MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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American flag card sleeve
Every single day I get on and I hope that the American flag is in the daily deals I play more than 95% of all players for the past 2 years I spend money and I play every single day every moment I get and the only thing I wish for is the American flag card sleeve please I will pay anything I just really really want this in my collection and on my cards for every game that I play
1 vote -
Regional Price
Hello dear wizards, I am a humble player living in Turkey, There are many Magic lovers here, so many people want to buy card packs but it pains us because it is US dollar, many company adjusted their platform for regional price (Steam, Uplay, EA, and Blizzard also) I ask you please consider this, 99 USD is almost half of minumum wage here. I want to buy some stuff and support you also.
Have a nice day
3 votes -
Borderless pain land card styles bug
I have the Borderless Pain Lands bundle. I'm able to use the card styles for the Dominaria United lands but not the Brothers War lands. In the shop the bundle is not marked as purchased though I clearly have access to some of the styles.
1 vote -
BUG: Gold reward for daily quests
I recently achieved two daily goals at the same time. When the prizes were rewarded, it showed two iterations of 1,000 gold. (not due to my mastery pass, I just completed level 77) My balance, however, only showed a 1,000 gold increase. I don’t know if the reward was mistakenly duplicated on screen, or if I did not receive the 1,000 additional gold. It doesn’t cause me too much grief, just something I noticed to be buggy.
57 votes -
Daily deal purchase issue
I purchased a card in the daily deals yesterday on 28/11/2022 ("Urza, seigneur protecteur" in french) and the card doesn't show up in my collection. I've wasted my coins for nothing. Please Wizards, fix this issue.
1 vote -
Draft tokens disappeared
I have several draft tokens from past mastery events 3-4 (can't remember if I used one) but now only one shows on my account. Can you please correct or restore the tokens?
1 vote -
Bug - can’t play the app “Asset Erorr”
Hey I can’t launch the app in both my IPhone (13 pro OS 15.4.1) nor on my iPad (also 15.4.1). The problem is “Assent Error detected “.
I deleted and reinstalled few times -didn’t work.
Also with VPN - didn’t work.
Can’t play , very very frustrating .
Please assist7 votes -
Why so Money-Grubbing?
You're making bank off this game....stop being so cheap...more rewards less gouging. Thanksgiving day sleeve is 60% off? why not make it free for the one sleeve for one day...show your "Thanks" for all you've been given.
Magic Arena is coming off really money-grubby and it puts a bad taste in my mouth.... Its about the players and the game not all about your stacks!! Disappointed, Do Betta!1 vote -
Opened packs using open all, only got one pack of rewards.
I purchased a Brothers War standard pack using 1000 gold. I did not immediately open the pack. I played another match and I was then awarded a pack from the mastery pass. I went to the packs page and clicked open all. All I received new to my inventory was a single legendary card and a single rare wild card. The legendary artifact did not appear as a new card in my collection but I did receive a copy of it. I mean it was just one pack that I didn’t get rewards for but it was definitely bugging out.
1 vote -
I bought a card from the Daily Deal and it doesnt show in my Collection
I bought a card from the Daily Deal and it doesnt show in my Collection! (Windows App)
2 votes -
Booster
Phanton Booster
PC, I was opening a booster, after clicking the screen just said "ok". Clicked "ok" and check on my bag i didn't see what it came in that booster, just like nothing was gave to me, please help me.
2 votes -
Frezzing up and losing a pack
I completed my daily quests on my android and I was rewarded with a pack from brothers war. When I tried to open the pack my game froze up mid animation. Once I reloaded I had no new packs to open, I saw no new cards in my collection, and I'm on level 9 for progress. Level 8 is a pack and level 10 is a pack but level 9 is a blank so unless I'm not understanding something I think I may have lost xp progress as well.
It's possible I did receive my cards but I genuinely can't…
1 vote -
I bought one of the daily deal cards call voice of the blessed and now I can not find it.
I bought one of the daily deal cards call voice of the blessed and now I can not find it.
3 votes -
I bought the Mastery Pass, but I don't have in my collection the Brother's War sleeve
I bought the pre-release pack that included the Mastery Pass and I have the tokens, avatar, play-in-points, extended arts but not the Borther's War sleeve
1 vote -
PURCHASE PLANESWALKER PACKAGE
On 11/27/2021, I purchased a 4000 gold planeswalker bundle, but despite the fact that the coins have been scaled, the planeswalkers purchased are not in my collection.
I have already opened the ticket n ° 2259053 but I have not received any reply.13 votes -
Locked Cosmetics - Retro Frame Collected Company & Basic Lands
Please stop locking cosmetics so that they are unavailable. Old basic lands such as APAC and Euro or even basics from sets before a player created their account are unavailable. There is also a Collected Company retro-frame cosmetic that is unavailable.
If you’re trying to make some cosmetics rare then simply price them with a higher gold cost so players have to work harder to get them. But everything should be at least available for purchase so players can work toward the items that they like the best instead of stockpiling gold or using gold to purchase cosmetics that they…
1 vote -
Purchased but didn't receive retro artifact bundles
On 11/15, I purchased all four of the retro artifact bundles (2 with gold and 2 with gems). None have shown up in my card pool. Using PC.
1 vote -
Not receiving quest rewards
I’m not receiving gold for completing quests.
16 votes -
Maestry pass not activated
I have bought 2 maestry pass last week (brothers war and dominariaunited) wirh 20% discount, but it look like I hadn't bought it, because it isn't "activated". Why? Thanks
1 vote -
Mastery Pass Rewards Displayed Incorrectly
When you click on the "3400" gems button in the Mastery pass to purchase the Mastery Pass, the 5400 gem version that includes 5400 levels still displays the Dominaria United rewards. The rewards it displays are the Jaya profile, the goblin pet, the Dominaria set symbol, and the Brother's war card back/sleeve.
1 vote
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