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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1820 results found

  1. 1 vote

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  2. 1 vote

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  3. Mastery orbs and packs stopped/blank

    No orbs show up after level 45 and no packs show up after level 66 in the current mastery's top row.

    How can I obtain the orbs and packs which are missing?

    1 vote

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  4. Historic no ban using my wild cards

    I made a couple decks for the Historic No Ban event. It looks like it used my wild cards, quite q few of both Rare and Mythic. I had these decks selected as that format. Why did it take my wildcards, and will you restore them? These cards are free to make these decks, correct, just for this event? Pretty sure these are the only 2 decks I have created since I did this, so will be easy for you to see how many were taken. Please fix this. I think it was almost 30 rares it used, and maybe…

    1 vote

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  5. Missing starter decks

    Prior to the patch going live on 3/28/2023 in my starter decks section of the Decks tab I could select from all of the single color and all of the multicolor starter decks. After the 3/28/23 patch I no longer see the starter decks On the Hunt, Ignite the Forge, Spellweaver, Grave Matters, and Balancing Act.

    1 vote

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  6. Bug

    Waiting for Server Network Error while navigating and editing decks Arena is responding extemely slow to commands especailly after being idle for several hours

    1 vote

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  7. buy cards

    Liliana e Foraggiera, le ho acquistate ma non le ho nel mio database

    1 vote

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  8. Demonic Tutor not playable in Explorer

    Creating an Explorer deck, I am getting the message that Demonic Tutor is not legal in this format, even though the tooltip does not list explorer

    1 vote

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  9. 720p screen spit cards

    720p screen spit cards BUG nvidia now

    1 vote

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  10. Timely Reinforcements not playable in my Explorer decks?

    For some reason, when trying to select Timely Reinforcements in my traditional explorer decks the card doesn't appear when searched for as pictured in the screenshot attached. I've also tried importing to MTGA using clipboard functionality and the 'Timely Reinforcements' cards appear in the sideboard slot but appear to be marked as if they were banned and gives me a message that these cards are unplayable in this format.

    1 vote

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  11. Red dragon pet bug

    The options are ok, but my red dragon pet sleep all the match times. The other pets are normal but only the red dragon is bugged. Help me please. I don’t know how to fix it. I have an IPad.

    1 vote

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  12. LTR Mastery has no prizes in the top row after level 67.

    LTR Mastery has no prizes in the top row after level 67.

    1 vote

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  13. No consigo las cartas que compro en la tienda

    Tras comprar distintas cartas en las ofertas diarias de la tienda del juego no he desbloqueado dichas cartas, me paso hace dos días con dos cartas distintas y hoy con las ofertas de Nicol Bolas me ha pasado lo mismo. Incluso tras reiniciar diversas veces las cartas aun no se han desbloqueado.
    Adjunto imágenes de la tienda donde indica que he comprado las cartas y de mi biblioteca donde se muestra que no poseo dichas cartas, donde se muestra la hora en ambos casos.

    1 vote

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  14. Neutral Mana in Brawl

    The Wastes mana, witch your supposed to be able to have as many as you want in your deck like other mana, makes your brawl deck invalid if you have more than 1.

    1 vote

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  15. named player sajuucore

    This player has put two cards into play with an ability that was that neither the opponent could win the game nor the owner of said card could lose it.
    A card called platinum angel

    1 vote

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  16. Text of several elements missing

    After the last program update (Windows 10 platform, 2023.28.40.4648.1022956 version), there are some issues:

    • Players names are not displayed when a match begins and during the gameplay.
    • In the text of the cards, the keywords abilities have disappearead (see Healer's Hawk screenshot here attached as example).
    • In the card collection, the text input in the search textbox is hidden (the text is input, the cursor move ahead, but the text is not visible).

    Due their nature, all the issues seems related to the same cause.
    Program restarting has not solved the problem.
    Enclosed here the program log as well.
    Thank…

    1 vote

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  17. Rotation Bug - Cards show invalid

    After 8/15/23 update, cards were shown to be rotated out and invalid for use. Couldn't use cards from Innistrad and such. Had to readjust 25+ decks to be usable. After logging back in, the cards showed as usable.

    Spent a lot of time taking cards out and replacing when I didn't need to.

    1 vote

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  18. Drannith Magistrate shows as banned in Historic Brawl in the deckbuilder even though it's not banned

    Drannith Magistrate shows as a banned card in the deck builder when building a Historic Brawl deck, but the card isn't on WotC's published banlist for the format (https://magic.wizards.com/en/banned-restricted-list).

    Steps to reproduce:
    1. Open the deck builder
    2. Select Historic Brawl as the format
    3. Add Drannith Magistrate the deck

    1 vote

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  19. Deck Building Tutorial

    Please add more tutorials on building specific deck archetypes and learning how to effectively play those strategies in ranked play.

    1 vote

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  20. older sets not available in deck builder

    I can't search for cards in older sets or put cards from older sets in my deck.

    1 vote

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