MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1628 results found
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Missing ONE cards in database
Arena on Android is missing ONE cards in the database. Tyvar's Stand and Slaughter Singer don't show up at all. Idk what else is missing but those are important for toxic decks.
1 vote -
no rare in booster
Hello,
I got a booster from mastery today. But there were no rares in the booster, only two uncommons and one Mystic Rare. I have attached a screenshot.
1 vote -
MTG Arena not importing deck lists
Dear MTG arena friends,
I use archidekt to keep track of my decks and I cannot import any of them to arena.
This an example of a list produced by the "export to arena" function of that site from Safari (Version 16.2 (18614.3.7.1.5)) on MacOS (13.1 (22C65))1 Blood Artist () 117
1 Sheoldred, Whispering One () 848
1 Necroskitter (EVE) 38
1 Grave Pact (9ED) 135
1 Arcane Signet () 125
1 Terror () 103
1 Braids, Arisen Nightmare (DMU) 84
1 Vraska's Fall (ONE) 116
1 Infectious Inquiry (ONE) 97
1 Ashnod's Altar () 1546
23 Swamp ()…1 vote -
"Standard" Deckbuilding Option Does Not Show Older Versions of ONE Cards (Phyrexian Obliterator, Arena, etc.)
When building a deck, "Standard" does not show some cards that are Standard Legal, but not the latest version.
For example, searching "Phyrexian Obliterator" when you have 4 of the older version, but none of the ONE version, shows you nothing and prompts the player to spend Mythic Wildcards to create the card(s) without stating that chooseable cards are available.
This leads to unnecessary wasting of Wildcards of all rarities.
1 vote -
Make the Collection Tracker actually show the extent of the collection
Right now, if a set is missing some cards, the collection tracker is only tracking the completion of singletons in the category of cards within the set. This is not helpful at all. Why do I have to have all cards in a category just to see how many are 4-ofs? I'd rather know how many cards overall in that category I'm missing, or how far the completion in that category has come.
An overlay bar of 0 copies (black), 1 copy (blue), 2 copies (silver), 3 copies (gold), 4 copies (orange) would be far more informative. Or maybe make…
2 votes -
Expressive iteration not banned
Dear wizards expressive iteration is still not banned in explorer you are still able to use it winota is now not able to be used in explorer but in explorer best of one and best of three on arena expressive iteration is still able to be used even though it was banned
6 votes -
New Nissa Planeswalker card is Unbalanced
The new Nissa planeswalker card is WAY overbalanced. After played you can immediately get an 8/8 creature? That is something that should reduce loyalty greatly. As it stands now the card unbalances any match it's used in.
1 vote -
I can't create or edit decks anymore
I started Arena Launcher yesterday, it updated before starts like any other update. When I clicked on decks all my decks were gone but one, but I cant open the deck, edit it, create a new one or anything, and everytime I click in something in this section it copies the deck. This is the version of my Magic Arena right now: 2023.23.0.4431.982101. I will attach some images as well from the game and my log.
1 vote -
Ghost wildcards
In my wildcards menu it says I have 4 uncommon wildcards but in reality I have 0 and it won't let me use them because I dot actually have them. This usent a huge inconvenience but I would like to see how much wildcards I actually have
1 vote -
getting gemreward before cocmplete collection
I do not have a complete collection of Retro artifact when opening packs I get the 40/20 gem reward instead of new cards added to my collection.
I think the same has happened for Brothers War mythics. But that was on my phone and clicked on through before getting the screenshot.
2 votes -
Can't add more than 3 copies of Young Pyromancer
My deck says I only have 3 copies of Young Pyromancer, but it won't let me add the 4th copy. The card has 4 lights over it, indicating there are 4 copies in the deck. But below, in the actual deck, it says there are only 3 and clicking the card will not let me use the plus button. I have a screenshot but can't attach it because you don't let jpgs or pngs attach.
2 votes -
Lost cards
The newest version decided to kick me out of the game while deck building so I had to exit out and update it however then it told me I had to un install the game to get the update. I did that and immediately re downloaded it then signed right back into my account, then I was forced to do the tutorial and after finishing that I now no longer have any of the cards I had in my collection not including the 5 starter deck cards. The day this happened was the 7th of February 2023
1 vote -
Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it
Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it
1 vote -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
5 votes -
Common card collection wrong
For three sets in the "set collection" page, the total number of common cards appears to be incorrect:
Dominaria United actual 101 per set collection 91
Kamigawa: Neon Dynasty actual 117 per set collection 112
Kaldheim actual 111 per set collection 1021 vote -
Reprinted card recieved in BRO pack incorrectly not allowed in Standard decks
I just opened a BRO pack and got a card called Ichor Wellspring. It was a reprint, but despite being reprinted, it's not allowed in Standard decks, only in Historic.
This must have been an oversight, because reprints are allowed in Standard.1 vote -
Add Alchemy sets and anthology/retro/archives/etc to the Set Collection page
I love the set collection page. Now pump it up with the other sets so we can track things from there. We could even click on the set to open the collection page with appropriate filters to show missing cards. That would be great!
2 votes -
Game Crash on Search in Deckbuilder
Give us the steps to reproduce the bug -Open the game, Go to decklist, edit a deck, type "angel" in the search bar, hit enter, game crashes.Note which platform you’re using (PC, Mac, Android, or iOS) - PCEnter the actual results you’re experiencing - Once I hit enter when searching for cards in the deck editor, the game crashesEnter the expected results of the feature - The expected result is for the search bar to bring up cards associated with my chosen keyword.
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround
…1 vote -
Country Flag Sleeves Greyed Out
I have had the country flag sleeves since they came out. I have recently noticed when playing an older deck in the game, my UK sleeve looked greyed out and when I checked my collection all the country sleeves are now greyed out and the Italian flag sleeve is completely blacked out.
1 vote -
Cards with old design (BRO set) doesn't add to collection
I got 2 boosters of Brother's War.
And I opened in them 2 rare and mythic cards with old design (Wurmcoil Engine, Pshychosis Crawler).
But this card doesn't add to my collection, so I can't use them to build a deck.
1 vote
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