MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2755 results found
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No rewards for my premier draft of brothers swar
I entered into a brothers war premier draft and had a bunch of wins and then maintenance happened. when it was completed I went back on and the event was gone and I couldnt complete my run. I think I had 6 wins and just lost my third game before maintenance. I checked my limited rank and it shows silver so the wins counted but i didnt get a reward. SourSkittles714.
1 vote -
Midweek Magic: Alchemy - Event Reward Bug
The reward for 3rd win in the midweek magic event was a card style for a nonexistent card. It appears to be a style for the emblem of the sleeper event a few weeks ago
2 votes -
No Limited rank after having played a Draft this season
I played a Draft this season with the free Mastery token and I still show as Unranked for Limited constructed.
1 vote -
Draft bug
Estaba jugando y se quedó pegado el draft y no pude terminarlo haciendo que perdiera el juego
1 vote -
sleeper agent card syle reward for emblem earn as reward in midweek magic event
I received a card style for a sleeper agent emblem during midweek magic that appeared to part of a special event. I cannot locate this card by searching my card styles and it appears to be an error of some kind. Others have posted about this on reddit so I know I am not the only individual who has been awarded a card style for an event emblem that cannot be used.
2 votes -
NetWork Error after new capenna
"Network Error" after new capenna update; I can't play any mode
8 votes -
Weekend qualifer bug during sideboard
I won 5 games on day1 of the weekend qualifer but got ...... during the sideboard i pushed done so i waited for my opponent 11 min after i restarted and lost
I would probaly made it to Day 2 because my deck was insane is now i wonder is magic arena fake or the software is terrible.
1 vote -
プレミアムドラフトなぜか負けがついていた。
プレミアムドラフト対戦成績が２勝０敗のはずが２勝１敗になっていました。
なぜか１敗ついた状態になっていました。2 votes -
Can't save draft deck
Bug: "Add to Decks" button does not work for me. Completed draft, before claiming prize, hit the "Add to Decks" button. It lights up, but has no functionality. Deleted a random deck to see if I was full, but that did not change the behavior.
14 votes -
Unresponsive/connection issues
Game is not responding, if connection is lost once game is unable to reconnect.
Lost an entire match and several turns due to this event. Therefore lost my quickdraft event for the x time.
There should be an reconnect/ reastablish connection button.
I am playing the game on Android with a full WiFi and backup 4g connection. It should not have to happen.
This has happened several times and is a serious thread for the games attractiveness.3 votes -
Unable to join premier draft
I keep getting locked into "Network Error: Unable to join event" for Premier draft. Now, I can't play anymore.
Then, I tried to submit this bug and got a 404 error.
10 votes -
Network Error Premier Draft
Premier draft will not begin after taking my gems. "Network Error"
12 votes -
what the ****？I entered qucik draft new capenna（alchemy） to build my deck and start my warpath. but several hours later the draft was turn
what the *？I entered qucik draft new capenna（alchemy） to build my deck and start my warpath.
but several hours later the draft was turned into normal （not alchemy）and my unfinished draft was lost？？？
both the gems and the progress are gone.
what the *？？？？？
This is your ******** game?
reply to me ASAP!1 vote -
Planes shift new capenna quick draft event is gone
I signed up and paid for the Planeshift New Capenna quick draft today (Dec 9/22). Finished building my deck and now the event has changed to a regular Nee Capenna quick draft and I’ve lost my fee for the event.
Can I get reimbursed for my entry fee?
1 vote -
Quick draft gone after one game
My quick draft is gone after one game. Lost the event and the gold I used. Is there a way to be reimbursed.
1 vote -
quick draft
Hi. played a quick draft reached 5 wins. It says I can't continue. reloaded the game. lost progress and lost gold. what does it mean?
1 vote -
Scale Deflection not able to cast as instant
During a quick draft match, could not cast Scale Deflection as an instant. Cost me the match.
3 votes -
Didn't receive my 1000xp in The Ultimate Showdown
I won a game and didn't receive the 1000xp, although the screenplay shows that my prize was claimed
2 votes -
PREMIER DRAFT
DMU Premier Draft ongoing session/entire draft deck went missing after recent updates. Pls Refund.
2 votes -
game crash during draft
I keep losing games due a crash while loading de match, the game crash and i can not reconnet to the game. This issue is serious when the player is spending funds to enter in drafts\ events, fix your game and find a way to compensate players who are affected by this problem. i lost like 3 drafts and a cube draft due this issue.
Give us the steps to reproduce the bug-Play your game this will happen in every mode.
Note which platform you’re using (PC, Mac, Android, or iOS)-PC
Enter the actual results you’re experiencing- Game…
3 votes
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