all the years and millions of dollars of income Wizards has had to fix this problem, it doesn't seem to have improved at all. And all the myriad glitches and poor programming, like the words dissapearing from the pause screen, haven't budged at all. Because Wizards simply isn't interested in fixing their broken game. When bugs make the game unplayable, like the matchmaking bugs, it makes me play other games.

    1 vote

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  8. 1 vote

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  9. Two huge bugs, so bad!

    Recently the game has two huge bugs,three daily tasks become 24/25,it can be done unlimited times .Draft Token obtained for new game accounts also can be done unlimited times .Many people have gained improper benefits by exploiting these bugs.Over 200000 gold coins and over 100 wildcards .I spent over $2,000 on this game,Now I feel so stupid,If you don't punish these accounts for exploiting the vulnerability,I will never recharge the game again !!!!!!!!

    1 vote

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  10. 1 vote

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  11. Basic Lands Showing as Card Backs.

    All of my basic lands are showing as a card backs, even in my deck
    so I couldn't scry to find colors as I had no idea what land was what

    1 vote

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  12. Text of Card Abilities is not shown

    The Text of all Card Abilities is not shown (see Screenshot example). This is the case for every Ability (like Trample, Reach, etc.)

    1 vote

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  13. Spelling error in "tips"

    There's a spelling error in the play tips prior to matches.
    "You can assign specific companionss and sleeves..."

    2 votes

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  14. typo

    typo on companions

    1 vote

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  15. Key Localization incorrect in Spanish

    I play with Spanish language configuration. When I open a card pack in the right corner button says “Key Localization ES”
    In iOS plataform

    2 votes

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  16. trying to change companion crashes game

    Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.

    2 votes

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  17. Torch the Tower

    Torch the tower will lock up the client to the point you will loose your turn when you cast. This has happen in two different matches back to back with the same result.

    1 vote

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  18. I cannot log in to the game, continuously receive Error Code -1 and on the rare occasion I get in, the game crashes immediately

    I cannot log in to the game, continuously receive "Error Code -1", and on the rare occasion I get in, the game crashes immediately as I start a game. I have exhausted all recommended methods even so far as a DNS flush and winsock reset and still cannot access the game.

    15 votes

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  19. Incorrect card sleeve size

    31 level of mastery menu. Frame size of card sleeve is loo large.
    See screenshot in attach.
    iOS - 16.3.1
    iPhone 13 Pro Max

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  20. connection server

    Having the same issue: my internet works correctly but lately I cannot connet with the server.

    5 votes

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