MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2459 results found
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The game just during a Draft game
At the beggining of the fight I was About to play my first Land and the game just crashes.
Here Are some screenshots, you can see nothing changes for minutes, I close the app.... I expert full compensation, thank you.1 vote -
雑集家ラグレーラの挙動がおかしい
ラグレーラにより追放されていたクリーチャーが戦場に戻ってきた際にカウンターが乗らない
1 vote -
1 vote
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Kicked out of arena event
PC
I joined an Explorer event yesterday before i knew about the que issue and when i logged in today im no longer in the event and my money has been taken. I did not retire from the event and would like the gold back for the event
1 vote -
Missing mastery pass reward level 10
My reward for level #10 (300 gems) is missing. Please solve it
1 vote -
Traditional Draft Deck Builder Fault
Whilst drafting SNC on a traditional draft I experienced numerous problems.
When I made my 3rd pick (Sleep with the Fishes) the game bugged out for a second or two and then told me I had taken Light It Up instead. This obviously then affected my entire draft, only for me to find out at the end that I had no Light It Up and did in fact have a Sleep With the Fishes, missing a card I had ended drafting with the idea to include in my deck.
This then cause the draft to crash when I attempted to…
1 vote -
premier Draft Pick bug
プレミアドラフトで画面のどこをクリックしても反応がなくなり、カードをピックできませんでした。
補償をいただきたいです。1 vote -
evento
Evento Explore, eu comprei e não consegui jogar. Me pagaram apenas o valor min de 35 gemas
1 vote -
draft rápido
Antes de começar a edição "Ruas de Nova Capena" eu havia começado um draft rápido. Hoje após o lançamento da atual edição fui continuar o mesmo draft, porém ocorreu um erro de rede. Acredito que seja pela atualização do sistema. Gostaria de voltar a jogar, ou que me devolvessem as gemas gastas para entrar no evento. Desde já agradeço.
1 vote -
can't join draft event
I completed drafting portion of quick draft with no error. After editing my deck, I click Play and get a network error. Can I get at least a partial gem refund or something?
1 vote -
Wrong Event Reward
I was playing in the Midweek Magic: Historic Brawl event after I had earned all 3 rewards. I was 825 point of progress leaving me 175 mastery points away from reaching the next level with 14 wins for the week and 4 wins for the day. After winning the match, I only received 25 mastery points (Daily Prize). Both the daily and weekly counter increased by 1 but the game did not reward the weekly prize. I know this is how the points were distributed because I was grinding the last wins needed to obtain the final Neon Dynasty orb…
1 vote -
Dates for Last Day of NEO Premier Draft Unclear / Requesting Event Countdown Timer 1 Week in Advance of Set Transitions
On this link, it says the last day for NEO Premier draft is 4/28/2022:
https://magic.gg/events/ranked-play-seasonHowever, on this link (under the "Featured Events" section), it says May 5: https://magic.wizards.com/en/mtgarena/events
Which is the correct date? Why is this information inconsistent?
Is there any way we can get a countdown timer starting a week out for Premier/Traditional Draft events when a new set is coming up to avoid this confusion? It's a heavy price to pay for those who don't complete those events when they are wiped so abruptly.
Thanks for the clarification and for considering the idea!
1 vote -
I did not get the gems from a Kamigawa quick draft
I did not get the 200 gems I was supposed to get from Kamigawa Quick Draft, I would like those gems please.
1 vote -
Bug in the middle of draft
During draft, the game just sttoped. No reason at all, my Internet was working, things seems pretty normal, everything answering to clicks, so I just couldn´t find out a reason why the draft just sttoped bringing next booster options. All I want is the gold back so I can play another one.
1 vote -
1 vote
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1 vote
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Error at drafting
I have packs at my avatar but no cards are showing
1 vote -
Error On Cube Draft
At the beginning of the picks in the third envelope, I didn't get any more cards to choose from. I lost at least 10 picks because the system didn't allow me to make them. I am including a record of the moment of the error and then when I checked that the picks had been made automatically.
1 vote -
1 vote
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2022.14.30.4069.923260
el juego se me pego cuando lance el hechizo "manipulacion masiva" a favor de mi oponente que le ganaba ese turno
1 vote
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