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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1772 results found

  1. audio keeps cutting out while multitasking or using Universal Control

    The blocks you have placed in the apps that cut out audio when you use multitasking (iOS) or Universal Control is so obnoxious (Mac) and ridiculous. Please allow me to continue listening to audio while I use other apps. It is 2022, everybody uses multitasking and plays video. It's a BIG deal.

    13 votes

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  2. Black screen on loading initial screen ipados

    Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1

    10 votes

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  3. Unable To Craft Cloudshredder Sliver Or Cleaving Silver With Wildcards

    I played with one of my opponent and he had a sliver deck. He had a card name of Cloudshredder Sliver. I tried to build up something familiar deck but I couldn't find and reach this card. In my opinions this is not fair that one player can play a card and the others can not. Of course this card a keycard in this deck type. Please explain me why I can not reach this card. Same problem I have with an other card name of Cleaving sliver

    the deckbuilder side never show me this card with any searching condition...

    1 vote

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  4. Should be able to play other audio on iPad and still get in-game sound

    (iPad) You should be able to play audio from Apple Music or YouTube etc. and still get the in-game sound. The sliders are a great start, but it’s kinda like, what’s the point of sliders if you force me to only listen to your audio? You know what I mean? This is another one of those things that every other app on the App Store has, except for yours, because your software isn’t optimized for iPads, even though you claim it is. I do get the feeling you’re listening to me though, just a little bit.

    6 votes

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  5. Verificando partidas ativas

    Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo

    15 votes

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  6. Correct the french version BO1/BO3 choice

    In the french version of the game, we have big letters in the game lauch menu for "une manche GAGNANTE/deux manches GAGNANTES" and it's quite embarrasing. Can you fix this please ?

    7 votes

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  7. Alchemy keeps getting set as default

    Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
    I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.

    9 votes

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  8. Autotapper Incorrect Selection

    Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.

    7 votes

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  9. Bug: not getting quest rewards

    The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.

    11 votes

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  10. Error code 10

    Cannot login

    3 votes

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  11. Android 12 Rotation on Samsung Tablet

    Using Android 12 on a Samsung Galaxy Tab S7, I've found the app rotates when open. What I mean by this, is if you turn the tablet vertical, you end up with a mini version of MTG Arena in the middle of the tablet and blank space above and below. I'm not sure a full screen game should do this. As a result of the rotation the app forces me to reconnect to the servers. It's quite frustrating.

    If this is by design, please add a user setting that allows or disallows rotation.

    4 votes

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  12. black screen ios

    i do everything in "Mobile Performance Issues & Crashes" and still have the problem
    only black screen when i launch mtg arena in phone 13 pro max

    6 votes

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  13. 2 votes

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  14. PC Client is broken

    I keep getting the unable to connect to server message when I open the program on my PC

    3 votes

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  15. connection

    Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?

    9 votes

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  16. Show phases button in options (or pressing L) don't work

    When you set the game to show phases and go out of the settings, it doesn't show the phases still, and when you go back into settings it has unticked itself again. It does this over and over. Once you get locked into this bug, you cannot get the phases to show unless you force full control mode all the time.

    Pretty huge bug as it makes you unable to play normally.

    48 votes

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  17. Constructed and limited progress does not advance. Have not moved from silver 4 either up or down

    Constructed and limited progress does not advance. Have not moved from silver 4 either up or down

    3 votes

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  18. Show your hand

    Why isn't there an option to concede and show your hand? It's possible according to the MTG rules to show your hand to the opponent. It would also show the player you are playing against that you concede because you had nothing you could do to win, or you were just unlucky and got manascrewed.

    Why showing your hand is not even an option when conceding?

    5 votes

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  19. Secluded Courtyard Creature Type Missing

    The Shrine creature type is not an option when playing the land Secluded Courtyard. This inhibits decks with Shrine creatures in them.

    57 votes

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  20. 33 votes

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MTG Arena Bugs & Product Suggestions

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