MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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bought a mythic pack of LCI with no mythic card inside.
Give us the steps to reproduce the bugpurchase 1 mythic pack of LCI
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC windows10
Enter the actual results you’re experiencingNo mythic card in pack
Enter the expected results of the featurea pack with a mythic inside could be called as a mythic pack
Add any relevant screenshots/videossee attached. Didn't realize that a screenshot would be needed then,
so guess showing the new cards i've got would be fine, concerning you might have background logs in server
…If you found a workaround, please add workaround
1 vote -
Not random cards in pack?
Hello. I have bought a total of 3 packs with forgotten realms. In 2 out of 3 i got the exact same planeswalker. what are the odds for that? It makes me believe that there is something wrong with randomization of cards for at least that set
1 vote -
Purchase Bug
Purchased Paradise Frost land styles in a bundle from the store with gems, but can't see the lands when I try to apply them.
They disappeared from my store, so I know the purchase went through. I checked and flipped through all the styles multiple times, they just aren't there.1 vote -
Not credited for MOtM pack (deal of the day) purchase
purchased the daily deal march of the machine pack for 900G but got no pack to open. It even says that the deal is used "pack purchased" but no
1 vote -
kozyndan
KOZYNDAN LANDS INCORRECTLY DISPLAY BORDER ON BOARD
if you look at them while in hand/in library/collectiono, they have no border. as of this patch or maybe the last one, they have a border. this appears to be a bug
1 vote -
Didn't receive my golden packs
I initially bought 45 packs of The Lost Caverns of Ixalan and I received my golden packs, then I bought 45 packs of Wilds of Eldraine and I didn't receive the expected golden packs.
1 vote -
Let me buy old packs efficiently.
I am very happy with the way the Golden Pack works.
However...- Want to buy packs because I want a wild card.
- Want to buy the latest set because of the Golden Packs
- The packs of the latest set are also available in draft and mastery.
- The latest packs may be duplicates. Older packs are not likely to be efficient because golden packs do not count.
- Stop buying packs.
This is the dilemma. I am tempted to hold off on buying them in order to be more efficient.
Maybe increase the price of gems when the rares are duplicated (20…
1 vote -
Bought a Phyrexia AWBO Mythic Pack but only got a Rare wildcard
Bought a Phyrexia AWBO Mythic Pack but only got a Rare wildcard
2 votes -
bought today for 7000 coins the bundle of lands of lord of the rings and the new cards dont appear in my library
i have just bought today for 7000 coins the bundle of lands of lord of the rings and the new cards dont appear in my library
i bought them in the IOS APP
1 vote -
Product suggestion
Currently, the Viashino Pyromancer style is not available for purchase. I think it would be good to unlock that for all players.
1 vote -
Khans of Tarkir should show at Store is not a standart
It should show it's not a standard format on store, this causes confusion
1 vote -
Store Purchase failed
I bought the Lords of the Rings card style pack on MGT Arena / Steam.
The purchase was confirmed, the coins left my account.
But the styles didn't appear. Something went terribly wrong...2 votes -
Daily Deal
I purchased a Daily Deal (Dec. 11) including "The Party Tree" and the cards don't appear in my collection.
1 vote -
Mythic pack rare wildcard
Hello. Like several players, I purchased a mythic pack and received a rare wildcard. This was a Kahn's of Takir mythic pack on the android client.
It's disheartening seeing a bug that's over a year old still happen today. What steps are you planning to correct this bug so it doesn't persist?
What3 votes -
Purchased 10 Mythic Packs of But..
I just purchased 10 Mythic packs MTG Arena of Khans of Tarkir. Are they are not playable? I did not see the card to be able to add to my Alchemy deck at all. A matter of fact they are not showing up in my Collection! My profile shows I have cards in Khans of Tarkir.
0 votes -
Doesn't display the KTK packs are not play in curent Standard formats.
Someone may buy it by mistake.
1 vote -
Mastery XP Not Adding
I'm at 900 XP and earned another 600 or so through match wins but none of that XP has been recorded on the mastery pass. The game showed the XP earned in the post match report so it should be going through.
4 votes -
store purchase failed unknown
Store Purchase Failed Unknown - unable to buy items for money -- Critical! - I was told it might be fixed with the next PATCH! we want to buy things!
2 votes -
Store Bug
I cant bbuy gems in the store. I Also cant change my paying method. Pls help. I also did a new installation. Doesnt work.
1 vote -
store won't let me buy gems
I want to buy the new ixalan alchemy bundle but I need gems to buy it, when i go to buy gems i get the following error
6 votes
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