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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast
'Absolutely awful shuffler' has been merged into this idea



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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24734 results found

  1. Friend Match and Direct Match are doesnt work after update

    Friend Match and Direct Match are doesnt work after update

    1,072 votes

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    232 comments  ·  Gameplay  ·  Admin →
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  2. Sparky homepage

    After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.

    523 votes

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    184 comments  ·  User Interface  ·  Admin →
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  3. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    860 votes

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    296 comments  ·  Product Suggestion  ·  Admin →
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  4. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    …

    551 votes

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    197 comments  ·  Gameplay  ·  Admin →
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  5. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    115 votes

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    32 comments  ·  Gameplay  ·  Admin →
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  6. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    200 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  7. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    183 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  8. Error Updating Data PC and Mobile

    After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.

    …

    97 votes

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    53 comments  ·  User Interface  ·  Admin →
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  9. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    231 votes

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    45 comments  ·  User Interface  ·  Admin →
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  10. Jump in Quest Bugged

    138 votes

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    44 comments  ·  User Interface  ·  Admin →
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  11. Calamity, Galloping Inferno saddle triggers

    I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.

    See portions of the log around 4:46:17 PM (gameStateId 346-359):

    [137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage
{
  "requestId": 197,
  "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage",
  "timestamp": "638488971777989364",
  "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",

    The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.

    Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).

    …

    74 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  12. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    162 votes

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    31 comments  ·  Product Suggestion  ·  Admin →
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  13. ナンバリングの相手にたいしてもハンデがあり過ぎ

    ハンデをやりすぎ。

    2 votes

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    109 comments  ·  Gameplay  ·  Admin →
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  14. win registered as loss

    In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft

    235 votes

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    62 comments  ·  Events  ·  Admin →
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  15. Cannot submit deck, trouble connecting in direct matches

    Not able to connect in direct matches, notification saying cannot submit deck than kicked off.

    152 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  16. sideboard

    Sideboard won't list all the cards in the sideboard

    58 votes

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    7 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Waiting For Opponent

    Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.

    55 votes

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    9 comments  ·  User Interface  ·  Admin →
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  18. Best of Three Sideboard View Battlefield Bug

    After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.

    Now the only thing you see is a black screen. This is on a Windows 11 PC.

    73 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  19. Stuck waiting for opponent

    Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".

    68 votes

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    17 comments  ·  User Interface  ·  Admin →
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  20. MTGA Crashes When Casting Koma

    Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!

    56 votes

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    29 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues