MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1628 results found
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2 votes
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Card missing
About 20 to 30 minutes ago I opened six packs that I found in a message from wizard. There's a bunch of new cards in them for alchemy Brothers. One of the cards that caught my eye was called (titanium angel) but I couldn't find it in my collection. So I looked it up on your website and I guess it's called (Platinum angel). But the card I got looked a little different and had a light brown border instead of gray. I was going to try it out in a deck but I can't find it my collection anywhere…
1 vote -
Zopandrel card style was not awarded
Zopandrel card style was not awarded after winning 5/5 in the Festival: The Hunter Maze 2/16/2023. I claimed the style, went into my collection to add it to my deck (I have the card itself, I used it to get 5/5 wins). The style does not show as an option in my collection.
1 vote -
Ui softlock
Ui seems to softlock itself when you try to change a deck name if you already have existing deck with the same name
1 vote -
Sacrifice timeout
I've been playing a super fun deck, finally having myself a good time playing Magic Arena, and then, out of the blue, the deck starts to lose by timeouting. It's a black deck, that goes infinit with 'Putrid Goblin' - 'Thran Vigil' - 'Altar of Dementia'. But now... I can't win anymore. Because players won't scoop, when i'm 100% certain of a victory. And... the Magic Arena gives me a timeout. Why? Don't know. I keep doing the sacrificing and resolving effects 100% correctly, but it doesn't matter. It timesouts. Why does it keep happening? Don't know. Is Magic Arena…
1 vote -
Drafting Sword of Forge and Frontier not in Draft Deck or Sideboard, but is in collection
1) I drafted Sword of Forge and Frontier but it isn't showing up in my draft deck, draft sideboard, or the pool of cards leftover. I tried scrolling through the cards in each list, and manipulating the search/filter functions, but it still doesn't show up.
2) PC
3) no sword of forge and frontier in my draft deck, sideboard, or draft collection. It does show up in my regular collection as a result from drafting it.
4) i'm supposed to be able to use the sword of forge and frontier that I drafted to help me win prizes in this…
1 vote -
Starter decks bugged in new season
The starter decks for the season that just started are bugged and unplayable. At least 5 decks can't be played. See screenshot.
4 votes -
Basic Land style
Please make all basic land styles available in Arena. Basic lands are huge part of the game and this something that card stores have mountains of (no pun intended). I would love to style up my decks with the lands i like.
2 votes -
Jumpstart: Historic Horizonsを選択しても、多色カードの一部しか表示されない
Jumpstart: Historic Horizonsを選択すると、多色カードが青と緑双方を持つのカード以外は表示されない。
例えば【縄張り持ちのカヴー】【収穫の手、サイシス】など
1 vote -
Tried to add card to a deck and it wouldn’t add
I am on an IOS devise and I tried to add ajani’s pridemate to my historic deck and I don’t own it already .l, but when I try and add it , nothing happens . It doesn’t add , it doesn’t say I need to craft the card , or that I don’t have the correct wildcard to craft it . It just stays grayed out and won’t add.
1 vote -
Anime Compleated Planeswalkers Not in Inventory
I had supposedly won all 4 (or was it 5?) Compleated Planeswalkers with the black and white anime art treatment during a recent Arena Event, but they never were put into my inventory, and I can't find them anywhere.
0 votes -
Master of waves
Please add master of waves to the card list, it has been a staple card in many of my decks since its release
1 vote -
Mtga bug stats
The stats and name of cards in mtga PC version do not show at any time, which makes impossible to play as you can no see damage, names or any stats. Neither I see the value of the mission rewards.
1 vote -
Typo
The black uncommon "lonely end" has a typo.
"Target creature get -3/-3 until end of turn."
Should be
"Target creature gets -3/-3 until end of turn."
Thanks
2 votes -
BRR cards in BRO Alchemy boosters
The BRO Alchemy packs seem to be bugged and can sometimes contain cards from the BRO Mythic Archive of artifacts instead of the intended BRO Alchemy rare/mythic rare.
I opened six BRO alchemy packs at the same time, one of the BRO alchemy packs gave me Mystic Forge as the mythic rare instead of an alchemy card.
2 votes -
nothing in inbox
The release notes said
"To celebrate the release, players will be able to claim six Alchemy: The Brothers' War packs from their player inbox (yes, this is new—more details below), with no code redemption or event participation required!"
There is nothing in my inbox
1 vote -
Croaking Counterpart
Croaking Counterpart will not show in my collection during deckbuilding!
1 vote -
Jump in: cards missing from collection after event
The card Kardum, Patron of Flames is missing from the collection after having picked the Speedy deck with which I played. It simply appears as if I never picked it. This has happened before with other cards that show up on booster openings but then don't show up in the collection.
2 votes -
"CHECK YOUR INBOX FOR 3 PACKS"
One the website it says "CHECK YOUR INBOX FOR 3 PACKS".
However, I've been checking my inbox over the past week, and I still havent received any packs. Where TF are they?
1 vote -
Default Land Art Styles SVP!
I believe there was some mention that you were developing controls for default land arts to be set by the user. We have seen one patch since this announcement and no such action has been made.
Really this should apply to any card, if you have a preference for a given Thalia or Duress, I expect to see that marked card FIRST than the other 100 variants.
For lands, you should be able to set specific basics and the ability to show snow basics first or last when you are looking for colourX source for a basic. That I paid…
11 votes
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