MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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930 results found
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Missing cards
Hi I am writing to you because I realized some really strange things I start from the first which is the most important. I am missing cards on the game that I am quite sure I have drafted or I often have wild cards to play them, it is not possible that one devotes so much time and money to make a collection and then find that the cards disappear please solve. There are constant bugs from the phone you can't play well I have an iphon 13 I don't think it's a good phone ... Then in the drafts…
2 votes -
I have cards that disappeared from my collection. They are no longer I can't find a link to communicate with Wizard. All links take me anywh
I have cards that disappeared from my collection. They are no longer
I can't find a link to communicate with Wizard. All links take me anywhere.Can somebody help me?1 vote -
Blast Zone is being received despite owning 4 copies
Using PC, though this is a platform-agnostic bug.
When Fabled Passage was released in M21, Wizards modified the likelihood of receiving one from a pack so that you would only receive up to 4 copies in total (along with the copies from Throne of Eldraine) until you had fully unlocked the rest of the rares in the set.
Actual results:
-I own 4 copies of Blast Zone from War of the Spark
-I've received 3 copies of Blast Zone from Brothers' War
-I only have 1 copy of Underground River and 3 copies of Harbin, Vanguard AdvisorExpected results:
-I…1 vote -
Bug Spinning Blue Disc/MTGA.EXE not responding
Bug Spinning Blue Disc/MTGA.EXE not responding window when searching for a card in the Deckbuilder
1 vote -
I can't build a "Karn, Living Legacy" Brawl deck
Every time I try to submit a Brawl deck with the card "Karn, Living Legacy" as the commander, I get an error, and can't submit the deck. I replaced the commander of the deck with another legendary creature, changed nothing, and the deck saved properly. After going back to the deck to edit it, and trying to replace the commander with Karn (changing nothing else), I once again got an error.
Please fix this so that I can make a brawl deck with Karn, Living Legacy as the commander
1 vote -
Trying to add a decklist but numerous cards can not be added
I am trying to add a Wort, Boggart Auntie Commander deck but am having an issue that numorous cards are not found in the Arena database, like Wort, Boggart Auntie.
1 vote -
1 vote
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bug
12月27日にログインしたところアカウントのデータが消えていました。どうしたらよろしいでしょうか？
1 vote -
Historic packs bugged?
I think there is a bug with packs again. I won a historic event and it gave me 3 packs (thermos beyond death, core set 2020, and ravinaca alliegence) I do not have a complete collection of rares for any of these sets yet I was given 20 gems for all 3 packs. I know there was a recent issue with supplicant protection on the most recent set and think there may be a similar issue with historic packs. Please look into it and please advise what you can do for me as the 20gems is not the value I…
1 vote -
Unable to save deck when using Ugin the Ineffable as my commander in Historic Brawl
Unable to save deck after updating cards when using Ugin the Ineffable as my commander in Historic Brawl.
If I use a different commander or format the deck saves just fine.
This is not Ugin the Spirit Dragon, I know it is banned in Historic Brawl.Please describe steps for me to get my deck with updates saved using my current list and Ugin the Ineffable as my commander.
1 vote -
Error Game - They don't give me the tutorial decks
Game is not saving new decks.
When you click in complete, nothing happens.
1 vote -
sideboard display issues
This is how my sideboard looks after game one in Best of 3. Next to impossible to work with. Occurring repeatedly.
1 vote -
Old deck idea
4 ornithopter, 4 shield sphere, 4 phyrexian walker, 4 snake baskets, 4 ashnods alter, 4 howling mine, 4 anvil of bohgardin, 4 draphna's restoration, 4 prosperity, 1 brain geyser, 1 fireball, 1 ivory tower, 1 black vise. You sack everything to the ashnods for drawing out your deck, and use the drafna's restoration to put all the zero casting artifacts and others back on top to not deck yourself. I used the urza's lands (tower,mine,power plant) and blue/red dual lands. All blue works... but one fireball out of no where was great for a back up. Or just attack with…
1 vote -
missing cards
Today i decided to rebuild some of my old decks from a few years back, but when I was in the middle of it, I noticed that I no longer have Lotleth Trolls. Where did they go? I know i had them in an old deck that I was trying to rebuild. What's really weird is..I can't even search for them, am I doing it wrong? Please help :)
1 vote -
Auto pick bug: next pick was picked automatically when dragging card to draft deck
Reproducing:
On the last pick of pack one, I tried to drag the card into my sideboard. While dragging, the timer ran out. Then, it auto-picked the first pick of pack two without me even being able to look at the cards (I think they flashed for a split second, but it auto-drafted a random card for the P2P1).I am using Mac
The expectation should be that this only picks last pick of pack one instead of picking the next card for me as well.
No screenshots unfortunately.
1 vote -
Haven’t received my mythic rare on 66 or 72
Haven’t received my mythic rare on 66 or 72
1 vote -
Abuse of game mechanics
Hello, I would like to tell you about an unpleasant experience. A certain player under the nickname CBT, in the Historical game mode, collecting a deck entirely of cards that add cards and in conjunction with the artifact Ivory Tower. I think this combination does not give 90 percent of the players any chance to win. Which just seems like bullying and harassment. Which in addition looks like abuse, way to get easy wins. It left a negative impression that any player can use this combination.
1 vote -
1 vote
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First time searching for a card in collection or deckbuilder takes an extremely long time
Something seems to have changed with the Dominaria United update which has made the search function worse. The first time you search for a card using the search text field in the collection or deckbuilder takes a huge amount of time. After that, it seems ok. In previous builds, it never took anywhere near this long for the first search.
3 votes -
Card Sleeves
I just bought the Transformer Sleeves this morning in game after purchasing gems in the store. When the entire transaction was done I went to look at the sleeves and noticed that at least 4 of them aren't working properly. It will only show the one portion of the sleeve. I've tried a few things to see if it would help resolve this but nothing has worked so far.
1 vote
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