MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1768 results found
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Weekly Announcements
Please do not send the Arena Weekly Annoucements are Here! to our inboxes when the Arena Weekly Announcments are not yet here. Thank you.
1 vote -
Mythic Set Collection Icon Missing MKM Set Indicator
Set Collection Level Indicator is broken on profile page for MKM
Steps to reproduce:
1. Get to 100% collection of MKM
2. Visit Profile page
3. Observe collection icon on the left side of screenIssue: Mythic set collection border is displayed. MKM icon is missing.
Software version: 2024.34.10.1068.1053153
1 vote -
Disguise Card Shown Incorrectly
Returned a Disguise Card to its owners Hand
According to the rules it must be shown when switichting zones
Card was displayed as "Bubble Smuggler" in opponents hand
When "Bubble Smuggler" was not visible in the hand anymore I supposed opponnent played it
When the face down card was turned up it showed Bolrac-Clan Basher insteadhttps://www.17lands.com/history/64962dc00bc74e03a694e02ce94fb15b/2/0
1 vote -
Crash
The game crashes about every other match after starting a match. Once it crashes once, it continues to crash every time I open the app for a few minutes. I’m on iOS.
4 votes -
Cards to resolve are partially cut off and can't be read fully
When my opponent plays a card and I have a chance to play an Instant before their card resolves, I can't see all of the card because it's cut off on the right side of the screen, with no ability to hover over it and read it properly.
I'm playing MTGA on MAc.
1 vote -
moderator harassment
i'm banned for winning a match?
i'm going to sue you
jason roach1 vote -
waiting for active match
I am stuck from loading "waiting for active match" after auto login. it is torturing ease access
1 vote -
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
version 2024.34.10.5192.1053153
11 votes -
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
version 2024.34.10.5192.1053153
12 votes -
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
Bug: "Festival: Murders at Karlov Manor Story"rewards, the first reward "call a surprise witness" is not given
version 2024.34.10.5192.1053153
10 votes -
Daily / Weekly XP not being applied to Mastery Tree
Version 2024.34.10.5192.1053153
Looks like the Weekly Win Rewards 250XP and the daily XP was not being applied to Mastery tree today and yesterday, Feb 27,28 2024. Not sure how many times it wasn’t being applied. XP has been sitting at 775/1000 despite multiple wins with Quest / Reward circles advancing.1 vote -
iPad Crashing
Twice now in the same game! Twice! This is not a me problem as your ‘helpful’ email suggested. This is a WotC problem, this is a you problem. There are others reporting it, I’ve already reported it. My iPad is up to date, my internet is solid enough to play online for hours and hours on my Xbox, I restart your game between each and every match just to give myself the best chance of a crash free experience. To no avail, none whatsoever, because today on the very first game (of limited, so it’s costing me money each time…
5 votes -
game negatively affects the computer network performance
The game negatively affects the computer network performance.
I received the usual 'waiting for server' message in game.
Meanwhile, my internet was extremely slow. Youtube pages wouldn't load, and I couldn't even load a speedtest page to test connection speed.
As soon as I forced MTG to close, everything resumed to normal - speedtest was 300mbps.Somehow, MTG Arena throttles network performance to an extremely slow speed, and it disconnects itself.
1 vote -
Stuck in timeout as if the card I played is stuck on the stack - Concede button doesn't work
I have seen people posting about their opponent being stuck in time out.
Well, today, after playing my land on the first turn and casting a creature, that creature was stuck in limbo (or on the stack I suppose) and nothing happened, except that the timer was going down.
At first, I thought my opponent was timing out, but my screen started flashing red which is when I realized I was the one timing out, except that this was also stuck in limbo.
After a couple minutes, I tried to concede but that button was also not responsive, so I…1 vote -
Connect the Dots display issue.
When I try to activate its ability with the card "connect the dots" on the field, the cards it exiles appear spread out horizontally, and the connect the dots card goes off the screen, making it impossible to activate the ability. I lost the game because of this and would like a warranty.
I understand that the range of images displayed in Arena is dependent on the size of the screen. However, as long as the arena is compatible with ISO, I have my doubts about not being able to use it on a regular iPad.
0 votes -
mastery xp not updating
While playing on my iPhone, I have been getting wins, which with the daily wins, I should be getting 25 xp per win. I am currently at 8/15 so I should still be getting xp. However, my mastery xp has not increased and has been stuck at 225/1000. The only xp I have available to earn is the daily wins - I finished the quest for the day so the daily wins is the only way for me to earn xp.
1 vote -
Problème de connexion
Bonjour,
J'étais entrain de modifier un deck, quand d'un coup le jeu m'as annoncé " En attente du serveur ", après plus de 10 min à attendre, je ferme le jeu et le ré-ouvre. A partir de ce moment-là, il me dit qu'il m'est impossible de me connecter suite à " Un problème inattendue est survenu ( code erreur : -1)
J'ai vérifier l'état des serveurs mais il s'avère qu'il n'y as pas de soucis.
Est-ce un bug spécifique ou bien générale ?
En vous souhaitant une agréable journée.
2 votes -
S24 Ultra graphical bugs and crashing
On the Galaxy S24 Ultra there are graphical bugs on the parallax cards and the menu is completely blank. Game will also randomly crash at any point, menus, deck building, in-game.
4 votes -
Client Froze
My Client froze while I was in the middle of a brawl match. It just hung on my opponent's decisions and I thought they were just stalling because of their frustration. The client was frozen, wouldn't let me concede and I could make no action. Closed the client, tried to open it back up, and now the client won't load at all. Will likely have to uninstall and reinstall the client.
1 vote -
Showcase magnified card style mana symbols misaligned in hand
The mana symbols of showcase magnified card styles in hand always have a "seam" at the edge of the card (see attached pic).
1 vote
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