MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1204 results found
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Missing booster
I bought a Master of The Machines booster with gold. When I tried to open it, a message box appeared with no message, just an "OK" button. That message appeared every time I tried to open it, preventing me to do so. I restarted the game and now the booster is missing, along with the gold I spent to buy it.
I play Magic Arena on Windows PC.
If necessary, I can provide other logs saved on my computer.1 vote -
Starter Deck reward Angelic Accountant incomplete
My starter Deck version of Angelic Accountant is incomplete and undplayable.
I just finished my Quest for recieving the Angelic Accountant deck and wanted to test it. But the following cards were not added to my collection correctly:
- 2 x Angelic Quartermaster
- 2 x Borrowed Time
- 2 x Parish-Blade Trainee
- 2 x Raffine´s Informant
Could I please get these added?
2 votes -
Missing rewards
I got a pack from completing a challenge and I didn't get any of the cards. One card involved devotion to white. Also it didn't give me my coins for my completion
1 vote -
Card style not showing correctly
My card style for Imperial Subduer is not showing correctly it is showing standard art in game but in the deck builder/ list screen in shows correctly. and now the mindlink mech as well that I just got yesterday
1 vote -
Issue Crafting Elesh Norn, Mother of Machines with wildcards
Every time I try to craft Elesh Norn, Mother of Machines using my Mythic wildcards in craft mode in the deck builder, Arena crashes on me and I am unable to get her.
1 vote -
Deck building eldrazi Bug
When you go to the deck building area, click build new deck and look up eldrazi it doesn’t show any cards even if it is in your collection. This bug was found on android and ios and you can find it with the steps provided.
1 vote -
wishlist
Please implement a wishlist feature, that helps players plan their decks better. A list for each deck you're building where you save the cards (and the number of them) you want to trade for wildcards later and add to this specific deck.
Then it would be great to have an overview screen, where you can see the whole whishlist and prioritize the cards you need first, regardless if you want to finsih one deck first or if you want to add the most important cards for all or some of your decks first.
From that screen you should be able…1 vote -
プレイできる環境下に無いゲーム
手札の偏りが多々あり、ゲームとして成り立っていない。
禁止カードになるべきカードが放置されている業況にもあると思う。開発陣は早急に対応するか、辞退するしか、
このゲームは良くならないと思う。
せっかくの良いコンテンツが悪くなる一方でとても勿体ない。4 votes -
Brawl Format Commanders Too Repetitive
don’t ever want to be one to complain. I want people to play magic as much as the next person. If your check my account, I play more than 95% of people. I support the game in both paper and virtual. I have loved this game for quite some time.
I say all that to follow it with this. The status of historic and normal brawl in arena is awful. For anyone trying to be creative or just get into the game, some of the recent 5 color commanders have become so normalized and repetitive that’s is so discouraging to…
5 votes -
"Craft all" not functioning properly
When using the "craft all" option the crafted cards do not show up as crafted and the option is still available, leading me to accidentally spend twice the wildcards when crafting. This happened twice, wasting at least 5 rare and 4 mythic wildcards (I think).
1 vote -
Mythic card reward not received
I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.
13 votes -
Pase de maestría no da carta mítica/bug
En el actual pase de maestría hay un error que no muestra la animación de entregar la carta mítica, ni tampoco la agrega a la colección personal
2 votes -
Deck cover image "long face"
After adding or deleting some decks, there is an issue with the display (on the "My Decks" page). Some of the decks are displayed as vertically stretched cover images, as you could see from the screenshot. This problem has lasted for a long time but has never been fixed. It is quite annoying to see the images distorted. Hope someone can take care of this.
1 vote -
Aegar March of the Machines alternate art duplicates Kaldheim
Unlocked Aegar alternate art from MOM pack but when selected in deck building only shows older alternate art on iOS app
1 vote -
Parallax Styles and Token Generation.
I have been complaining about an issue with paid items for over a year, and there is zero response regarding this. I have PAID for parallax styles that used to generate matching tokens, now they do not. There are also other paid for parallax styles that never did generate matching tokens. This feels bad paying for something that does not function as it did upon purchase. Furthermore, what is the point of adding parallax card styles to alchemy cards when you cannot get the parallax styles in the OG card (ex. Blood artist, khalani garden, etc). Not only that, now…
1 vote -
bug
Recently (within the last week or so) on my desktop app, in the decks section, when I go to search for something in the searchbar my whole game crashes.
Ex:
Search bar: "Whenever you cast" + Enter = Game freezes, Windows says MTG arena has stopped working do you want to...It does this no matter what I search, and other than using the search bar everything else functions as it should. This feature does work when I use my mobile app with the same account.
1 vote -
Incorrect deck error
Building a new deck gives me an error "There is one or more cards not excepted by current format."
I have checked the following:
1) format
2) every card in format, including land to ensure they are neither banned, nor out of the allowed format.
3) Removed each card- saved and checked and error persists regardless of cards removed.
4) Deleted and tried again- same issue.1 vote -
Missing Mythic Card Reward
I didn't receive the mythic card reward for levels 11 and 18 on the Phyrexia mastery. I see this was an issue with the previous ones; not sure if anyone else is experiencing it on this one.
2 votes -
Deck creation not working
I keep getting a network error only when trying to make a deck and hasnt worked for weeks. I can play anything else except making a deck specifically a colorless deck.
2 votes -
BOOSTERS BLOCKED
BOOSTERS NAO ABRE , DONT OPEN :(
HOW DO I UNLOCK MY BOOSTERS ..
1 vote
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