Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


957 results found

  1. EXP doesn't get added from wins or daily quests

    I did a quest and two or three wins that I didn't get EXP for. However I did get EXP for my first 5 or 6 wins.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch

    Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch 8/20/2024. As a huge fan of Mono G I was wondering if this was intentional or just a bug? Attached is the missing art from E: BLC that was there from the prior patch, Kiora search from today's patch, and E: BLC search from today's patch.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Orbs

    I have earned orbs but not received them I have only spent the one I received at the start.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. アリーナストアの不具合

    「ストア」のボタンを押してストアに入ろうとしても、読み込み中からそのままアプリがクラッシュしてしまいストアへ入ることができません。

    OS : iOS17.6.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Shows all codes already redeemed when I wasn't redeeming any codes

    Shows all codes already redeemed when I wasn't redeeming any codes

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. store deck

    Now you guys have to be kidding right?

    350 gems for a deck I already own? all the cards I already have but you still want 350 gems? this is ridiculous
    Aside that the price for thos decks is pretty greedy... even after "reducing" the prices for each card already owned: for the dinosaurs deck i still pay 290 gems for the 3 rares I am missing.. EACH... You know how much gems we GET for the fifth copy of a rare? well I wanted to write 40, had to look it up thats for MYTHICS... rares give 20 gems.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. no bonus pack after 10 bloom

    error buy 2 new packs to 10 no bonus pack

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Rare Wildcards in mythic boosters

    Just bought a mythic booster pack and I received a rare wildcard, not a mythic one, which is pretty annoying when you throw in the 300 gold in top?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. ESTILO CARTA COMPRADO NO ME APARECE

    Compre el estilo de carta de putrinvocadora de vallis y no me aparece. Hace ya cuatro dias, lo he reportado dos veces y no recibo respuesta. Gaste 300 gemas que me descontaron y sigo sin tener ni las gemas ni el estilo de carta.

    Solitico me devuelvan las gemas o me den el estilo de carta

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Problemas con la compra de productos en la tienda MTGA

    Solicito REEMBOLSO por no aparecer en mi uenta esteticos comprados en la tienda. Hace cuatro dias compre el estetico por 300 gemas de putrinvocadora de vallis y no me aparece pero me quitaron las gemas. Informe y no he obtenido respuesta aun.

    Solicito me devuelvan las gemas de inmediato.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Can WotC work on better deals for players. Maybe to encourage players to engage with what the devs are giving out?

    Here are just two examples of WotC not understanding player willingness. Usually shop items are bad but not this bad. Could you try a bit more to care what you are offering in the shop? Maybe even including deals that are properly enticing.

    Like the summer (cosmetic) sales that took place over June or July for about 1 week were cute but also a bad deal if you had any amount of the cosmetics in a given bundle.

    Its like when WotC lists foundation desk for X gems but you are ONLY getting the cards you don’t have any cards…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Decks

    The new buy a deck feature is clearly bugged, for example i own arcane signet but not the version in the store, but its saying thats one of the cards i need to purchase and outting the price up, the same is true for a number of cards, i,e botanical sanctum, reckless charge and command tower. If this is how this is suppose to be then this is a horrible anti consumer practice.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bought the wrong items in store

    Hi guys, I accidentaly purchased the wrong items in the store. I purchased 10 Outlaws of Thunder Junction Alchemy boosters instead of Outlaws of Thunder Junction Mythic boosters. Is there any way I can have this transaction reversed please??

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Decks not in store

    When I tried to buy a deck in the store (the preconstructed ones available since the 13th) none of the decks showed in my client

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Code not working

    I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Deck purchasing feature appears to care about the version of a card

    I was just checking the new deck purchasing feature and noticed that it looks like the decks care about the version of the card. I have 4 Botanical Gardens from OTJ and it showed in the deck that I was short one of an older version. Since the cost is prorated by the cards you own this needs to be looked at.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Decks for sale do not check for all versions of cards you own

    Decks for sale in the store. Even though the cost is reduced by the cards that you already own, it does not take into account all versions of the card you may own. For example, I already own 4 copies of Botanical Sanctum in the Toxic deck, but not the one listed in the deck from that set and it shows the cost in 350 gems and I already own all the other cards.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Store Tab "Cosmetics" crashes the client

    In the store menu, when I click on the tab "Cosmetics" the client crashes out

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Waiting for server when clicking Shop on Android

    Can't use the Shop on Android. It loops in "waiting for server". Also I can play one game on Android and after the match same issue. Only fix for playing is restarting the app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base