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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1200 results found

  1. Retro Artifact Distribution Improvement

    The Brothers War packs may include a "Retro Artifact" in place of one of the commons. This is an expected mechanic per this wizards article: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-state-game-the-brothers-war

    The way I see it Retro Artifacts should be in addition to, not in place of, an existing card. Getting an additional card feels great even if I never expect to use it. Instead the system at present will rip a card I desire out of my pack (a Brothers War common which will work in my standard decks), and replaces it with a card that can only be played in a mode I…

    2 votes

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  2. Code Packs would not Open

    I redeemed the code to get packs after the Brothers War prerelease at my lgs, but right now after the set has released on magic arena it is still not allowing me to open the packs, even after closing the game or buying another pack

    2 votes

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  3. wildcards

    I have observed that when completing missions or opening booster, the progress to receive my rare wildcards increases, but when it comes time to receive the same, I don't get it.

    I've had 34 rare wildcards for a long time, and I think I've started to notice this behavior I should be with about 37 ~ 40 rare wildcards.

    The same goes for mitic wildcards.

    You can check what happens in my account, the log is in the attachment

    2 votes

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  4. Brawl

    Inconsistencies with the Brawl format.

    Hello everyone, my name is Onnik Islikaplan, and I’m an aspiring content creature. Specifically, my category of content is Tournament Organizer. I’ve been organizing a few tournaments within a Facebook group, and all of the matches are played on Arena. Currently, my next tournament is for the format of Historic Brawl.

    At least, that’s what I’d like to call it. Unfortunately, myself and all 90 of my participants have been experiencing several complications when it comes to practicing for the tournament. The way the tournament will be run is by Direct Challenging each other, but…

    14 votes

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  5. Bug

    Magic Arena not Responding!

    1 vote

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  6. bug

    Salve, i miei punti ESP dell'ultimo livello della maestria continuano a resettarsi (ieri erano 600 o più) non permettendomi di ricevere l'ultima ricompensa

    2 votes

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  7. Can't select older sets for Explorer

    During deckbuilding, older sets in the "Historic" category cannot be selected in advanced filters for Explorer decks. This includes sets such as Ravnica Allegiance or Throne of Eldraine that are legal in Explorer.
    See the video for an example.

    4 votes

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  8. 配布デッキが手に入らない

    クエスト報酬で手に入るスターターデッキの一つがクリアしてもいないのにクリア扱いになり手に入れることができなかった

    1 vote

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  9. Viashino Pyromancer Card Style

    I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.

    1 vote

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  10. Mishra's Bauble Not Able to Added to Explorer Deck

    Explorer format will not allow mishra's bauble to be added to a deck. The card is legal in the explorer format.

    1 vote

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  11. Error con la activación de una carta

    hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado

    1 vote

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  12. carta non riconosciuta

    ho sbloccato l’esemplare di serra con la maestria della dominaria unita ma non me la fa aggiungere nella collaction e nel deck building come mai?

    1 vote

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  13. Wilcards

    I had 2 mythic wildcards, I then used one and lost both

    1 vote

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  14. alchemy

    Stop with alchemy, it's ****.
    If you want to be like Hearthstone, I prefer go back to Hearthstone.

    1 vote

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  15. Missing Cards

    For the last 24hours all the cards that I have been buying and winning in prizes are not appearing in my collection or anywhere else. What can I do to have them?

    1 vote

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  16. Unable to submit deck in Decatlon Sealed

    Unable to submit Decatlon Sealed Deck. Tried three times and just does not work.

    1 vote

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  17. No ability to set styles

    Today I completed a historic artisan event and was awarded the generic parralax style for underground river. Because I really liked the borderless alternate BW art for the dual lands I'd already thrown some gold at that collection. Now I am forced to manually change that style every single time I want to make a deck with dimir colours. Why can't I simply select a preferred style for a card in my collection? What kind of third rate, incompetent team can't implement cosmetic preferences?

    These seconds add up over time. You're eating up my life you trashy developers. Pull those…

    1 vote

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  18. Gems when not all rares collected

    I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.

    This is not my screen shot, but it shows the same thing for the gem card.

    https://i.redd.it/p1l2lb06lkh81.png

    I want my rare/mythic please.

    9 votes

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  19. 2 votes

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  20. Missing Mythic Rare and Uncommon Reward Cards

    I purchased the Dominaria United Mastery Pass at level 1 and now I’m level 29 and haven’t received any of my Mythic Rare or Uncommon Reward Cards. I have gotten everything else as far as I’ve noticed.
    Missing Mythic Rare = 6
    Missing Uncommon = 10

    3 votes

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