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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1820 results found

  1. Elspeth Resplendent

    My graphic of Elspeth Resplendent art is not sufficiently.
    This is black only graphic!!

    1 vote

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  2. Card rext scrolling for rusko in build a deck

    When viewing Rusko time clock card in deck builder in standard format changed from alchemy, if you try to scroll the text down to read rest of card for midnight clock, it won't scroll. On an android

    1 vote

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  3. sumisso do baú

    após a atualização recente, meu baú de progresso com meus emblemas para construção de decks simplesmente sumiu. e voltou o progresso para 27.9% mas eu tinha coringas a ser resgatado e sumiram da minha conta. já havia aberto outro chamado, ficaram de enviar para o setor responsável mas até agora não tive nenhuma resposta da wizard.

    1 vote

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  4. enchanting tales drop rates

    I have opened approximately 20-30 Wilds of Eldraine boosters on Arena since the set was released and so far I've only pulled 1 rare/mythic rare Enchanting Tales card. All other packs have had uncommon Enchanting Tales cards. Is this a bug or is this the new drop rate for Enchanting Tales cards? I believe the drop rates for Multiverse Legends and Retro Artifacts was closer to 1 in 3 or 1 in 4.

    1 vote

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  5. Opening Packs get the message Dismiss Cards and everything is lost

    I was oopening 9 packs of the new collection WOE (Wilds of eldraine). After opening them only a button with DISMISS CARDS appear and everything was lost.

    I retested again with a new vbrand purchased pack and the same ocurred. Every card lost.

    Can you help me? Can i get my cards back?
    Please find attached a screenshot from the last purchase
    Thanks in advance

    1 vote

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  6. art style not recieved

    Didn't get the art style for As Fortold

    1 vote

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  7. Bug: A few pioneer-legal cards available in Historic but not Explorer (and not explicitly banned)

    I reported this bug a few days ago but it was mistakenly merged into an invalid bug report - https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46712506-explorer-banned-cards

    In that thread, the person mistakenly claims that cards such as Elvish Archdruid and Craterhoof Behemoth ought to be legal in Explorer. Those are not legal in Pioneer, hence his bug report is, "Not a Defect". In my case, though, I have identified cards that are ACTUALLY LEGAL IN PIONEER according to Gatherer, but not available in Explorer:

    Vengeant Vampire
    Soul of the Harvest
    Angler Turtle
    Rampaging Brontodon

    Please do not merge this into unrelated topics - thanks.

    1 vote

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  8. Deck Editor Freeze On Mobile

    When accessing builder on Samsung, occasionally the game will completely freeze when attempting to access the filter screen. It was happening periodically but today it's done that every time I've tried to access. Force stop is not solving the problem and closing and reopening or logout/login are not working either.

    1 vote

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  9. Collection View Removed format filter

    Before a certain update, the collection button used to have set filters by format legality, but now there is only an all sets button. This means that you have to attempt to create a new deck in order the filter the cards by format. It would be great to fix the collection filters to have set filters by format again.

    1 vote

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  10. bug on crafting cards

    i wanted to craft a portal to phyrexia, i added to my list and did craft all, it given me error, i did it again, error again i relogged and i found 2 portal
    to phyrexia on my collection, pc client

    1 vote

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  11. 1 vote

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  12. Buster Bug

    Nao consigo resgatar as recompensas dos buster que abro. Ja perdi 4 busters e 25 gemas.
    Nao aparece o botao reinvidicar.

    1 vote

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  13. Wild cards Bug

    I craft 4 spirebluff canal, instead after a server disconnection, appear 4 sulfur Falls, i had to use another 4 wild card for the spirebluff canal Help Please!

    1 vote

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  14. Golden Pack contains two of same card within the pack. Is this possible with duplicate protection?

    I received a Golden Pack from purchasing 10 Eldraine packs and it contained duplicate cards.

    I got 2 "Agatha's Soul Cauldron" cards in the same pack.

    Isn't this something that duplicate protection is supposed to block from happening?

    1 vote

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  15. I'm missing my protected rare/mythic in my pack

    ...and no, I did not finish my collection. I'm 36 cards away from completing rare/mythic for this set so, I'm still a long way

    1 vote

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  16. リニューアル

    リニューアル報酬において5枚共にアルケミーのカードが出現しましたがこれは仕様として正しいのでしょうか。(単に私の運がない?)

    デイリー報酬やイベントで配布されるものはスタンダードに限られるとお知らせに記載がありますがリニューアル報酬はそれに含まれない?

    ※添付の画像はリニューアル報酬受け取った直後のコレクション画面です。

    1 vote

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  17. Renewal rewards

    My renewal egg contained 5 Alchemy ICRs instead of standard-legal cards.

    1 vote

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  18. Multicolor card borders

    After the WOE update, 2 color cards from MOM onwards (including WOE, but not Middle Earth) are showing with full gold borders as though they were 3+ color cards. This seems like a bug because cards from WOE don't match how they're shown in promotional material.

    1 vote

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  19. Received gems instead of rares when opening End of season packs today.

    On 9/1, I opened 4 packs of LTR and received gems instead of rares in 3 packs. The fourth pack contained a mythic; Thank You. The gems disappointed me because I have 9 LTR rares with only 1 or two copies. Please help me understand why gems instead of the desired/ expected rares. Thanks for a great product. MTGA is so much fun and readily accessible. mike

    1 vote

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  20. Craft All button spent a Rare Wildcard instead of a Mythic Wildcard

    I was looking at an old Brawl deck I made with a single uncrafted card, Mythic Rare "Bladecoil Serpent", for the Midweek Magic (MWM) event on Magic the Gathering: Arena. I clicked the "Craft All" button, and got the warning that it would require "1 Mythic Rare Wildcard". I clicked the confirmation button, and went on with my day playing MWM.

    Later, while checking my wildcard counts, I noticed my Rare Wildcards had decreased by one, but not my Mythic Rare Wildcards. I noticed this because I was counting them so I could determine whether I had enough to both…

    1 vote

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