100 results found

1. Duplicate purchase gems

   Unable to purchase gems-

   Says that I have a duplicate stpre ticket or that I already own this item when i do not

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2. Aux payeurs..

   qui engraissent cette entreprise, faut savoir quelque chose:

   • Vous ne savez pas jouer, vous payez pour que le jeux vous fasse gagner, ça se voit à votre tirage de cartes, quand vous sortez 2 fois la même carte au 3éme tour, ce n'est pas de la chance, c'est de la manipulation de pioche.

   • Quand vous gagnez trop facilement contre un adversaire parce que votre deck est en totale adéquation pour battre le deck de votre adversaire, c'est simplement parce que la matchmaking est truqué.

   • Apprenez que si vous vous plaignez d'un petit détail ou du moindre petit dysfonctionnement lors d'une partie que vous avez perdu, le service client vous crédite de 6k gemmes donc ça sert à rien de payer, tous les F2P le savent, donc vous donnez de l'argent pour que les F2P ramassent des gemmes gratuitement.

   • apprenez aussi que lorsque vous donnez de l'argent à cette entreprise, vous devenez automatiquement de vulgaire petit BOT sans âme derriére votre écran, car le logiciel qui gére la pioche vous sort les cartes dans l'ordre pour que vous gagnez, vous avez l'impression de jouer en étant persuader d'avoir de la chance, mais .... NON, vous êtes juste des petits BOT insignifiant que l'on reconnais dés le 2éme tous de jeux.

   qui engraissent cette entreprise, faut savoir quelque chose:

   • Vous ne savez pas jouer, vous payez pour que le jeux vous fasse gagner, ça se voit à votre tirage de cartes, quand vous sortez 2 fois la même carte au 3éme tour, ce n'est pas de la chance, c'est de la manipulation de pioche.

   • Quand vous gagnez trop facilement contre un adversaire parce que votre deck est en totale adéquation pour battre le deck de votre adversaire, c'est simplement parce que la matchmaking est truqué.

   • Apprenez que si vous vous plaignez d'un petit détail ou du moindre petit dysfonctionnement lors d'une… more

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3. "You already own this item"

   I'm getting the supid "You already own this product." bug when trying to purchase wildcards. I've cleared my cache and reinstalled the app to no avail... I play on an Android, and never had this issue before, but now it's been going on for a week... A WEEK!

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4. アプリ購入問題

   アプリ内の課金情報を更新する処理に誤りがあります。

   具体的には、「購入済み」と判定するロジックが、本来は何度でも購入できるはずのジェム（消耗型アイテム）に誤って適用されています。

   その結果、ジェムを一度購入すると「購入済み」状態に更新されてしまい、以降は同じジェムを二度と購入できなくなります。
   この不具合のせいでおそらく相当額の機会損失で出ていると思われます。
   至急対処されたく

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5. Paid twice for Mossborn Hydra Card Style in the store

   Paid twice for Mossborn Hydra Card Style in the store

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6. Getting a card in a pack that you have a playset of and it says it's new

   Every pack of Secrets of strixhaven I open has "shared roots" which I already had a playset of, it also always says it's my first time opening it

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7. Your browser is incompatible with the 3-D Secure authentication.

   Buying gems bugs like never before, now it's all the time resulting in me not able to replenish gems!!!
   After clicking no matter which amount of gems, I enter my VISA details.
   Then this error comes all the time: Your browser is incompatible with the 3-D Secure authentication.
   Tried some googling and tried a thing or two, but honestly, this is on your side. I have no issue giving money to my other 36 games :D

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8. Game crash when i go to store and cosmetics
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9. Error link payment

   I try to buy gems, but the link to the payment site is broke :(

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10. Store Error

    Unable to purchase gem at 750, 1600, and 3400. Store tells me I already purchased it.

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11. Gold pack progression error

    Bought a pack daily deal store and itnstead of filling my gold packs progression to 10, it went to 1 and I did not get a gold pack.

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12. Bought Strixhaven play bundle and did not receive packs

    I bought play bundle and STILL have not received any game messages or anything giving me the packs that came with it. I received everything else

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13. My Secrets of Strixhaven Preorder is missing

    My Secrets of Strixhaven Preorder is missing
    I bought the Secrets of Strixhaven Preorder from Steam on my PC.
    I received "Professor Dellian Fel sleeve" and "Abigale companion" at purchase.
    But even after at release, I have not received any other things.
    Fix this bug, please.

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14. 予約購入したセットパックが開封画面にない。

    アップルストア上では購入したことになっているが、解禁日になっても開封画面にパックが入っていなかった。

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15. Wrong orb displayed when obtaining a new one

    I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.

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16. Booster Bug

    When purchasing boosters, the progress bar in the top left corner isn't filling up. Despite buying many boosters, it remains stuck at 4 out of 10. Could you please look into this?

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17. Losing a rare on 6 pack open

    Hey I was opening packs and had 5/6 packs to the free rare card so I checked and was on 66 rare wildcards. Then as I opened the 6th pack I found that instead of adding a rare wildcard and going to 67 available it actually removed a rare wildcard and dropped me to 65 rare wildcards instead of increasing total to 67 - please investigate this error and fix it.

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18. Rétablissont quelques vérités

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont de pauvres frustrés de la médiocrité de leurs existence qui recherche en payant à compenser leurs névroses infantiles.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont les mêmes qui abusent du sablier quand ils perdent comme un gamin qui fait un caprice .

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte que l'argent qu'ils donnent à cette entreprise sert à enrichir les USA, le même pays qui par leurs décisions de déclencher une guerre, créer de l'inflation dans leurs propre pays.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont d'un niveau intelectuel proche d'une huitre au point de ne pas avoir compris que l'on peut jouer gratuitement, gagner des pièces d'or et des gemmes gratuitement pour pouvoir drafter n'impote quel deck et cartes totalement GRATUITEMENT.

    • La plupart des gens qui donnent de l'argent dans ce jeux ignore ces vérités par dénis de peur que cela les met en face de leurs médiocrité existenciel.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des… more

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19. Gold Pack Progression isn't going up anymore

    I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.

    If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.

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20. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged in, still no gem shop purchase items available
    - Reproduced 3 times in a row (I was not on a VPN)

    Steps to reproduce:
    1. Launch Steam on a windows 10 computer
    2. Launch MTG Arena
    3. Log in to account
    4. Click Store
    5. Click Gem tab at the bottom of the screen
    6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

    Log info (I removed my personal device info since your bug report system doesn't seem private):

    [0] Startup Timestamp: 3/27/2026 12:35:27 PM
    [0] Loaded embedded metadata
    [0] Initializing Steam
    [0] Steam status: Available
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
    [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [6] [TaskLogger]Steam AuthToken retrieved.
    [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
    [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
    [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
    [437] [Manifest]Found 0 manifest metadata entries from configuration.
    [437] [Manifest]Found 1 manifest metadata entries from doorbell.
    [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
    [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
    [439] [Manifest]Found 1 manifest metadata entries from pointer file.
    [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
    [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
    [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
    [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
    [571] [Manifest]Manifest download complete
    [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
    [708] ALTCardViewBuilder.Prefabs
    [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
    [1271] Caches cleared
    [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
    [1283] There can be only one active Event System.
    [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1283] MainNav load in 80ms
    [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
    [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
    [1917] [UnityCrossThreadLogger]GeneralStore Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
    [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
    [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
    [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
    [2191] BEGIN home page notification flow
    [2204] END home page notification flow
    [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [3241] [UnityCrossThreadLogger]GeneralStore Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged… more

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