MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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599 results found
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Magic the Gathering Foundation packs do not include all cards
Many of the cards in the Magic the Gathering Foundation set are unavailable through store-purchased packs. This is absurd and requires substantial wildcard consumption to address.
You need to fix this and provide adequate recompense to make us whole.
2 votes -
using orbs
currently i have been collecting orbs in the new season but it is still showing the fundations mastery orb thing which i have completed
1 vote -
Store bundles don’t tell you how many gems they give you
The one-time spark and planeswalker bundles indicate that they contain gems, but don’t tell you the amount of gems you’ll receive if you buy them. Trying to tap or tap+hold on the offer still doesn’t provide information. The same is true if you try to proceed to purchase. You should probably consider telling people how many gems they will get if you want them to pay money for it 🙃
1 vote -
Ogre Chitterlord Art Style not being added on the account after store purchase- Bug
In the past I have tried to purchase the extended art style for Ogre Chitterlord and it was bugged because it won't give you the style but still takes your gems. It's still bugged. Please give me my 1,000 gems back. It's disappointing this hasn't been fixed and the card has been in the game for more than a year :(
2 votes -
Gold Freeze Glitch
I am not receiving any gold from wins while playing standard ranked matches, even though i have more daily wins left. I am stuck at 11,100 despite having 3 wins or so since I got to 11,000. Before the glitch i swapped a daily quest, and played more ranked matches. I didn't touch the deck editor, or any other screens. I tried to close the app and reload, I've tried to log out and log back in, nothing seems to update my gold count. I do remember being at 11,000 exactly, so i would expect my gold count to have…
1 vote -
Mastery Pass Rewards and other Quest Rewards Not Received
Mastery Pass Rewards and other Quest Rewards Not Received for past two days.
1 vote -
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1 vote -
Mastery Pass not unlocking after payment
playing on android, i spend 3400 gems to unlock the mastery pass but receive no rewards and instead the bottom paid path still shows as locked and the price has updated to 5400 gems to unlock.
1 vote -
MASTERY PASS REWARD
I didnt ever recive mythic card on mastery pass reward. this time at level 9 aetherdrift pass, but i alredy reported for other episodes!
2 votes -
Mastery Pass Reward (2 Mythic cards) not received
Mastery Pass Reward for level 9 (2 Mythic cards) not received
1 vote -
Instant love spell caster online that works perfectly+2347069966756
+2347069966756 ARE YOU HAVING ISSUES WITH COURT, MARRIAGE, HEALTH,BOSS SUFFER NO MORE WHATSAPP DR DENNIS
1 vote -
packs open
AFTER THE NEW AETHERDRIFT FORMAT, CLICK ON 3 NEW PACKS AND DIDNT GET THEM , ALSO HAS BEEN CRASHIN A LOT
1 vote -
Aetherdrift Mythic Pack Wasn't a mythic
Had bought a mythic pack with gems and not only did I not gain progress towards a Gold Pack but it wasn't even a mythic I got a rare.
1 vote -
ストア
先日ストアで買ったカードスタイルが表示されなくて困ってます、、、
1 vote -
Pack Bundle Purchase
Hello,
I tried 2 times to buy the Aetherdrift Pack Bundle, but it crashed at the end each time.
1- Choosing Pack Bundle at 58,49€ in the store
2- Paying by credit card, and validating the payment with my bank
3- Purchase complete, then neverending message "Please wait". After 10 minutes if I quit the message, MTGA crashes.
4- Relaunching the soft, no bundle in my packs.I hope I won't get charged
Platform = PC
Version = 2025.44.60.7681.11144251 vote -
The Arena store is completely non-functional on Mac.
- To reproduce the bug: Trying to purchase anything in the store with money, or clicking on "change payment method", results in the spinning "waiting for the server" icon, which stays there forever and never resolves.
- I'm on Mac. A 2019 MacBook Pro, running Sonoma, which otherwise runs the game perfectly.
- The results are that I can't buy anything.
- I'd expect to be able to buy something with money.
- No point adding a screenshot of the "waiting for the server" screen, I assume you know what it looks like.
- Googling the problem lead me to a Reddit thread where someone said…
1 vote -
Unable to make purchases
Often, when I click an item to purchase it, Arena will go into an endless "waiting for server" loop and the only way out is to quit the application. I'm running Arena on Mac. Today I also encountered this problem when I clicked one of the promotions on the main screen.
1 vote -
Packs remains highlighted for preorders that cannot be opened
It is irritating to have a menu highlighted for something I cannot affect. If it cannot be opened, it should not continue to flag the Packs selection. It is bad enough the Store is highlighted every day for the daily deals. At least those are changing. Put some thought into the mechanics of your interface, and do not simply focus on making it pretty.
2 votes -
Trouble trying to buy brazil, can select my state because the select is broken
Trouble trying to buy brazil, can select my state because the select is broken
1 vote -
I've bought one card a week ago or so at the "daily offers", and the card never appears for me to choose
I've bought one card a week ago or so at the "daily offers", and the card never appears for me to choose
1 vote
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