MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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121 results found
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Pricing item's fairly?
Why am I not able to purchase the exact amount of gems I need to purchase an item, why are they priced so weirdly and intentionally as to make it obtuse? Is the intention from this company to extort extra money from their loyal customers who support them?
0 votes -
Woc...Woc...
Avec un peu de recul, on ne peut que constater que ce jeux et sa communauté sont le parfait tableau de ce que l'humanité a et fait de plus médiocre, non?
Dressons un tableau de la situation, si vous le voulez bien, qu'avons nous en face de nos écrans?
- Une entreprise qui a commercialisé un jeux de carte il y a cela plus de 30 ans et comme toute entreprise américaine qui se respecte, a une notion simpliste de l'économie par son interprétation capitaliste, dés le début de la commercialisation de ce jeux de carte, cette entreprise a misé sur…
1 vote -
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
1 vote -
draft pack bugged
When I tried to claim the packs from the store that I won in the draft, it threw a connection error and they disappeared. I don't know if I got the cards because none appear as new when creating/editing a deck.
1 vote -
Merci WoC et HASBRO
Merci car grâce à vous j'enrichie Blizzard et Steam, vous truquez tellement ce jeux pour faire gagner les pauvres décérébrés qui vous donne de l'argent parce qu'ils ne savent pas construire un deck et qu'ils ne savent pas jouer que je joue depuis plus de 4 ans sans vous avoir donner le moindre dollar et que j'ai bien l'intention de continuer à jouer gratuitement, juste pour faire chier les débiles de payeurs en jouant des decks cancer.
Le jeux de carte MAGIC est devenue à l'image de sa comunauté, un ramassi de carte débils et inintéressantes.
1 vote -
Merci WoC et HASBRO
Merci car grâce à vous j'enrichie Blizzard et Steam, vous truquez tellement ce jeux pour faire gagner les pauvres décérébrés qui vous donne de l'argent parce qu'ils ne savent pas construire un deck et qu'ils ne savent pas jouer que je joue depuis plus de 4 ans sans vous avoir donner le moindre dollar et que j'ai bien l'intention de continuer à jouer gratuitement, juste pour faire chier les débiles de payeurs en jouant des decks cancer.
Le jeux de carte MAGIC est devenue à l'image de sa comunauté, un ramassi de carte débils et inintéressantes.
1 vote -
Store error
I can't access the store, and my pets and avatars have disappeared.
I play on an Android mobile (Redmi Note 13).1 vote -
minhas cartas ganhas estao como primeira mesmo nao sendo a primeira ganha
When receiving a card it appears as the first one even though it is not the first one I am opening... there are cards that I have 4 copies of, yet it appears as the first obtained... I have the feeling of losing different cards and even possibly losing the duplicate protection gems.
ao receber uma carta ela aparece como primeira mesmo nao sendo a primeira que estou abrindo..... tem cartas que tenho 4 copias porem ela aparece como primeira obtida .... tenho a sensação de estar perdendo cartas diferentes e ou ate mesmo esta perdendo as gemas de protecao…
1 vote -
Problems with the store
I tried to purchase a pack with the money of the game...the first time the store wasn't available, so I tried to restorethe data of the game (in options). I entered the game again and I could go in the store but not purchase anything. It says "error of the intern store"
1 vote -
Marsh Flats old border style can't be purchased
This land style can't be purchased for some reason. All the other fetchland styles are available, so this one being the only one locked out seems like a bug.
1 vote -
Duplicate purchase gems
Unable to purchase gems-
Says that I have a duplicate stpre ticket or that I already own this item when i do not
1 vote -
Aux payeurs..
qui engraissent cette entreprise, faut savoir quelque chose:
Vous ne savez pas jouer, vous payez pour que le jeux vous fasse gagner, ça se voit à votre tirage de cartes, quand vous sortez 2 fois la même carte au 3éme tour, ce n'est pas de la chance, c'est de la manipulation de pioche.
Quand vous gagnez trop facilement contre un adversaire parce que votre deck est en totale adéquation pour battre le deck de votre adversaire, c'est simplement parce que la matchmaking est truqué.
Apprenez que si vous vous plaignez d'un petit détail ou du moindre petit dysfonctionnement lors d'une…
1 vote -
"You already own this item"
I'm getting the supid "You already own this product." bug when trying to purchase wildcards. I've cleared my cache and reinstalled the app to no avail... I play on an Android, and never had this issue before, but now it's been going on for a week... A WEEK!
1 vote -
アプリ購入問題
アプリ内の課金情報を更新する処理に誤りがあります。
具体的には、「購入済み」と判定するロジックが、本来は何度でも購入できるはずのジェム(消耗型アイテム)に誤って適用されています。
その結果、ジェムを一度購入すると「購入済み」状態に更新されてしまい、以降は同じジェムを二度と購入できなくなります。
この不具合のせいでおそらく相当額の機会損失で出ていると思われます。
至急対処されたく1 vote -
Paid twice for Mossborn Hydra Card Style in the store
Paid twice for Mossborn Hydra Card Style in the store
1 vote -
Getting a card in a pack that you have a playset of and it says it's new
Every pack of Secrets of strixhaven I open has "shared roots" which I already had a playset of, it also always says it's my first time opening it
1 vote -
Your browser is incompatible with the 3-D Secure authentication.
Buying gems bugs like never before, now it's all the time resulting in me not able to replenish gems!!!
After clicking no matter which amount of gems, I enter my VISA details.
Then this error comes all the time: Your browser is incompatible with the 3-D Secure authentication.
Tried some googling and tried a thing or two, but honestly, this is on your side. I have no issue giving money to my other 36 games :D1 vote -
1 vote
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Missing card from Pizza Bundle
I purchased the Pizza Bundle but did not get a Dark Ritual.
2 votes -
Error link payment
I try to buy gems, but the link to the payment site is broke :(
1 vote
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