MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1590 results found
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Satoru Umezawa collection search
Card contains Ninjutsu keyword and does not appear in collection search for this term.
1 vote -
Search function freezes/crashes
Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?
8 votes -
Formats with friends where you can have different collection sizes
It's really hard to play with friends on Arena because it's almost always the case that one player has a bigger collection than the other and that's a bad experience.
There should be more limited style formats with friends so you're on even footing.
This will increase the player base because it allows one passionate player to pull their semi passionate friends into the game
1 vote -
card lost
I open the pack March of the Machine.
I see Firesong and Sunspeaker foil card in that pack.
But my card rist havent that card.
If the card was originally designed not to appear, or if the card simply disappeared, I would like to see a wild card or other guarantee.1 vote -
Problems with receiving gems on opening LotR packs
For the last three days, when purchasing Lord of the Rings: Tales of Middle Earth packs, I have been receiving gems instead of rare cards. At this point, I am showing that I need fifteen (15) cards to complete four of every rare card in the set.
Thank you in advance for your assistance.
1 vote -
Removing card with active text filter reruns the filter
Using the full deck (horizontal) layout, you can press the UP arrow and type stuff to filter your decks contents. Filtering Brawl decks in particular is very slow (much much slower than a simple text search should ever be! - it should take less than a second), so you don't want to do it too much.
If you remove a card when you have an active text filter, instead of simply removing that card and leaving the rest of the layout as is, it seems to want to re-run the entire filter again. This is a massive waste of time,…
2 votes -
Wild Card Crafting System
I had an idea for making the most out of the cards you earn and the rarities tied to those cards. I understand the idea of using wild cards to make more cards, but what about vice-versa? By scrapping unwanted or banned cards from your collection in order to get more wild cards, though it could be seen as broken, it would circumvent the overflow of unused cards in a players collection and make deckbuilding more flexible. its just a thought to make the game a little more breezy.
2 votes -
cards not being awarded
Give us the steps to reproduce the bug: Daily reward cards are not being awarded to me today (7/19/2023)Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PCEnter the actual results you’re experiencing When a card should be awarded by winning in daily games, I am receiving no cards.Enter the expected results of the feature I should e winning these cards as normal.Add any relevant screenshots/videos N/AIf you found a workaround, please add workaround steps. N/A
2 votes -
indestructible
Today, I received one of the biggest robberies in magic arena history. Several times I complained about problems favoring players during matches, but this one completely exceeded expectations, completely taking my interest out of playing this game. I have a Brawl of Angels, in one of the games I put Avacyn on Field 8/8 indestructible where "all permanents are indestructible". My opponent cast a destroy all creatures spell and well, my creatures that are indestructible were destroyed. As if that were not enough, I witnessed this a second time in the game, where I used my Shalai, which was indestructible…
2 votes -
aetherflux reservoir
Atherflux Reservoir does not let you pay 50 life when you have have less than 50 life. that is wrong. when i have pact weapon on or similar, i could still win. please correct that.
3 votes -
Deck non reçu après plusieurs victoire (deck starte bi-color)
Bonjour,
Alors voilà, étant débutant je suis à l'étape ou je dois battre dans adversaires avec les 10 decks bi colors qu'Arena nous fournis, il est noté qu'après chaque victoire d'au moins un d'entre eux, vous gagner le deck dans votre collection perso mais j'ai constaté qu'après 2 victoires avec le même deck (charge) je n'ai pas gagné le deck ! est-ce normal ou le problème vient de moi ?
Merci pour vos réponses
PS : Je tiens à préciser que ma compagne qui a commencé en même temps que moi à jouer a Magic, à exactement le même problème.
2 votes -
Codes
Why can i only use 1 prerelease code? I paid $25 for the kit why can’t i use the code that comes in it? I paid my dues now where’s my code?! Ridiculous!
1 vote -
mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
18 votes -
Didn't receive card skin for Murderous Rider
Yesterday I bought the 3000 gold murderous rider skin and the system collected my gold but today I played a deck using him and noticed that I don't have the card skin...Now if I go over to craft the card skin it shows that I have not done that yet...
1 vote -
Deck Editing - Remember Last Filters
Sometimes I go in and out of deck editing. Every time I have to go reset all my filters, i.e. Color, Not Collected, Format Legal, etc. It would be nice if it remembered my last ones.
1 vote -
Continuous scrolling in deck builder and deck selection screen
The issue causes the scrollable screens in MTG arena deck builder and deck selector among others to continuously scroll. I have verified its not an issue with any of my aquipment , (mouse keyboard etc.), but it maske it nearly impossible to make any selection at all.
1 vote -
Gold packs include banned cards
When opening the gold packs you can still get banned cards, these also don't get reimbursed with a wildcard (As they usually do when the card gets banned and you have them in your collection).
2 votes -
Error saving Historic Brawl deck with Kozilek, the Great Distortion as the commander
Saving a deck with Kozilek, the Great Distortion as a historic brawl commander causes an internal server error every time.
It definitely seems like the backend just isn't handling a legendary creature with the Colorless mana stuff correctly.
- Create a historic brawl deck with Kozilek the great distortion as commander. Save the deck, I tried legal and illegal deck sizes (i.e. 100 vs not 100 and both failed).
- PC
- Internal server error saving the historic brawl deck with Kozilek the Great Distortion as commander.
- I can save the valid historic brawl deck correctly.
- Added.
- No workaround.
Relevant logs from the…
8 votes -
Bug: Arena freezes during deck edit
Bug: Repro with the following steps:
1. Edit a deck
2. Choose horizontal card layout
3. Click the up-arrow to hide the collection
4. Click the down arrow to reveal the collection
5. Click the advanced filter buttonAt this point, Arena is frozen and will not respond to any interaction.
2 votes -
Card Search in Alchemy returned results in Historic
I was searching for Alchemy cards for my constructed Alchemy deck. Found a card that looked good: Shattered Sunactum. Now, I know what you're thinking: "That card isn't legal in Alchemy. You must have searched Historic". The thing is I ONLY search Alchemy cards for this deck; I never change this setting because it is my primary Alchemy deck.
So, I spent a Rare Wild Card, got the card, went to play a match. "Deck failed to be validated." Confused, I went back, checked the deck again. No cards were highlighted red! So, I checked the Deck Details. This is…
1 vote
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