MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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167 results found
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Can't make purchase, store hangs on "Waiting for the server"
Running MTGA on Mac OS 15.6, it's impossible to purchase the Planeswalker Bundle. When I confirm the purchase, the application hangs indefinitely on the "Waiting for the server..." modal.
Restarting the app, repairing game files, logging out and back in, and reinstalling Arena did not fix this issue.
2 votes -
Can't buy gems.
I cant finish to purchase gems with paypal.
i enter my email, then my password, and get a blank screen in the payment interface. see the screenshot2 votes -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…2 votes -
Gold Pack Progression dont work.
I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
What is wrong i dot know.2 votes -
store
Every day I go to the store and attempt to buy gems, in vain. Please fix the bug that now prevents me from purchasing anything in the store (since shortly after release of Avatar--I was able to buy the bundles, but nothing since) on Macbook Air 2025 Tahoe 26.1. This is true whether I load game from Epic games or from Steam (though the behavior is different from the two launch platforms).
2 votes -
Unable to purchase anything with money
Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?
2 votes -
Store non-functional on Mac
Quite a few people have posted about being unable to purchase anything in the store using actual money (as opposed to gems or gold). Still, nothing seems to be happenig on this front, and it's not even in the "Known Issues" list. Really, people, do you not want this program to be monetized at all?
Since my purchase the items related to release of TLA, i have not been able to buy anything with cash. I was not able to purchase gems so I could play TLA sealed. I am on a Mac Book Air OS version Tahoe 26.1, the…
2 votes -
Can't buy from the store after MacOS Tahoe
I can't buy gems at the store. The programs gets frozen on the "Waiting for the Server..." and it has to be be quit. I have done a fresh install, and I have repaired the files to no avail. See images and Log file. BTW, this started after I "upgraded" to MacOS Tahoe.
2 votes -
Store Not Working On mac
Title seems self explanatory.
I play on a 2025 MacBook Air running Sequoia 15.6.1, it runs the game without issue and I've been able to use the Arena shop in the past. Wanted to pick up some wild cards to craft Badgermole Cub and hop on the mono-green bandwagon but attempting to use the shop just leads to a forever state of "Waiting for Server."
I have restarted the game, launcher, computer, and uninstalled/reinstalled. I no longer have any interest in spending the money but the issue persists and was annoying to deal with.
2 votes -
Woc...Woc...
Avec un peu de recul, on ne peut que constater que ce jeux et sa communauté sont le parfait tableau de ce que l'humanité a et fait de plus médiocre, non?
Dressons un tableau de la situation, si vous le voulez bien, qu'avons nous en face de nos écrans?
- Une entreprise qui a commercialisé un jeux de carte il y a cela plus de 30 ans et comme toute entreprise américaine qui se respecte, a une notion simpliste de l'économie par son interprétation capitaliste, dés le début de la commercialisation de ce jeux de carte, cette entreprise a misé sur…
1 vote -
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
I just opened a mythic pack of secrets of strixhaven and all I got was a rare wildcard
1 vote -
draft pack bugged
When I tried to claim the packs from the store that I won in the draft, it threw a connection error and they disappeared. I don't know if I got the cards because none appear as new when creating/editing a deck.
1 vote -
Merci WoC et HASBRO
Merci car grâce à vous j'enrichie Blizzard et Steam, vous truquez tellement ce jeux pour faire gagner les pauvres décérébrés qui vous donne de l'argent parce qu'ils ne savent pas construire un deck et qu'ils ne savent pas jouer que je joue depuis plus de 4 ans sans vous avoir donner le moindre dollar et que j'ai bien l'intention de continuer à jouer gratuitement, juste pour faire chier les débiles de payeurs en jouant des decks cancer.
Le jeux de carte MAGIC est devenue à l'image de sa comunauté, un ramassi de carte débils et inintéressantes.
1 vote -
Merci WoC et HASBRO
Merci car grâce à vous j'enrichie Blizzard et Steam, vous truquez tellement ce jeux pour faire gagner les pauvres décérébrés qui vous donne de l'argent parce qu'ils ne savent pas construire un deck et qu'ils ne savent pas jouer que je joue depuis plus de 4 ans sans vous avoir donner le moindre dollar et que j'ai bien l'intention de continuer à jouer gratuitement, juste pour faire chier les débiles de payeurs en jouant des decks cancer.
Le jeux de carte MAGIC est devenue à l'image de sa comunauté, un ramassi de carte débils et inintéressantes.
1 vote -
Store error
I can't access the store, and my pets and avatars have disappeared.
I play on an Android mobile (Redmi Note 13).1 vote -
minhas cartas ganhas estao como primeira mesmo nao sendo a primeira ganha
When receiving a card it appears as the first one even though it is not the first one I am opening... there are cards that I have 4 copies of, yet it appears as the first obtained... I have the feeling of losing different cards and even possibly losing the duplicate protection gems.
ao receber uma carta ela aparece como primeira mesmo nao sendo a primeira que estou abrindo..... tem cartas que tenho 4 copias porem ela aparece como primeira obtida .... tenho a sensação de estar perdendo cartas diferentes e ou ate mesmo esta perdendo as gemas de protecao…
1 vote -
Problems with the store
I tried to purchase a pack with the money of the game...the first time the store wasn't available, so I tried to restorethe data of the game (in options). I entered the game again and I could go in the store but not purchase anything. It says "error of the intern store"
1 vote -
Marsh Flats old border style can't be purchased
This land style can't be purchased for some reason. All the other fetchland styles are available, so this one being the only one locked out seems like a bug.
1 vote -
Duplicate purchase gems
Unable to purchase gems-
Says that I have a duplicate stpre ticket or that I already own this item when i do not
1 vote -
Aux payeurs..
qui engraissent cette entreprise, faut savoir quelque chose:
Vous ne savez pas jouer, vous payez pour que le jeux vous fasse gagner, ça se voit à votre tirage de cartes, quand vous sortez 2 fois la même carte au 3éme tour, ce n'est pas de la chance, c'est de la manipulation de pioche.
Quand vous gagnez trop facilement contre un adversaire parce que votre deck est en totale adéquation pour battre le deck de votre adversaire, c'est simplement parce que la matchmaking est truqué.
Apprenez que si vous vous plaignez d'un petit détail ou du moindre petit dysfonctionnement lors d'une…
1 vote
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