MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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831 results found
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Bug cartes rares booster
Hier et aujourd'hui j'ai acheté 2 boosters de l'extension "strixhaven" mais impossible de trouver les cartes rares et rares mythiques dans ma collection ou dans mon modificateur de deck
1 vote -
daily offers payed and not received
Approx 10 minuts ago , i have bought with Gold in to the store , Otawara and Eiganjo , the legendary lands;
There's a -50% , 1500gp for card , but i have not in my availability this two cards!.
I have done a Re-Start of my notebook and nothin.1 vote -
code
conseguí un código de sobre promocional en mi tienda local pero cuando fui a redimirlo me dice que el código ya fue utilizado, pero el código lo acabo de sacar del sobre.
3 votes -
神話パックから通常レアワイルドカードが排出される
神話パックを開封したところ通常レアのワイルドカードが排出されました。
この商品の場合は神話レアカードか神話レアのワイルドカードのどちらかのみ排出されるべきではないでしょうか。2 votes -
Gold Wild cards drop from Mythic packs
So I would like you to make it so, GOLD wild cards, can't drop in mythic packs, maybe just have them drop mythic wild cards instead?
13 votes -
Add: Purchase and Code redemption historic feature.
This would be insteresting, so you would know what has been bought in your account and would allow players to know what codes they reedemed, therefore they would know which ones they can still get.
1 vote -
1 vote
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Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?
Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?
1 vote -
Duplicate protection on mythic did not give mythic card
Hi, I just bought a mythic streets of new capenna booster pack and did not receive any mythic card, instead in the top card slot was a rare wildcard? That seems like a raw deal or at least unexpected. I imagine it was ob nixilis as I already had 4 but figured they should give me something else, instead just saw my vault go up like 2% (shouldn't it have been 4%)? Overall, very confusing and disappointing. Vault is ludicrous, you would need 25 mythic duplicates lost to get 1 mythic wildcard?
3 votes -
Mitic pack new capena
I bought a mythic of Mes Capena pack and they gave me neither mythic card nor mythic token. They gave me a rare token, can I get a mythic token as it should be please.
3 votes -
app for IOS asking for update the doesn't exist on app store
Trying to open the game today on Iphone, the game is asking for an update. That update does not apear on the iphone app store. So basicaly its impossible to open the game.
1 vote -
Update not needed but still asking won’t play without
Says open game in store then after it starts loading I get go to AppStore to check for updates and it won’t play without
3 votes -
The client on the iOS is telling me I need to update but when it leads me to the App Store there is no update
The client on the iOS is telling me I need to update but when it leads me to the App Store there is no update
4 votes -
card style
I just bought the "Golden Age: Obscura Bundle" and the only thing I actually received is the card sleeve. None of the card styles are available to use, it prompts to me to buy them again. It also doesn't show that I have purchased the bundle.
I am sure the gems were deducted and the purchase went through, I even got a confirmation screen but the styles are not available to use in the deck editor.
1 vote -
Mastery lvl 11 give me a rare card
I got lvl 11 and recive a rare card :(((
1 vote -
bundle
Bought the Obscura bundle and only had the sleeve and one card style.
Can you fix it plz?Thanks for your concern
(PS: My obscura master reward style is also missing)
2 votes -
Game crash on IOS
The game continue crashing when we open it on IOS, it’s been 4 days now we can’t play…
It’s not possible to delete the app and reinstall 1gb for each match we play24 votes -
Rare Wildcards not being credited.
This is getting silly.
I've had this problem for quite a while. Just today I had 4 rare cards NOT being given to me after earning them during opening packs. 3 of them were from inside the packs themselves, one from the rare wheel in the top right corner. This is not a new problem for me, it's happened many times before, but 4 at once is maddening.
Is there a way to get this fixed up?
Cheers1 vote -
Mythic Bootser Pack not Giving Mythic
I paid for Mythic Booster Pack for Streets of Capenna, and did not reciver any Mythic.
Why is this happing.
29 votes -
Missing promo card at 45/90 Ixalan and Rivals of Ixalan packs bundle
As soon as WotC add the opportunity to buy 45/90 packs bundle for gold, I plan to buy Ixalan and Rivals of Ixalan. But I noticed that unlike all other bundles, this bundle does not have a promo card in 45/ 90 packs bundle. Please, as you will be adding option to buy bundles for gold, also add promo cards for Ixalan block bandles, as in other bundles.
TLDR: Ixalan and Rivals of Ixalan 45/90 packs bundle in store doesnt have promo card like all other 45/90 packs bundle. Please fix.
2 votes
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