MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2753 results found
-
Sealed
I personally enjoy sealed more than draft. Is there a way to just add "limited" tokens to replace the draft/sealed so we can choose which format we'd rather play? Also I feel that playing sealed should affect my limited ranking as sealed is a limited format.
11 votes -
iOS crash in draft
I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
Thanks5 votes -
750 Xp from quest not giving 750XP ( PC )
Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
I'm playin on pc.17 votes -
クエストが表示されず、報酬も受け取れない。
ゲームプレイ画面にて各種報酬クエストが表示されない。
また、表示だけのバグかを確認する為に1勝してみたが報酬も貰えていない。
早急の改善と補償を願いたい。6 votes -
Infinate "Waiting for the Server" After a Draft Error Message
I did a Strixhaven draft that ended around 11:30 PDT on 4/15/21. After my last pick, I got an error message saying, "Drafts can't be completed at this time. Please try again later." I force closed Arena because I couldn't do anything while stuck in a draft, and now when I try to log back in, I get stuck in the "waiting for the server" screen. The noise for when the game loads plays, but it's stuck on that screen. I've restarted my computer and opened my account on several different devices.
56 votes -
Traditional Cube Didn't Give Gold Reward
I won 2 out of my 3 games in a traditional arena cube draft. But did not get the gold award. Prior to the final game I won a game crashed and I was returned to the loading menu.
3 votes -
Event match crashed
Hi,
The game stall, crashed, at the beginning of an event match. I've just spent real cash in gems and gold, for the first time, and paid a 500 gold fee to join the event. That's a real bummer... If the system considers as a loss, maybe I'll give up playing, even enjoying the game.
gu_miyasato@hotmail.com
gu.miyasato@gmail.combest regards!
Gustavo Mendes
55119471837402 votes -
Hallowed Priest not getting counters correctly using multiple different life increasing cards.
I have screenshots but it won't allow me to upload them, says file not supported even though it's bene taken with windows snipping tool. I had a soul warden & hallowed priest on the board from previous turn. I added an impassioned orator & counters didn't increase. I also had 2 fountains of renewal on board & when gained life from those there was no increase on the hallowed priest counter either. Unplayable for white deck, has happened 3 times so far, only got screenshots on last time which i can email if req.
5 votes -
incorrect mtg arena cube draft event rewards
I've gotten 7 wins in my only two arena cube drafts but got an incorrect amount of gold from the event on claiming.
4 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…43 votes -
Lost draft game because of bug
When queuing for a quick draft game the timer froze, the screen whited out, and then (despite having no internet connectivity issues during this time), I never connected to my match. When I quit and restarted MTGA, I was credited with a loss. If possible, I would love a refund for the event.
3 votes -
Quick Draft award not received at end of Draft
Hello,
I entered Theros Quick draft from Feb 26 untill Mar 12.
I played until the very end of Draft the 12th of march and finished my games this day. I got around 3-4 wins / 3 losses but at the end the game crached when I clicked "claim reward". Next time I was abble to connect, the event was ended and I didn't get the events rewards, and I was not abble to get the drafts packs and gems. :(
Is it possible for you to check in loggs to confirm what I said and give me my rewards…3 votes -
Historic Pauper!
An Open Letter to WOTC and the MTG Arena team
Hello!
I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.
We are all looking forward to the next Historic Pauper event!
Cheers,
PlatypusJedi…
75 votes -
Lost quick draft game on network error
Lost quick draft game (the third) when Arena disconnected on network error, kick off me from the game then gave an "Asset error occurred" message on relogin, then I fount the game lost
2 votes -
Quick Draft queue never finds game.
After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.
7 votes -
ICR Duplicate protection for events
Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.
21 votes -
sagas are not triggering properly
saga enchantments do not always trigger when you play them or during your upkeep
7 votes -
can't see draft packs
draft packs no longer appeared after pack 2 pick 8 or so, I could see packs coming to me and past me in the display, but the screen only showed the waiting for other players.... msg.
Shut down game to come back in, and it said an asset error occurred, the draft had just auto picked.
18 votes -
Game loss but the game never loaded
Hello,
I was searching for a game while doing a Premier Draft and the game never loaded, but I was given a game loss. I am playing on the PC client, and after I received the loss, I restarted the application to see if it was just a cosmetic bug, but sure enough, I still had the loss. There was an update today, and this had never happened to me before.
Thank you for your help,
Brian5 votes -
Passed priority, Losing event
On my opponents turn, I activated my crawling barrens to block with a blue mana still up, however, when the opponent used fire prophecy on my land I wasn't able to respond with my negate in hand. It killed the land and skipped my priority. I lose the game in my Bo3 Trad Event because of this. If possible, I would like a refund please for this bug which made me lose.
4 votes
.png){kind=link}
- Don't see your idea?