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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3383 results found

  1. Animations for Arena

    Hello,

    this is not a complaint but more so expressing my disappointment as a fan. is it really that costly for Hasbro to introduce a mechanic for mobile users to turn off their animations? it is so hard to get excited for new sets where there's no animations to look forward to. i know you guys want to keep the game simple (paper-like) but have to thought about the marketing aspect of things with legendary characters from MTG having animations? why not put together a campaign to fund your engineering team to implement a turn off animations button for mobile…

    2 votes

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  2. Reconfigure bug

    When you reconfigure (to unequip) the creature is still hidden behind another card. Also when a creature is reconfigured to another and the creature its attached to dies the reconfigure card goes way off to the side to look like an artifact and not a creature. I just lost a match in a sealed event to the first mentioned bug.

    15 votes

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  3. Card could not be played

    I had plenty of mana but I had a card I drew that I could not play no matter what I tried with it, which then made me lose a ranked game. This is unacceptable. It was not banned or they played a card saying I could not play it. I played two other copies prior in the game with no issues but then this one drawn later I could not.

    1 vote

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  4. Black screen after update

    Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
    I'm running the game on Windows 7. Worked perfectly just before the update.

    30 votes

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  5. Server issues

    Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.

    9 votes

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  6. Amend Davriel, Soul Broker

    Please consider banning Davriel, Soul Broker in Historic Brawl, or amending the third ability (-3: Target Creature an opponent controls perpetually gets -3/-3).
    When used in Historic Brawl, it is a feel bad situation when this ability has targeting your commander you can never cast your commander again. Some ideas to keep the card usable:
    - If the ability is unable to target commanders,
    - Perpetual abilities get wiped in the command zone, or there is an option to wipe perpetual abilities when they go to the command zone.

    Thanks.

    2 votes

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  7. 1 vote

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  8. Ban Acererak

    This Acererak combo needs to go. I absolutely hate playing against these decks and EVERYONE seems to be playing it. It makes the game take 4 to 5 times longer than it should. No fun. Please ban.

    4 votes

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  9. Quests and daily wins progress not recorded

    Daily quests and wins are not being recorded properly, I had to win more than the 15 weekly wins in order to get the XP, the same for the kill X of your opponent creatures, for example I was at 12 and killed 1. after the game still the same numbers were displayed.

    1 vote

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  10. Infinite mana and damage combo Alchemy

    In my opinion, Alchemy should be the right place to fix some errors and ill mechanics Magic has always had. One of them are the infinite mana/life/damage combos of cards.
    When Riveteers Boss give any card permanent "when played put a treasure token" ability, it's quite clear where any game is going. Grinning Ignus doesn't even need extra card to "pay R and return this to your hand". If you add Witty Roastmaster to this combo, welcome infinitely annoying mana and damages combo. Instant win and an instant lose for Magic Alchemy gameplay.

    7 votes

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  11. On January 7th, 2023 at around 8:50 p.m., decathlon 5, after confirming the draft, the connection to the server was interrupted, so I couldn

    On January 7th, 2023 at around 8:50 p.m., decathlon 5, after confirming the draft, the connection to the server was interrupted, so I couldn’t make my picks.

    1 vote

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  12. Please keep Alchemy out of Arena Cube.

    Please stop putting Alchemy cards in Arena cube. You know a lot of people absolutely hate Alchemy and want nothing to do with it. That will never stop. You're poisoning every part of your IP with this toxic disaster, and I'm turned off enough by the density of Alchemy cards that I'm done with Chromatic Cube.

    2 votes

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  13. Alchemy issue

    2 suggestions for Alchemy issue :

    Standard, Historic, Alchemy (standard/historic) in a separate mode.

    Or

    Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy

    25 votes

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  14. Cards Art resolution on ipad needs to increase

    I play mostly on my ipad pro and the resolution of art of the cards is really low, I buy cosmetics and love the aesthetics of the game especially the cards and having low resolution and blurry art is a bit frustrating especially when you spend money on cosmetics etc which is my case. Make the resolution at least ewual to the PC experience, thanks.

    67 votes

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  15. Power and toughness blue numbers in blue card

    card power and toughness in cards that have its original ower and toughness changed turns to blue numbers in blue cards very difficult to read can not see if card is a 2/3 or a2/5.

    7 votes

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  16. Alchemy what garbage.

    FIX the shuffler.

    Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)

    Get rid of those bs Arena cards.

    Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.

    The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."

    21 votes

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  17. Garna, Bloodfist of Keld triggering creatures that die on endstep. Requesting entry refund

    Garna, Bloodfist of Keld triggered 1 damage on me when a 2/1 trample elemental was sacc'd on end step. The rules of the card state that the creature must die while attacking. Either the rules text is wrong causing players to calculate damage incorrectly or the game is enforcing the rules are wrong.

    Requesting a refund for my draft.

    1 vote

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  18. vote feature

    Should be able to hover over cards and give them feedback. Eg Strict Proctor,

    not a fun card. Let me thumbs down it to infinity so I feel like im not shouting into a void of "customer support"

    1 vote

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  19. 1 vote

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  20. light up the night

    1. start main 1 with wind-scarred crag in play untapped (RW dual) and light up the night in hand
    2. play another wind-scarred crag
    3. turn auto-passed because it didn't recognize me having any valid plays to make, when LUTN X=0 is an allowable action, especially with two 2/1 creatures on my opponent's side of the table.

    intended to use LUTN X=0 after playing my land for turn to kill opponent's X/1 creature, never got the opportunity.

    12 votes

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