MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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Opening Store Crashes Game on iOS
When in the game, I click on the store icon and the game crashes. I can click on the Gems button from the home UI and it will take me to buy gems, however if I attempt to navigate to another store page, it crashes.
3 votes -
Missing Fetchland Style after purchase
Purchased fetchland card styles with gems. Showed in collection briefly, then disappeared. Doesn't show on any platform.
4 votes -
3 votes
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cannot pre-order from the in-game store > featured section
Issue description: You cannot preorder items from the In-game Store -
Steps to reproduce the issue:
1. Launch the game on Steam
2. Open the store tab > featured section
3. Find a pre-order item in the store (e.g. the "Sorin Pack Bundle") and click
the priceExpected Outcome: Steam window opens
Actual Outcome: Error modal: Store Error Store Purchase Failed UnknownOrdering non-pre-order items works.
Can not order the Sorin Pack Bundle in the Steam installation of MTG Arena. The button that should open the steam window to continue the order does not appear,
Can order other offers on…
5 votes -
Crash store
When i try to use or just by clicking on the store on Android (redmi 12), the game crash and is closing itself.
2 votes -
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Giada. Font of Hope Foundations parallax style not applying to exisitng 4 copies of New Capenna Giada, Font of Hope
I bought the Foundations parallax style for Giada, Font of Hope in the Daily Deals for today. I own 4 copies of the New Capenna Giada. Font of Hope but can't apply the Foundations parallax style to them. I had no problem applying the Foundations parallax style to my 4 copies of Halan and Elena from the older set. I ended up burning a rare wild card on the Foundations version of Giada so now I have 5 total instances of Giada. I can only apply the parallax style to the Foundations version of Giada. Please fix the Giada parallax…
1 vote -
Rare Wildcards in mythic boosters
Just bought a mythic booster pack and I received a rare wildcard, not a mythic one, which is pretty annoying when you throw in the 300 gold in top?
2 votes -
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1 vote -
Asking for gems to spend ticket in modern horizons store
I visited the new modern horizons store tab and it asked me to send about £15 worth of gems before i can spend my tickets. This is clearly a bug as we were led to believe that this would be some fun thing to do to get us to play more and celebrate the release of modern horizons 3. Only the most scum bag, greedy company that hates and nickle and dimes their players would do this, so i suggest making it free like intended before anyone gets the wrong idea about Wizards of the Coast. I know this is…
4 votes -
Bloom burrow
Bloom Burrow mythic packs not opening as mythic packs.
12/4/24 and 12/5/24 I got a mythic pack for 1300 coins and opened them,1 each day. They opened and where just normal Bloom Burrow packs not mythic packs.1 vote -
Golden packs from daily deals
I NEVER, ever, received golden packs from daily deals.
1 vote -
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1 vote -
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1 vote -
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1 vote -
Decks
The new buy a deck feature is clearly bugged, for example i own arcane signet but not the version in the store, but its saying thats one of the cards i need to purchase and outting the price up, the same is true for a number of cards, i,e botanical sanctum, reckless charge and command tower. If this is how this is suppose to be then this is a horrible anti consumer practice.
3 votes -
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1 vote -
mythic pack
opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.
1 vote
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