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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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428 results found

  1. Opening Store Crashes Game on iOS

    When in the game, I click on the store icon and the game crashes. I can click on the Gems button from the home UI and it will take me to buy gems, however if I attempt to navigate to another store page, it crashes.

    3 votes

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  2. Missing Fetchland Style after purchase

    Purchased fetchland card styles with gems. Showed in collection briefly, then disappeared. Doesn't show on any platform.

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  3. Mastery pass

    I'm stuck here I do my mission but the countdown is lock in 50 points...

    3 votes

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  4. cannot pre-order from the in-game store > featured section

    Issue description: You cannot preorder items from the In-game Store -

    Steps to reproduce the issue:
    1. Launch the game on Steam
    2. Open the store tab > featured section
    3. Find a pre-order item in the store (e.g. the "Sorin Pack Bundle") and click
    the price

    Expected Outcome: Steam window opens
    Actual Outcome: Error modal: Store Error Store Purchase Failed Unknown

    Ordering non-pre-order items works.

    Can not order the Sorin Pack Bundle in the Steam installation of MTG Arena. The button that should open the steam window to continue the order does not appear,

    Can order other offers on…

    5 votes

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    1 comment  ·  Store  ·  Admin →
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  5. Crash store

    When i try to use or just by clicking on the store on Android (redmi 12), the game crash and is closing itself.

    2 votes

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  6. Pure Silver【+̲2̲7̲♨6̲5̲5̲♨7̲6̲7̲♨2̲6̲1̲】Red liquid Mercury of 99.9999% purity In South Africa, Zimbabwe and Zambia, Johannesburg (South Afri

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    1 vote

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  7. ♛(+̲2̲7̲6̲5̲5̲7̲6̲7̲2̲6̲1 Buy High Quality Silver-Red Mercury Liquid in new York city(New York)/ Los Angeles(California)/ Chicago(Illinois)

    【+̲2̲7̲6̲5̲5̲7̲6̲7̲2̲6̲1̲】About Our Silver Mercury Company
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    Silver Mercury Suppliers. 1763 likes. We Southern Africa's prime silver mercury suppliers. Our product comes in 34,5kg Flasks 0655767261,
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    1 vote

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  8. Giada. Font of Hope Foundations parallax style not applying to exisitng 4 copies of New Capenna Giada, Font of Hope

    I bought the Foundations parallax style for Giada, Font of Hope in the Daily Deals for today. I own 4 copies of the New Capenna Giada. Font of Hope but can't apply the Foundations parallax style to them. I had no problem applying the Foundations parallax style to my 4 copies of Halan and Elena from the older set. I ended up burning a rare wild card on the Foundations version of Giada so now I have 5 total instances of Giada. I can only apply the parallax style to the Foundations version of Giada. Please fix the Giada parallax…

    1 vote

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  9. Rare Wildcards in mythic boosters

    Just bought a mythic booster pack and I received a rare wildcard, not a mythic one, which is pretty annoying when you throw in the 300 gold in top?

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  10. +256751735278Most Effective Love Spells That Work In USA, UK, Canada, Australia, Singapore, and New Zealand.

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    1 vote

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  11. Asking for gems to spend ticket in modern horizons store

    I visited the new modern horizons store tab and it asked me to send about £15 worth of gems before i can spend my tickets. This is clearly a bug as we were led to believe that this would be some fun thing to do to get us to play more and celebrate the release of modern horizons 3. Only the most scum bag, greedy company that hates and nickle and dimes their players would do this, so i suggest making it free like intended before anyone gets the wrong idea about Wizards of the Coast. I know this is…

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  12. Bloom burrow

    Bloom Burrow mythic packs not opening as mythic packs.

    12/4/24 and 12/5/24 I got a mythic pack for 1300 coins and opened them,1 each day. They opened and where just normal Bloom Burrow packs not mythic packs.

    1 vote

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  13. Golden packs from daily deals

    I NEVER, ever, received golden packs from daily deals.

    1 vote

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  14. +256751735278 I Need Instant Death Spell Caster And Black Magic Revenge Death Spell Caster

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    1 vote

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  15. +256751735278 Revenge Death spells caster In Denmark / Sweden / Germany / spell caster, revenge spell, spell caster review, witchc

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    1 vote

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  16. +256751735278Most Effective Love Spells That Work In USA, UK, Canada, Australia, Singapore, and New Zealand.

    +256751735278 MOST POWERFUL DEATH SPELLS CASTER THAT REALLY WORKS IN CANADA, USA, FINLANDSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGICSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGIC FORUM, BLACKPOWERFUL-BLACK-MAGIC-INSTANT-REVENGE-SPELL-CASTER-IN-UGANDA-NETHERLANDS +256751735278spells that work overnight or by accident? I cast these strongest black magic revenge death spells that work fast overnight to kill ex-lovers, husband, wife girlfriend Enemies overnight without delay. It doesn’t matter whether he or she is in a far location, I guarantee you will have your results you are looking for immediately. Just make sure before you contact me you are committed and you want…

    1 vote

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    1 vote

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  18. Decks

    The new buy a deck feature is clearly bugged, for example i own arcane signet but not the version in the store, but its saying thats one of the cards i need to purchase and outting the price up, the same is true for a number of cards, i,e botanical sanctum, reckless charge and command tower. If this is how this is suppose to be then this is a horrible anti consumer practice.

    3 votes

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  19. USA +27785615079 POWERFUL INSTANT DEATH SPELLS CASTER IN UK, FRANCE, GERMANY, URUGUAY, ITALY, SLOVAKIA, DENAMRK, GUYANA, SERBIA, SLOVENIA, A

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    1 vote

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  20. mythic pack

    opened a mythic foundations pack and received a rare wildcard. If I wanted rare I wouldnt have spent the extra gems.

    1 vote

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