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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2458 results found

  1. Torment of Hailfire not letting me select any choices after sacrificing a nonland permanent?

    During a game of Historic Brawl, opponent was playing Tinybones, Trinket Thief vs my Rhys, the Redeemed deck (I have no idea if these are relevant to this bug, but I'm doing this as thoroughly as I can nonetheless.)

    After my first selection of discarding a card (Helm of the Host, and one other card underneath it, Gateway Plaza,) I selected the "Sacrifice a nonland permanent option" for Torment of Hailfire to sacrifice one of my 1/1 White Human Soldier tokens. For some reason, it would not sacrifice the token, as well as after I clicked on the token to…

    1 vote

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  2. Momir tokens don’t copy mana cost

    I was playing the Momir event and had a Blight-Breath Catoblepas come in when I have 5 devotion to black. I targeted a 4/4 creature and it got -0/-0. Tokens that are copies of creatures are supposed to copy all values, including mana value

    1 vote

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  3. Incorrect Midweek Magic Description

    https://magic.wizards.com/en/articles/archive/news/midweek-magic gives a false description of this week's event. It says "You receive a 60-card deck of all basic lands." That's not true at all!

    1 vote

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  4. Bug in Midweek event

    En el Midweek de esta semana no me ha contabilizado una victoria para el total de semanales y no me ha contabilizado otra victoria para el total de tres de este evento…

    1 vote

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  5. The counters have not been applied

    I had the "Roaring Earth" card on table. I put a land on the table and I choosed a card to apply the counter, but the counter was not applied to that card. I did the same operation a couple more times with the same result. In the same match I had the same problem with the "Jugan Defends the Temple" on table. I put another creature on the table and I pay 2 more lands to put 2 counters on it, but they were not applied. It is not the first time I have suffered this bug.

    1 vote

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  6. Traditional Historic Event

    I was playing a Traditional Historic Event by spending 5000 gold to play. After winning my second game, the event told me that I had no more games left but I hadn't lost 5 yet. Thinking that perhaps I made a mistake (I have not had this issue before), I played another by paying an additional 5000 gold. Again, after winning my second game, the event ended telling me that I had no games left. However, I had not lost 5 games at that point.

    1 vote

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  7. Gisa

    I couldn't attack with the creatures exiled with Gisa the next turn (with decayed). I lost a game in draft to that.

    1 vote

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  8. Premiere Draft Theros Premature 3 losses

    I already had 2 losses prior to my last game. I won my last game when my opponent conceded defeat before milling out, after loading, it showed I already had 3 loses. I did not also receieve the expected reward. I felt the blue hate

    1 vote

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  9. バグ

    自分のターンにカードを使用しようとしたところカードが右上で止まってそのまま時間が経過し、相手のターンに勝手になり自分のカードは右上に出たままで、その操作がなかったかのようにゲームが進んで相手の攻撃となり負けてしまいました。
    それがなければゲームは継続でき勝てたかもしれないです。
    スタンダードイベントでしたので何らかの補償してほしいです。

    1 vote

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  10. Cant rejoin my draft match during "Game maintenance"

    I shut down the client following the instruction of the client's message, to update the client and keep playing my match, but once closed mtgArena, i couldnt re-join it because of a problem called "Unable to Login- autentication failed: Timeout"... and it is like that since 30 minutes... i think i lost that game, can you reverse this loss and give me a draw? Thanks!

    1 vote

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  11. Prizefight Did Not Do Damage to Opponent's Creature

    I was playing a round of draft when my Prizefight did 0 damage with my 5/5 vs a 3/3. The damage showed up on my creature but did nothing to my opponent's. There was a Raffine connive trigger targeting the 3/3 with 3 attackers. This caused me to lose the game due to that creature's damage. This happened on Android mobile app.

    Thank you,

    Evan

    1 vote

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  12. Unable to retrieve midweek prize

    After my second win I had not been able to retrieve que prize and the option is no longer available

    1 vote

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  13. BUG: Entering wrong game mode after selecting Cancel on matchmaking screen

    Sometimes, the game enters the wrong queue / game mode when starting a match.

    I had this happen to me recently after using the Cancel button on the waiting-for-match screen.

    In my case, I canceled starting a Premier Draft game and tried to enter a game of Standard, only to find myself playing with my Draft deck, in a game of Draft – but with my Standard deck's sleeves, avatar, and pet, so imagine my surprise.

    More evidence at https://www.reddit.com/r/MagicArena/comments/v9noke/warning_clicking_standard_play_from_your_recently/

    1 vote

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  14. serveur

    when i launch a game (standard) i find an opponent andwhen i got my card whenever i could lost serveur
    before the last extension i got so rarely this probleme but now all day and many times
    i can play online with no probleme with other games

    1 vote

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  15. draft

    わたしはmacのEPIC GAMESからmtgアリーナをプレイしていますが、プレミアムドラフトで対戦ををすると2ターン目か3ターン目に必ずアプリが終了してしまします。
    普通のスタンダードのランク戦やプレイでは落ちたことがありません。

    原因の解決と、プレミアムドラフトが途中で終了し負けとなったので補填をお願いします。

    1 vote

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  16. game close

    My game closed in second game of the Qualifier Play In 06/11
    I tried to open it several times but it always closed, after closing the process in the task manager it opened and did not enter any game, giving me a loss

    1 vote

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  17. Game loss due to crash

    During my final match in a SNC Premiere Draft, my opponents timer expired, and the hourglass remained on the screen. The game was not responding so I restarted the application and had been logged out.
    When I got back into the match my turn had passed and the game was unwinnable.

    1 vote

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  18. i put my prelease code in on MTGA; the code work but it wont let me open my packs

    for the new set it wont let me open the packs and it appear on in the pack option

    1 vote

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  19. Premium draft

    Comprato il token per il draft nel negozio con sconto temporaneo. Durante la costruzione del mazzo sparisce una carta e quando arrivo a provare a giocare compare la scritta “errore” e scompare il draft

    1 vote

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  20. problema in premium draft

    durante la composizione del mazzo sparisce una carta, quando provo a giocare mi dice errore riprovare più tardi e mi sparisce la possibilità di giocare il draft. Avevo comprato il token con lo sconto temporaneo.

    1 vote

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