MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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69 results found
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Card Style
I did NOT receive my card style purchased in store.
1 vote -
Avatar Discrepancy
Purchased a Hawkeye - Kate Bishop avatar in the shop - but the full splash image in intro / exit screens is not the same as the (much much nicer) player image in game. The image used for the splash is significantly worse - mostly due to the huge smile. Please remove the smile and replace this image as it is false advertising (and no one will prefer it as is).
1 vote -
Magasin offres du jour
J'ai acheté 2 cartes dans les offres du jour, elle n'apparaissent pas dans ma collection.
Vertus de loyauté et Delney, vigie débrouillarde.
Y a t'il un recours possible ?1 vote -
store error
when i go to purchase gems it says in app purchases are not available and store error
1 vote -
1 vote
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Daily Deals misinformation.
It's 2026, July 23. Daily deals, single card offer; Liliana, Dreadhorde General is showing "Collected:0" when I have 4 collected.
I have the tempting option to buy this card for the one-time, bargain price of 800 gems or 5280 gold, over 4-5x the price of a booster, and NOT add it to my collection.
If someone actually clicks this, believing they 0 as displayed, forgetting that they have a set of 4 already, they have no way of proving that fact after the purchase, and they themselves can't be sure how much they really had before buying, as they'll still…1 vote -
Warleader's Call not discounted in Quintorius brawl store deck
Warleader's Call and Rip Apart and others are not counting toward the discount of Quintorius's brawl deck in the store even though I definitely have them in my collection.
1 vote -
Alt arts for cards with only full art please
Hi,
could you please add normal, as in like old school magic cards with a frame, looking alternative arts for cards like Yuffie/Yuriko or Cloud/Najeela? Just add the original card art as an alt art, and I'm sure there's plenty of people that would buy that.
It just makes decks look so messy, and it's hard to want to craft and play these cards.1 vote -
Bought a mythic pack, only got a rare wildcard
I bought a mythic pack of Marvel and I only got a rare wildcard (see screenshot). I’m 100% sure it was a mythic pack because I had exactly 3300 gems, bought two packs, and as you can see in the screenshot below I have 2780 gems (I.e. I spent 520 gems).
1 vote -
Multiple Japanese texts for the The Hobbit pre-order products are wrong
The Bundles category in the Store page now shows three pre-order products for the The Hobbit set. Their Japanese texts show something unrelated to the set, however. The three texts are as follows (the parenthesized texts are comment for those who don't understand Japanese):
Pack Bundle: １枚《トニー・スターク》カード・スタイル購入時に (This is grammatically broken, but sounds like saying "when you purchase a single copy of the card style for Tony Stark"))
Pass Bundle: 「アイアンマン」スリーブと相棒：アイアンマンのブリーフケースを受け取ります。 (Iron Man sleeve and a companion: receiving a briefcase of Iron Man)
Play Bundle: © MARVEL (I guess this doesn't need any comment.)1 vote -
Bought the Daily Deal Lands but only two of them are working
I bought all five of them, Plains, Island, Swamp, Forest and Mountain., only Plains and Island are showing the new cosmetic, the other three just shows me random normal bordered basic lands as "new".
1 vote -
Puschase fail
Hi. I bought Lathril, Blade Of Elves from sale tab but its not shown as I get it. My gold shown spent so i am sure i bought her. İ was building deck with it then i closed the client than boom she is home.
1 vote -
marvel shield
So i bought the one time bundle from Marvel that was worth 10,000 gold coins. It gave you 10 packs, Captain America picture and the Shield as a companion. Well all my friends got the shield, but I didn't for some reason. It's still locked even though I bought the bundle. I don't know if it's a bug or what but I would like my shield please.
1 vote -
Yawgmoth avatar
Since we finally have Yawgmoth, Thran Physician card with his portrait - why don't WotC make an avatar (strictly sold through in-game store) of him?
1 vote -
Rare pulls
I have purchased three mythic packs for Lord of the rings and all three rares hae been watcher in the water, Three in row. What are the odds of that? This is very concerning and I can't justify spending my hard earned money on this.
1 vote -
steam backup
Steam backup doesn't work properly. Everytime I install an updated backup it still downloads 1,4 GB and it always starts fullscreen preventing me to do anything else thogh I always had the game in windows mode. Fix it.
1 vote -
Paypal or Creditcard Payment bugged
The payment is completly bugged for me. I cant pay via Paypal, because im stuck in "human verification" and it sends me in a loop. If i try paying via credit card it tells me there is a error.
I searched for fixes via internet and im not the only one with this problem. it is there for over 3 years and still not fixed. it´t like you dont want my money1 vote -
Overlord of the boilerbilges not in collection
Bought the Overlord of the boilerbilges with the ingame coins and it never gave me the card, cant find it anywhere in my collection
1 vote -
Store items bought dont show up.
Again buy store packs on dail deals. They dont show up. Oh annnd again i got ghost packs for season rewards.10 ghost packs this season. Last month was 4 ghost packs.
1 vote -
Bring Back Full Art Lands As Daily Deals More Often
I'm still waiting around to spend my gold when the lands I want are offered again. Who knows when that will be in the next year? The daily deals section of the game should be twice as large. Half for discounted items, and the additional half for items that aren't usually available on regular days. Wouldn't make rare items any less rare because you still gotta spend 20-25k gold for a land set.
1 vote
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