Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1609 results found

  1. Bug

    Hello. Since the last update I can‘t find lands in order to add to my decks (iOS). They won‘t show up in my deck builder even though the filter is set correctly. Please help. Best regards Keldorn

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Can't find basic land

    When I tried to remove the basic swamp from my deck and reinsert it, it was not found
    by
    ios

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. You have had a critical bug on iOS app for days!

    If you search for “Basic Land Battle” you will find about 5 bugs with 30 votes all related to the SAME THING!

    When creating a new deck THERE IS NO WAY TO ADD A BASIC LAND ON IOS! Tapping the land filter icon highlights the BATTLE filter, not land.

    If you are reading this, please thumbs up! Its been days! Need visibility!

    I want to create decks with new cards and cannot! This is pretty core functionality! Please address!

    Thanks.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Suggestion: You should be able to favorite cards, especially when you open brand new packs, so hackers can't steal your cards.

    Just a simple suggestion that you should be able to favorite any and every card you want that put them in a special category maybe something simple like, click > favorite > add tag and then add that in your search functionality. :)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Not receiving cards opened in packs

    I opened a pack in mtg arena, and I received some of the cards in it but I did not receive a few and was wondering what was happening. Most of the cards not received were legendary labeled. A specific card not received was Nylea keen eyed.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. crash changing pet

    whilst in my deck i go to customise the pet/avatar/sleeve, i am able to enter the menu for avatar or sleeve but when i select pet the game crashes every time instantly the second i click it

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Not receiving wilcards

    Whenever I find a rare/mythic wildcard token inside a pack, they won't add to my count. This has already happened to me several times. How to solve this issue? Kinda annoying to be honest. Last two logs included.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. there should be a way to bookmark a card

    When viewing cards during combat, there should be a way to bookmark a card for researching and crafting later. Also, each card should have an option to seek "similar" cards based on certain filters like mana color/cost or keywords/phrases. Is there a red version of Parallel Lives? Idk cuz i dont wanna spend forever in the worst collection-sim ever reading every card 1 by 1 cuz the CURRENT filters always filter out too much or too little to be useful.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. No me dan cartas raras, sino gemas.

    En el nivel 57 me han dado un sobre de marcha de las máquinas. A pesar de que no tengo todas las cartas raras de esa expansión, en vez de darme una carta me han dado 20 gemas. Aún no he probado a comprar otro sobre de esa expansión para comprobar si TODOS esos sobres son el problema o solo el de este nivel. Por mi parte seguiré comprando sobres de la expansión más nueva.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 5th copy

    Yesterday I opened an All Will be One pack from the store and there was a copy of Whisper of the Dross. I already have 4. Then today I bought another Alll will be One pack and there was a copy of Duelist of Deep Faith. I already have 4 of those. Is there protection from 5th copies or not??? I heard there is. So is this a bug or what?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 4/20/23 Open All Bug For March of the Machine Set

    4/20/23 March of the Machine Open All Packs option bugged... had 4 MOM packs and used the OPEN ALL button. Received 1 rare + 1 mythic MOM cards, but 2 rare cards from sets outside of MOM. Hadn't looked at the packs I opened yesterday in detail to see if they, too were bugged, but as of today, this option is bugged. (Note, in the picture, yes, that is a golden pack below, but this was specifically from an open all button for the MOM set.)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Auto Deck Building

    I was thinking that there could be a function that could help with people that are not confident with their deck-building skills. Players could put in some cards that they want in the deck they're currently making. And when they activate the auto-deck building function, the game could get the best choices of cards to fill in the rest of the deck.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Game Broken

    Ob Nixilis, Captive Kingpin and All Will Be One is all you need and game over. Gets into a loop and can just keep going until you are dead. Makes the game not worth playing anymore. 4 each of those and some scry and search cards and that's it. It was nice while it lasted, but there are way too many things like that. No strategy at all, just luck in getting 1 or 2 cards.

    It was nice while it lasted, but it's become silly now with all the way over powered **** I've seen in the last couple…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. your new cards again are not playable in explorer. why?

    again lotr cards are red in explorer same was shadow over innistrad remastered when it came to arena. i just used 6 wildcards so i can play new deck and it says they are only historic legal

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. LTR Starter Decks are now here, but not the cards if you'already have them.

    Yesterday I had already completed my collection and after the starter decks were activated today I still only have one mythic Sauron, the Lidless Eye, one card Aragorn and Arwen, Wed, one Gandalf, White Rider, one Frodo, Determined Hero, etc.
    So I didn't get the LTR starter cards because I had them before :(

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. MOM pack gave uncommon not in MOM set

    When I opened a MOM pack, I got a "Reyav, Master Smith" as one of the uncommons. This seems to be from "Commander Legends" not MOM.

    The log doesn't appear to contain anything showing that I got it, so I'm not going to bother attaching it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Infinite cards glitch

    In mobile Magic the Gathering Arena, I discovered you can run a deck in standard with more than 60 cards. I do not know the cap but you can have at least a 200 card deck in standard. To replicate this glitch you must own the cards and create a deck over 60, I experimented with this to see if it works… I only request to not be banned as I did NOT use this abuse a game. I conceded the battles once I got the images.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 3 Of 4 Pre Release Code Cards Not Working

    Pre Release Codes Not Working . I Had 4 pre release codes from this past weekend , 1 had worked and when the update released the packs that were previously in my Inbox had disappeared and ever since all of my brand new unused code cards have been declined

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Cards missing from collection

    Opened MoM pack today, cards never made it to collection. First ICR from daily wins hasn't appeared either. I'm not playing any more games today for rewards which disappear. What gives?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Mid Week Magic: Won alternate card art (Nazgul) but it doesn't show up in library

    During the Mid Week Magic event (Aug. 1st - 3rd), I won the cosmetic alternate art for "Nazgul" from LOTR set. It was presented to me that I won it (third of three), I took it, but it doesn't show up for my Nazgul card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base