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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1153 results found

  1. I cant change the card in my deck

    I cant go inside my decks ad change the cards

    2 votes

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  2. Can't Load or Open Zombie Deck

    I can't load my zombie deck
    All my other deck work but my zombie deck can't even be opened
    I erased it and tried to recreate it and the same thing happen
    I can't open it or play with it

    2 votes

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  3. deck

    i cant modify my decks, wtf is wrong with you guys it´s issue after issue and you do nothing

    2 votes

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  4. Infinite Buffer Loop in Deckbuilding

    While editing the sideboard it gets stuck at 7 cards but will still except more cards. When I leave deckbuilding and go back to edit the same deck it will load "waiting for the server" and will be stuck infinitely. I have to close the client to use it again. If I try to edit the dame deck it happens again.

    2 votes

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  5. mazzi da standard limite da 60 carte

    Bisogna integrare la scritta " MASSIMO 60 CARTE" In quanto la scritta "ALMENO 60 CARTE" sarebbe equivalente alla scritta "Minimo 60 carte" e bisogna implementare un blocco che chi supera le 60 il mazzo non viene salvato. "Suggerimenti Ninja Gaiden :)"
    "

    1 vote

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  6. sideboard

    Deckbuilder broken/bugged:
    Since the last update I can neither open newly created nor imported decks in the deckbuilder. When I click on a deck, I end up in a waiting for server loop.

    2 votes

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  7. ミッドウィークでの統率者が不正と判断される

    普通のブロールでは有効な統率者が、伝説のクリーチャーであるにも関わらず、無効扱いされて構築できない。

    1 vote

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  8. Stuck on loading screen when going to load decks (with sideboard)

    try to load decks (with sideboards) on my account but get stuck on loading screen (Waiting for server) and have to force quit.

    I re-installed, used a VPN and tried several other fixes to no avail

    2 votes

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  9. Unavailable Cards from Arena starter set

    Certain card, available in the tutorial (color challenges and similar) are not only not legal in all formats, but unviewable in the collection menu, despite being already programmed for the game.

    2 votes

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  10. Cultivate

    New fallout skin for cultivate is not working. I can see it in the styles if I go into craft but I can’t apply it n a deck

    2 votes

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  11. 1 vote

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  12. Deck builder energy cards

    In iOS mobile, when you use o:"{oe}" to search for energy cards, not all the energy cards on your collection appear. Happened to me with Cyclops Superconductor, but I suspect this can be a more widespread issue.

    1 vote

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  13. Board control

    Old school magic.... has board control. The cards that effected this the most are "Royal Assasin", "Time Elemental", "Temporal Adept", and even in later sets... "Isochron Scepter" with a "boomerang" or "Swords to Plowshares" on it... or even a "Twiddle" to tap or untap the creatures on the board for repeat use.

    1 vote

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  14. 64 votes

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  15. Cardsytle Masterpiece Ornithopter doesnt work

    Ive bought it
    Ive put that card in my deck
    I favourited the cardstyle
    Ive had others test it as well

    IT JUST DOESNT WORK.

    then you guys finally answered after weeks, and you just sent me to an almost 2 year old thread that already mentioned the problem.

    DO YOUR JOB ALREADY AND FIX IT OR GIVE US OUR MONEY BACK!!!

    1 vote

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  16. duplicate

    Opened Gems in Packs Even Though I Don't Own All the Rares

    1 vote

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  17. Perilous Vault card style cannot apply

    Perilous vault card stile can not be submitted to the deck

    1 vote

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  18. gonti

    Missing Gonti card after achieving level 32 on master pass. It shows completed but the card is not present in my collection.

    1 vote

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  19. Sideboard not displaying correctly again

    May 7, 2024, 15:00 UTC. containing the Alchemy: Thunder Junction card set. Then the sideboard doesn't display correctly again.
    Please fix it soon.

    2 votes

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  20. Purchased alternate art for basic lands missing

    I had purchased the Unfathomable Crushing Brutality Basic lands set code from a third party, they are now missing from my collection entirely. I paid money for these, and having them gone is extremely disappointing. Can this please be fixed?

    2 votes

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