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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24356 results found

  1. why we still have brawl in arena ??

    If this is still staying only 1v1 game mode why keep brawl as play mode when its meant to be EDH butt in standart. What is the reason if not makei so that it's as commander to be multiplayer game .

    Is there coming any changes to arena so that we have multi player mode ?
    is there any one reading these ?
    what the point to ask anything when no one is answering ?
    WHO THE **** THOUGHT THAT BRAWL IS 1V1 MODE????

    1 vote

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  2. Stuck in Treasure Singleton duel

    Game was stuck while I trying to exile an opponent's enchantment. I saw my time-fuse burnt out first, then opponent's. I can do nothing afterward, even leaving the match.

    1 vote

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  3. プレイ戦でランク降下

    通常のプレイ戦でランク変動が発生
    通常のプレイ戦で勝利後にランクが下がる事象が発生
    実際に下がったかどうかは確認していなかったため不明

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Gems instead of rares

    I have been opening throne of eldraine packs and receiving only 20 gems instead of rare cards but my throne of eldraine collection is far from being complete.

    30 votes

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  5. Lithoform Engine copied Saga without lore counters

    I copied the Permanent: Kiora Bests the Sea God while playing with the Lithoform Engine and there was correctly created a token of it like expected but none of them entered with a lore counter on it. Next turn in my draw step both got their first counter. Should be the second already.
    (Windows system)

    1 vote

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  6. Clicked on opponent's gravyard

    I was in the middle of a match when I clicked on the opponent's graveyard. The cards came up in screen and started flashing and I couldn't close the action. I couldn't select cards or play anything and the game was making take my timer.

    1 vote

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  7. Client Crashed during draft match

    Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!

    8 votes

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    3 comments  ·  Events  ·  Admin →
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  8. The whole ranking is buggy

    Hey,
    if I loose a game in ranking mode, levels are decreased. If I win a game in ranking mode, I don't get levels. So, this is a one way ticket to the bottom! I get infuriated playing MtGA these days, and believe it or not... I use this +3/+2 on you guys if the question comes up!

    Please see attached the Log-File!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. PRotection from odd took damage from an odd casting cost source

    I played a creature that you choose even or odd and that creature gains protection from the chosen type. I chose Odd. The opponent then attacked I blocked a creature that had 1 as it's casting cost. 1 is odd. That creature had deathtouch. Protection from means sources of protection from cannot be targeted by, cannot be blocked by nor deal damage. Deathtouch states when the source deals damage. Since no damage was dealt deathtouch does nothing. However the protection from odd creature still died.

    This was on PC.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. Can't Gain Rank in Traditional

    This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.

    I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. we are exploited by wizard/assbro

    why not make quick draft of new series available from start of release and available longer?

    or why mtga doesnt ask for a monthly fee instead of making us pay 15$ a game you can loose in less than 10 minutes because of stupid shuffling algorithm?

    why asking the question? you could ask... because me know the awnser!!! Hasbro... DOUBLE THEYRE MONEY!!!

    you should be ashamed that you're using loyal costumers like milking cows!!! No discisions are made in regards of the users, just money money money... business is business, regardless how people feel and regardless if you'se using kids…

    1 vote

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  12. Smartphone goes to standby

    The screen keeps getting dark and then the smartphone goes into standby. In most apps you can see that it is possible to prevent the standby mode. Magic Arena App should basically do that. This also happens, for example, when I'm in a loading screen or when the app is looking for an opponent for me. A game on the smartphone should always ensure that the display remains switched on.

    1 vote

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  13. Frequent hangs during matches (CV: 1.1200.4.3152.817437)

    The MtGA client hangs frequently during matches in the listed Client Version. These hangs do not appear to have a consistent trigger but do follow a common pattern. Closing / opening the client resolves the issue but it then returns within the same match, minutes or even seconds after the match is reloaded. A match may experience a few hangs or, in one case, more than a dozen, effectively making the client too unreliable for use.

    These hangs often follow the pattern:
    - UI animations stop (mouse interaction ceases)
    - short delay (seconds)
    - animations briefly continue (appears to be…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. traduction "stop after damage"

    En français cela se traduit par arrêt après les blessures. Or c'est traduit par "avant"(before). La confusion est plutôt gênante !

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  15. Narfi, Betrayer King

    I used Narfi, Betrayer King in a draft and was disadvantaged because the text and effect were different.
    Please fix it.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  16. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Issue in your event - Wrong translate in portuguese

    The card Priest of haunted edge are the wrong translatw for portuguese, plz fix it, this error cost me a draft match, a request a refund plz, thanks.

    My oponnent have two this in field, he used one in my goldenmaw champion, and because the translantion is wrong, i let the ability resolve, whith a bounce in hand, and my creature died, this cost me this game.

    Ps.: The event is premier draft kaldheim.

    1 vote

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  18. Sarcedote da fronteira Assombrada - Draft

    A carta Sacerdote da fronteira assombrada está com o texto em português errado, ela diz que dá x/x para a criatura alvo igual ao número de terrenos de neve, quando na realidade ela dá -x/-x, me custou uma partida no draft premium Kaldheim, exijo reembolso.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. 星界の瞥見

    「3枚の内、1枚を手札に加えて残り2枚を「望む順番で置く」」
    というテキストだが、
    戻す順番を選ぶ画面が出ない。

    無作為にライブラリーの下に置かれているのではないか?

    スタンダードではほぼ誤差の範疇だが、今後のためにも修正をお願いいたします。

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. Zoom on CardView

    When I play there are two features that I miss:

    1 - Horizontal view on sealed deck building to help with mana curve smoothing

    2 - Zoom on text when on cardview. Some cards have a lot of text so the letters are very small. An adicional zoom feature on the card should be available with two fingers touch

    1 vote

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