MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2754 results found
-
Alchemy Draft missing
Had a premier Alchemy DMU draft go missing today after starting it yesterday (yesterday being 10/06/22) voted on other reports of the same issue but I'm not sure that is enough to ensure I am reimbursed for the lost draft so am creating my own quick report.
2 votes -
Draft queue
Draft queue does not join the event
2 votes -
Wrong cards going into draft deck please refund
This bug has been posted, but I would like a refund on the draft. 6/23/2022 1:36 pm
I selected repeal and received hero of the pride later I selected Kunoros, Hound of Athreos and received some other card. This completely messed up my draft signals.
3 votes -
Reconnected to a Game I hadn't Started
I had to get off my Computer after a lost game. Left the Defeat Screen up for at least 20 minutes. When I came back to the computer, I clicked through as normal and queued for the next game in my Draft.
Realizing I had left the game running for quite a while, I canceled out of the Search, got back to the Main Menu, and closed the game using the Top Right Menu.
When I reopened the Game, I was immediately reconnected to a game I had never started - Clearly although I had left the Queue, I had…1 vote -
draft
Event - Premier BRO Draft: Disappearing card during draft
I was doing a BRO draft and somewhere in pack 1 or 2 I attempted to drag an ichor wellspring from the pack into my deck but it just disappeared.
I could no longer see or select the ichor wellspring and was forced to draft a different card.Please note that I did draft a different wellspring in pack 3, but the bug happened in one of the earlier packs.
Unfortunately I did not remember to make a screenshot and have not the slightest idea how to replicate it.
I have…1 vote -
Sealed - Cannot add deck to my deck list
Hi, I started a sealed event with the new release. It does not allow me to "add deck". I usually like to build it out a bit and practice against sparky before actual play to see if I want to remove cards. Currently I'm unable to do that.
8 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
16 votes -
Urza deck in the Brothers' Brawl uses basic lands with Mishra's automatons in the art
Urza deck in the Brothers' Brawl uses basic lands with Mishra's automatons in the art instead using the ones with Urza's mechs.
1 vote -
black market tycoon
trigger event missing from code for black market tycoon, not hitting opponent for 2 damage per treasure token at upkeep.
3 votes -
draft
Hello I used a draft token to enter a BRO premier draft. I didn't play right away because I had to leave for work but I did finish picking my cards for my deck. I noticed when I played my first round on the next day that when I had my first match loss it recorded it as 2 losses on my draft. I don't know if this is a common bug but I have attached my log for reference.
1 vote -
MTG アリーナ 不正 プログラム シャッフル おかしい
3戦中、1戦だけ勝たせるように仕組まれていて、残り2戦は対戦相手のあり得ない引き連発か、
こちらのあり得ない程の土地事故（フラッド・スクリュー・色の偏り等）という
乱数調整されたランダムに近いプログラムでは存在しないはずの「パターン」構成となっています。こうなったら、そのアカウントは不正操作が解除される事は無いので、
アリーナをアンインストールして、二度とやらない方が良いです。
アリーナの不具合というものでは無く、ウィザーズ社が意図的にやっていますので、
今後改善される事は絶対にありません。アルゴリズムの問題なら対戦相手も同様の症状になるはずですが、
ウィザーズ社のサポートは「意図したとおりにプログラムは作動している」としか言ってきませんので、
「意図したとおりに不正しています」という事です。※意図したとおりとは、どういう意味か？と何度も問い合わせしましたが、サポートがその質問に答える事はありませんでした。
MTGのシャッフルは無作為がルールとして規定されていますが、
このルールに適合している事を証明出来ない時点でおかしい話です。13 votes -
Midweek Magic wildcard
There have been times I have not gotten wildcards for cards rewarded from Midweek Magic games that I already had 4 copies of.
3 votes -
excavation explosion
I selected excavation explosion to cast on my opponents 3-3 creature but instead it cast on his 1-2 causing me to lose the game. I chose to kill his dragon engine with my 3 mana deal 3 damage create a power stone token, but instead the spell auto targeted his 1-2 creature causing me to lose the game as his minion I wanted to kill did not die.
1 vote -
Phantom draft
During Midweek Magic: Phantom Bot draft, every second pick would be randomly picked and I never received the card I clicked on. Deck was unplayable.
I played ir on Android.
5 votes -
The game start a draft by himself and stopped showing me cards in another draft
First, sorry for my english, is not my first language.
I'm coming back to magic arena after a long time. I made the download in my celphone and after this the game started a draft with my gems, I was capable to start picking cards on the second pack but my deck was not good enough, so i lost all my gems.
This was the first case. After this, I played my second comeback draft and all worked well.
Yesterday, in my third one in the end of the first pack i stoped recieving cards. The game was not frozen,…
1 vote -
Damage to creatures with +1/+1 counters where counters are being removed instead of just taking damage
I have a creature with 5 +1/+1 counters. The creature takes 3 damage. Instead of the damage being removed by end of turn the creature now only had 2 +1/+1 counters. This is not how damage works.
3 votes -
Shadow Prophecy
Play Shadow Prophecy (domain 2)
Try to click spells
It doesn't work
Lose both cards to graveyard2 votes -
gala greeters didn't get it's markers
I was expected my gala greeters to get +1/+1 markers as I attacked with him and another creature who gives +1/+1 markers to attacking creatures when she gives combat damage to a player. Moreover, I cast a ninja card with ninjutsu after the initiative damage phase, and it didn't trigger the gala greeters's ability. I was playing in a draft arena game and lost this play.
I am using windows edge2 votes -
draft queue restarted
Very weird: i was in the middle of a premier draft drafting phase and cards stopped being passed. I restarted the client since it seemed frozen, but there was no active draft to return to, and the queue started over (loosing the progress and beginning a new one). I hope the log captured the bug.
1 vote -
Player using banned card in traditional standard event
A player was using the meathook massacre in a standard tradditional event and win the game with it... IDk the log archive is too big, can't attach
1 vote
- Don't see your idea?