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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24367 results found

  1. Unable tap vehicle

    My opponent crewed his Luxurious Locomotive with all his creatures and I was unable to tap it with my Sterling Keykeeper before attacks, although it specifies that it can only not tap mounts (vehicles should be fine).

    The game turned from maybe winnable to unwinnable,

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. lotus ring

    Lotus was already equipped to a creature. I selected it to equip to another creature. Auto tapper highlighted three lands for mana, i proceeded to move the equipment and the creature that was previously equipped got sacrificed in addition to the lands being tapped for mana to activate the equip ability.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. When I use a card at the start of the game, clicking it will give me an error and there will be noise.

    When I use a card at the start of the game, clicking it will give me an error and there will be noise.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Turn skipped as though I had no mana because of having only pain lands untapped

    April, 17, 2024

    I was playing green and and white enchantments. I had a jukai naturalist on the field and an untapped brushland with ossification in my hand with a cost of one white mana. For two turns straight after using my regular mana my turn was skipped as if I had no possible plays left causing me to lose the game.

    The opponent information likely has no impact on the bug, but they were playing a chunkier green and white enchantment deck with a generous visitor on the field, an ossification sealing my generous visitor, and a seal of…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Rush of the dread bug

    Playing on Android my opponent play Rush of the Dread selecting the option to take half of my life. I was on 17 life. I expected to lose 9 life. Instead I lost 18 life an lost the game. I can't post logs it seems from mobile. The game was played just before this post.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Cards visible/unvisible bug

    Hello,

    when I searching in my Cardstock after Dragons, then all are displayed. So the uncommon dragons from outlaw.

    But, if I search with tag of the last three sets (list in choice option) and search with this setup, then I get nothing hit. Nothing means have and have not, not a hit of dragon, nothing.

    Can they add a refresh button, to new reading the datas of library (own library). It's would help and the asking of team would not be necessary.

    Thanks and Greetings!

    1 vote

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  7. [Android] Message emotes cropped in match

    Description: New message emotes for Outlaws of Thunder Junction (Ex. Howdy) appear cropped out of the game screen during a match.

    Steps:
    1. Equip new message emotes in Profile
    2. Enter a Bot Match
    3. Open emotes and scroll to new message emotes
    4. Send one of the new message emotes

    Expected result: Message emotes should appear inside the emote grid

    Actual result: Message emotes are cropped out of the game viewport.

    No workaround found.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Bug Gisa x Lazav

    I tried building a deck with Gisa and Lazav and noticed that Lazav isn't getting the +1/+1 from Gisa even though he is a shapeshifter.
    Is that a bug?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. ログイン出来ない

    数時間前までは普通にプレイできていたが、その後ログイン使用としてたら、PC版でも、アンドロイド版でもタイムアウトと表示されてログイン出来ない。
    一度ログアウトして、再ログインしても依然としてログイン出来ない

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. alternate art card issue

    I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.

    1 vote

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  11. MTGA stuck during a cast

    playing a ladder game and got robbed. Input an action and the game just stalls, thinking I still have prio when I shouldn't.

    Tried to cast Play With Fire for lethal and got stuck. awarded a loss.

    1 vote

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  12. データ更新エラー

    アップデート後データ更新エラーと出て起動できない

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. sealed

    i was palying sealed my 4 game of (OJT) and my oponent attack me with gitrog deside to block because he saddled a creature with it i block it with 2 creature 4/4 and when that make the dmg the gitrog donta make me any point of dmg and iqual resolve its ability like doesnt matter and make me lost the game 1-2

    1 vote

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  14. alternate art card issue

    I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.

    1 vote

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  15. vault plunderer portuguese mistranslation

    in the poortuguese translation vault plunderer says "target player discards a card" instead of draw

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  16. alternate art card issue

    I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.

    1 vote

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  17. Can't progress in "Sparky's Challenge"

    New player here. Every time I beat Sparky in "Sparky's Challenge", I don't make any progress in this quest - I don't get any rewards and I'm still stuck on "0/1 Win". I've used two different decks and beaten her four times now. If this is user error on my part, please tell me how to progress in this quest - thanks!

    1 vote

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  18. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. change payment information does not load (PC)

    Difficulty opening change my payment information page within MTGA store.
    Stuck on buffering screen. Have restarted the app several time but no help.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Defabricate still doesn't trigger Baral, Chief of Compliance

    Defabricate has, for months, not caused Baral, Chief of Compliance to trigger when countering a spell. This still doesn't work.

    1 vote

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