MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
843 results found
-
1 vote
-
Daily Deals not showing for a few days now
Daily Deal not showing up for a few days now
1 vote -
Duplicate rare received in Alchemy Horizons: Baldur's Gate pack
I bought a pack of Alchemy Horizons: Baldur's Gate from the in-app store (PC version of Arena). The rare in that pack was one of which I already had 4 copies, so that I just had 20 gems added to my account.
Booster packs are supposed to be duplicate-protected, but this one wasn't.1 vote -
1 vote
-
IOS Eldraine Mythic Pack gives Gems and Oko instead of one Mythic card that is missing on the collection or a Gold Wildcard
This was yesterday 14/12/2022 on Latest Patch on iPad, I did bought mythic packs after of Eldraine and they worked fine. I believe this was an API/Sync issue, but I could not replicate as a consumer.
1 vote -
Weird hazard card
I bought the new alchemy pack in the store rn and I got this weird looking card with a hazard sign. I'm not sure if this is a feature or smth but I've never seen this before and it looks really weird so idk
1 vote -
Pack has no rare and missing pictures
I bought a pack of Alchemy today and it gave me an Alchemy Streets of New Capenna pack. I opened it and it did not contain a rare or mythic. Instead it contained a retro ichor wellspring. It also had several cards that were missing. It had pictures of "Totally Lost" with an error symbol on them. I wasted 1000 coins to not even get a rare.
1 vote -
Don't See Unfinity Shocklands Listed in the MtGA Store
Hi! I'm interested in purchasing the Unfinity Shocklands from the MtGA store, but they aren't listed. I thought I had purchased them previously, but not all of them appear in my collection. Please either help me make the purchase or determine why, if I've already purchased them, not all of them are in my collection.
I play on an iPad Pro and a MacBook Pro. Both are running the latest versions of the OS.
Thanks!
1 vote -
パックを剥いたらジェムが出てきた
兄弟戦争のパックを剥いたら20ジェムが出てきた。
マウスカーソルを当てると、このパックの神話レアは全て揃いましたといったメッセージが出ていたが、まだ揃っていない。1 vote -
brought a Urza, Lord Protector in the deals offers but he isn't in my inventory
I bought a Urza, Lord Protector in the offer deals this week but he is not on my pools of cards. I can't find it anywhere, i even made a search by name and he was not found.
1 vote -
American flag card sleeve
Every single day I get on and I hope that the American flag is in the daily deals I play more than 95% of all players for the past 2 years I spend money and I play every single day every moment I get and the only thing I wish for is the American flag card sleeve please I will pay anything I just really really want this in my collection and on my cards for every game that I play
1 vote -
Borderless pain land card styles bug
I have the Borderless Pain Lands bundle. I'm able to use the card styles for the Dominaria United lands but not the Brothers War lands. In the shop the bundle is not marked as purchased though I clearly have access to some of the styles.
1 vote -
Daily deal purchase issue
I purchased a card in the daily deals yesterday on 28/11/2022 ("Urza, seigneur protecteur" in french) and the card doesn't show up in my collection. I've wasted my coins for nothing. Please Wizards, fix this issue.
1 vote -
Draft tokens disappeared
I have several draft tokens from past mastery events 3-4 (can't remember if I used one) but now only one shows on my account. Can you please correct or restore the tokens?
1 vote -
Why so Money-Grubbing?
You're making bank off this game....stop being so cheap...more rewards less gouging. Thanksgiving day sleeve is 60% off? why not make it free for the one sleeve for one day...show your "Thanks" for all you've been given.
Magic Arena is coming off really money-grubby and it puts a bad taste in my mouth.... Its about the players and the game not all about your stacks!! Disappointed, Do Betta!1 vote -
Opened packs using open all, only got one pack of rewards.
I purchased a Brothers War standard pack using 1000 gold. I did not immediately open the pack. I played another match and I was then awarded a pack from the mastery pass. I went to the packs page and clicked open all. All I received new to my inventory was a single legendary card and a single rare wild card. The legendary artifact did not appear as a new card in my collection but I did receive a copy of it. I mean it was just one pack that I didn’t get rewards for but it was definitely bugging out.
1 vote -
Frezzing up and losing a pack
I completed my daily quests on my android and I was rewarded with a pack from brothers war. When I tried to open the pack my game froze up mid animation. Once I reloaded I had no new packs to open, I saw no new cards in my collection, and I'm on level 9 for progress. Level 8 is a pack and level 10 is a pack but level 9 is a blank so unless I'm not understanding something I think I may have lost xp progress as well.
It's possible I did receive my cards but I genuinely can't…
1 vote -
I bought the Mastery Pass, but I don't have in my collection the Brother's War sleeve
I bought the pre-release pack that included the Mastery Pass and I have the tokens, avatar, play-in-points, extended arts but not the Borther's War sleeve
1 vote -
Locked Cosmetics - Retro Frame Collected Company & Basic Lands
Please stop locking cosmetics so that they are unavailable. Old basic lands such as APAC and Euro or even basics from sets before a player created their account are unavailable. There is also a Collected Company retro-frame cosmetic that is unavailable.
If you’re trying to make some cosmetics rare then simply price them with a higher gold cost so players have to work harder to get them. But everything should be at least available for purchase so players can work toward the items that they like the best instead of stockpiling gold or using gold to purchase cosmetics that they…
1 vote -
Purchased but didn't receive retro artifact bundles
On 11/15, I purchased all four of the retro artifact bundles (2 with gold and 2 with gems). None have shown up in my card pool. Using PC.
1 vote
- Don't see your idea?