MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2754 results found
-
Sealed_DMU_20220901 Gave A Double Loss
"InternalEventName":"SealedDMU20220901"
I played five DMU Sealed games tonight. I have four wins and TWO losses. I haven't played any other matches since the first loss. I have multiple trackers that show a 4-1 record, but Arena shows me with two losses.
Give us the steps to reproduce the bug~ Enter DMU Sealed, construct a deck, win four times in a row, and lose the fifth game.
Note which platform you’re using (PC, Mac, Android, or iOS):~ PC Arena, Windows 10
Enter the actual results you’re experiencing:~ Five games, four wins, TWO losses.
…Enter the expected
2 votes -
arena open day 2 window for event has disappeared
My window to join the draft for day 2 of Arena open 11/27 has disappeared, I don't know what to do. I had to play til 1 am yesterday to be able to make it and now I can't see it. very disappointing.
1 vote -
premier draft day 2 disappeared
My day 2 premier draft window completely disappeared from my computer and I can't find where to join for day 2. I played last night and spent nearly 200$ to try to make it to day 2 and now this. What should I do?
1 vote -
Incorrect amount of losses
11/26 Draft run ended prematurely at a 2-2 record while reporting that I had three losses. Only four games are found in the logs for today.
1 vote -
3 votes
-
Draft problem - chosen card appears in deck as a different one, then deck won't save.
I've done three New Capenna Premier Drafts and in two of them I've had the same bug.
I select a card while drafting. After double-clicking, it shows up in the deck browser as a different card. The first time I selected Inspiring Overseer and it showed up as Speakeasy Server. The second time (see attached log) I select Riveteers Charm and it showed up as Murder.
Once the drafting is done I make my deck. When I click 'Done' I get a black screen with the message ''NETWORK ERROR unable to submit deck. Try again later'.
When I reconnect and…
5 votes -
プレミア・ドラフトのピック中のエラー
4月30日 8:30 a.m.（JST）頃のプレミア・ドラフト。
ピック中、「対戦相手のピックを待っています」で、カードが非表示。
自分に2パック溜まっている状態で画面も完全に停止、他のプレイヤーをクリックするのも不可能な状態。
一度ホームに戻ってみるも、「プレイ」が選択できない状態のため、再起動したが、ピックが終了していた。操作不能で慌てていたため、再起動する前のログを取っておりませんでした。（ログは再起動後となります）
可能であれば、補填を求めます。7 votes -
Draft Game Frozen
Draft Game Frozen
First draft, spent my gems and now they're wasted because the game is frozen. Is it worth is to keep drafting?
3 votes -
3 votes
-
Minthara of the Absolute
Minthara of the Absolute and Lae'zel's Acrobatics.
Mintharas intensity resets to 0 after using Lae'Zels Acrobatics despite being persistent.
Minthara also does not receive intensity from other permanents leaving the battlefield with Lae'Zel.
4 votes -
Network error
Cant join in any events
sparky works
would like fixed or refund for the premier draft i joined7 votes -
Cards disappeared from draft pool, not a filter issue
I did a BRO premiere draft on my PC, Windows 11, then logged off and went to build a deck on my iPhone, iOS 16.1.1. When I went to build the deck, I had 39 cards plus 22 basics in my deck, for a 61 card deck and no cards in my sideboard. I moved everything to my sideboard, and only had 24 cards. I put all my cards back into my deck and without any basic lands, only had 24 cards. I pulled them all out then I set my filters to show only rares and mythics looking for…
1 vote -
Getting no prize for an event
I did not receive a prize for an Midweek Magic
I won 2 times in Midweek Madness event. I received a rare card as prize after first win, but I didn't receive a rare card after my second win. Please do something!1 vote -
Deck Details window bugged in draft
In a Premier Draft today (April 10, 2022 at 11:34 CET = GMT 9.34) I clicked Deck Details in order to quickly check how many artifacts and enchamtments I had drafted. I then had difficulty closing the Deck Details window and get back to my draft. The first time it took several clicks to get back, the second time also, but then I didn't get any packs passed to me, so IU eventually realised I had been disconnected. After I closed and restarted the game, I clicked Deck Details a third time and again it was very sluggish but eventually…
8 votes -
Card draft dissapeard
Once again, during one of my draft, I was not able to pick a card.
I was dragging/dropping the card in my deck but when I released the button of my mouse, the card dissapeard : it was nor in my deck nor in the selection card. I had to pick another xard, which really lower the power of my deck. It happens very often and my draft experience is really bad becuase of that.4 votes -
Draft outage
I was in the middle of a draft and I received a prompt that said "Exit arena now" and then it just froze. When I got back in I had lost the round. Now I suddenly get kicked out again and am getting a "waiting for server" "unable to login" message.... Frustrating
1 vote -
Test Of Talents discarded wrong cards and no draw
An opponent played Test Of Talents on me after I played Rip Apart. Instead of searching my deck for extra Rip Aparts, opponent instead discarded all of my Crackle With Powers. I didn't get to draw any cards after Test Of Talents resolved either.
5 votes -
Overwhelming Remorse Wrong Target
I was playing against an oponnent with 2 1/4 linfelink, one had 2 +1/+1 counters, both cards where in a same pile. I cast overwhelming remose and clicks on the one with the +1/+1 counters, but when the card resolved, it was targeting the other one.
1 vote -
Opponent infinite combo times out my selection
My opponent purposefully ran the Soul Warden, Scurry Oak, and Heliod Sun-crowned combo at the end of his turn in reponse to my Memory Deluge. There was a high chance of me finding a wrath of god, thus clearing his board. Instead I was timed out and didnt get to chose which cards to put into my hand. This was in a historic event on mac.
15 votes -
Bug on the lauch of a B.W draft game
Got a bug when my game 5 on my B.W draft. Can't find anyone to play it. Waiting 5 mins, then I decide to reset the game. When I came back, I got a loose. i'm pretty upset !
1 vote
- Don't see your idea?