MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2457 results found
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Bug/No mana from land
There is no mana from the land. Since the swamp on the left side of the attached photo cannot be tapped, I was defeated because I could not play the 4-mana spell while I had 4 mana (turn 4).
The event is a shield battle of 10 kinds of competitions.5 votes -
Gisa doesn't put things into play
My opponent exploited a Harvestide Infiltrator with Rot-Tide Gargantua while I had Gisa in play, and the Infiltrator went into exile as expected, but during my upkeep Gisa's ability popped up and then went away without actually putting the Infiltrator into play. This is my deck for the Decathlon phantom sealed event, so it's disappointing to see that one of my powerful rares doesn't function as intended.
2 votes -
Traditional draft dissapeared
Hello. I had a traditional draft paid for but not entered when the Decathalon update happened. It dissipated. I would like to be reimbursed.
3 votes -
Decathlon
I didn't receive any packs after winning a decathlon event. I only got the token.
3 votes -
Graf Reaver bug.
The exploit ability didn't trigger and it costed me my win in the Dechathlon.
4 votes -
Accented characters in deck name make the game crash when hovering over it in deck selection screen
Hello,
PC user here.
Reporting crashing bug and graphical bug that appeared ever since alchemy update.
The game crashes during deck selection for any game mode, if the mouse moves over a deck whose name contains accented characters (thus, french players are more likely to encounter that issue than some other languages)
- Select any game mode (not deck creation)
- Move the mouse over problematic deck (see sreenshot for reference, red highlights)
- Game crashes
Game should not crash when using deck with accented characters.
Workaround is to not move the mouse over deck, not play it or simply rename it. Please…
3 votes -
midweek magic alchemy singleton duplicate rares
Midweek Magic Alchemy Singleton rewards gave me two rares I already had 4x of.
17 votes -
Middweek magic alchemy singleton
In the rewards they gave me cards of which I already had 4 copies, instead of giving me the corresponding gems.
4 votes -
3 votes
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Duplicate detection fails in rewards for Standard event
When finishing the standard event and recieving rare cards the duplicate detection seems to fail since the new update (PC version).
Cards which I own four times are shown as rewards and not as the corresponding gem-card (20/40 gems) as it used to be. Also the gems are not rewarded.6 votes -
rares instead of gems
Did the Traditional Historic Event, got all wins and all I got are 2100 Gold (yay) and 3 Rares I allready have. No gems.
3 votes -
crash a chaque fois que je clique sur jouer
A chaque fois que je clique sur jouer,
votre putain de jeu de merde plante. Il se ferme tout seul
Depuis la ******* mise a jour, ça me fais ce putain de merdier !Vous êtes justes des bon a rien !
impossible de prendre du plaisir a jouer puisqu'on ne peu pas !!
Et vous êtes tellement des nuls, qu'on ne peux même créer un ticket incident, mais on doit poster un message dans un forum !Bravoooo
Vous êtes vraiment au TOPversion de jeu : 2021.12.0.3961.902937
5 votes -
Alchemy decks are invalid in Bot Match
New Alchemy deck with new Omnath and Goldspan. Go to a bot match to try it out, deck is invalid. Mouse over deck, says "invalid cards: 0"
Unable to play the deck against Sparky.28 votes -
カラーチャレンジ
カラーチャレンジの5戦目ができない！！！修正してください！
6 votes -
Missing Reward | Crimson Vow Quick Draft
OS: PC
Actual Result: Zero packs and possibly zero gems received after 6 quick draft wins
Expected Result: 2 packs and 850 gems
I was to receive 850 gems and 2 packs as per the reward displayed after completing the crimson vow quick draft but it isn't shown on the main screen. I am unsure whether I have received the gems as I didn't record my gem collection before but I'm sure I received zero packs.2 votes -
Alchemy
Can you not try and gouge historic players for every cent they have? It is completely possible to please people and make money you did it for twenty five years before secret lairs came out. Guess i will go play flesh and blood they seem to care about the players and it's more affordable.
37 votes -
alchemy historic changes
This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?
This change is just plain stupid and kills mtga for me.
No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.
I' am currently considering dropping mtga all together when alchemy goes live
219 votes -
network error
No se puede completar el desafio de colores debido a un error de red.
5 votes -
Draft Drag Auto Pick
While draffting, I was sorting my cards before the next pack. While I had a card clicked on, the client auto picked a card in the next pack. I am on a PC with the most up to date requirements.
32 votes -
No Event Reward Premier Draft Crimson Vow
Premier Draft Crimson Vow Gave No packs or gems for reward. I won 6 games before losing 3, the game showed 1800 gems and 5 packs but they didn't show up in my account or packs. Help please? That was the best win streak I've had in ages.
3 votes
![Bug(20211221)].png 814 KB](/assets/233816538/Bug(20211221)%5D.png){kind=link}
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