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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3931 results found

  1. デイリークエストが一切出現しません。

    MTGアリーナをインストール後、カラー・チャレンジやスパーク・ランクなどをクリアしてからも、一度もデイリークエストが出現していません。
    500Gか750Gが貰えるデイリークエストが一日一度定められた時間に一つ出現し、最大三つまで貯まる……という話ですが、時間になっても一切出現しない日が延々と続いているのです。
    その為、デイリークエストに挑戦して上記のゴールドを貰う機会をゲーム開始からずっと失っており、このままでは他のプレイヤーよりもゲーム内資産を増やすスピードが劣っていく一方です。
    恐れ入りますが、調査及び対応をお願いいたします。

    1 vote

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  2. Got discconected during a powered cube draft, without the game informing me When I understood what happend, the game was already lost

    I got discconected during a powered cube draft, without the game informing me (cards could still be moved, timer was still running, etc.) When I understood what happend, the game was already lost. In Addition tp potentially losing Gems(It was the last game in BO3, after having won against the first two opponentrs - in this last game, the scorewas 1:1 when I was discconected). It is just really frustrating, being in the last game, which decides wehther I "trophy!"or not, to loose not to my own misplays, but to a connectivity problem. According to our system, our internet connecttion…

    1 vote

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  3. crashing

    Quick draft Turtles crash.

    I have played in 3 quick draft events for TMNT. and each time I've had my win streak ruined (typically when im 5/7 wins in with no losses) by the game crashing during a match and not allowing me to make any plays. Its as if my screen is frozen, however the game is continuing on and runs out of time causing me to lose the match.

    I've had my potential to win events crushed and I feel extremely cheated by these bugs and its happened EVERY time. What's going on?

    1 vote

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  4. double planeswalker

    I just played a game and my opponent played two Kaya planeswalkers that were identical. There was no status effect permitting the second to be in play, therefore it violated the Legends rule. The second Kaya was casted card and not a token. This obviously resulted in a significant power swing in favor of my opponent

    1 vote

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  5. This game is a dumpster fire.

    There isn't a single format that isn't infested with netdeckers that couldn't build a deck of their own if their life depended on it. The shuffler is a joke. 26 lands in most of my decks and I'm lucky to get 2 in my opening hand. Then there's the customer service reps. Holy **** what a group of inept and useless people. You tell them a function is more broken than usual and they'll blame your equipment for it. I know for a fact that my PC is better than anything they have at WOTC, but yeah, my PC is…

    1 vote

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  6. Scrolling issue on Mac

    On Mac, the store page doesn't allow correct scrolling. The slightest motion on the trackpad gives the bar an epileptic seizure and sends you either at the beginning or at the end

    1 vote

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  7. 選択肢が消えた

    忍耐の記念碑の誘発時に戦場を確認し選択画面に戻ったら選択肢が非表示になり何もできなくなった

    1 vote

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  8. Game actions timing out

    Game actions timing out.

    In limited events, actions can't be completed without timing out. It doesn't appear to be a server error as there is no glitching etc with the game graphics. Sometimes the actions resolves at the end of the time out rope, sometimes the action gets skipped. It causes game losses and hesitancy to spend gems when you know you are going to lose to a technical issue. It appears identical to many posts here already eg:

    Launch MTG Arena and log in
    Enter any match (tested with multiple new matches)
    Attempt any game action

    Platform: PC

    Actual…

    1 vote

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  9. Bounce Effects Cause the Game to Freeze

    The game freezes whenever I bounce a creature to its owner's hand. I am playing Arena on Android. It has frozen each and every time I cast Pest Theft or attempted to use the Ninjutsu ability.

    1 vote

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  10. Mindslayer should not be in arena

    Mindslayer is a card where shouldn't be in arena due to there's only 1vs1 since you can control opponent permanently with earthbend , it's make no fun anymore

    1 vote

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  11. Not getting quest credit or rewards

    Matchmaking took a long time and showed some odd poems from the Listener. Then I played 3 matches, but only got Quest rewards for one of them. Black/blue spells didn't increment, and I didn't get gold/xp for wins.

    2 votes

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  12. Brigid, Doun's Mind

    I had in play the “Brigid, Doun's Mind” (transformed version of Brigid), when my turn started the trigger of main phase started immediate and did not gave me time to use its ability to generate mana, and that cost me that game.The main function of the creature is to generate mana and use it to pay the transform aswell, not having an automatic stop is a bad coding of the card.

    2 votes

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  13. just straight up got killed by autotapper

    as title. I let the autotapper cast vibrance for me. my lands in play are: steam vents, starting town x2, secluded courtyard and cavern of souls(both naming elemental), breeding pool x2, island. instead of tapping in a sane way, autotapper tapped starting town for a colored mana pip while I was at 1 life and just killed me instead. my best guess is it wanted to keep UU up for deceit in hand, but uh, it should probably not tap to lose you the game.

    2 votes

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  14. Mobile crashing

    Mobile game crashed mid matches. Wouldn't allow me to select blockers. Losing my draft that I had to pay my gems in is not okay if it isn't my fault.

    2 votes

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  15. Bug/ user interface completely unusable on mtga mobile

    Started a premier lorwyn draft on mobile. Background was everything on the homepage piled into the centre which made it difficult to see what I was drafting, persisted even after restart. During gameplay same issue with everything piled into the centre of screen. Game unplayable.

    2 votes

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  16. mtg arena mobile not working after update

    mtg arena on mobile is dropping frames in various menus and then locking up when matches are found. started today after the most recent update. cant get into matches or view decks/packs.

    2 votes

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  17. Thunder Bond Vanguard

    This was lame I lost because it created two tokens out of nothing and there wasn't supposed to make any tokens I'm sending you the picture because even if he use the mob boss goblin they don't have a haste and the thing was attacking and haste and thunder Bond vanguard doesn't give you haste and create more creatures and it says that it created a where but they don't have the card that mobilizes none of their cards mobilize so how did it mobilize with two more make me lose I'm sending you the picture if this is a…

    2 votes

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  18. Main Menu Triggers "You're well on your way to becoming a great Planeswalker" dialog every time regardless of platform

    Each time I am brought to the main menu, it gives me that dialog that includes "You're well on your way to becoming a great Planeswalker". This occurs on Windows and on my Android phone. It is very annoying.

    2 votes

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  19. Behold not able to target Changlings

    When trying to target a Firdoch Core when it was a creature, I was not able to behold a goblin

    2 votes

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  20. Behold doesn't target changlings

    When targeting the Firdoch Core as a creature I was not able to cast a creature for the behold cost.

    2 votes

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MTG Arena Bugs & Product Suggestions

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