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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4064 results found

  1. Attack damage takes a long time to animate with protection and 10+ creatures

    When I block an indestructible creature with 10+ creatures with protection, the animation is very slow. It took a long time for them all to be done and end the turn. Normally, when many creatures are damaged, the animation is much faster.

    2 votes

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  2. Game fails to Start up after latest game update.

    Game fails to Start up after latest game update.

    For several days now after the latest game update I have been unable to play the game. Once I turn the game on it just gets stuck in a verification loop that never ends. It starts by verifying the game assets then comes up with “Asset Error Detected Arena will relaunch to verify asset contents." Click “OK” and after a few seconds it will just say the same thing over and over again.

    With that not working I then tried Verifying the integrity of the game files through Steam. It came…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. marsh flats

    Marsh Flats card style with retro frame is not available for purchase, making it an exception among other fetches. (See screenshot.) This is exceptionally (heh) annoying.

    4 votes

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  4. Mutavault no mana

    1. Animated Mutavault not product mana
    2. Platform: Mac
    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Regional card sleeves not displaying in matches

    As the title suggests, regional card sleeves have been disabled or are bugged in matchmaking

    When selecting Japan or Germany flags as my card sleeves in Brawl matches the regular card background is displayed instead.
    Other card sleeves work fine

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. companion covering cards

    Some of the companions can cover attacking cards if the game state is wide enough. This causes enough confusing to cause miss plays.

    1.   Give us the steps to reproduce the bug
      

      Have a wide game state with the horse companion and have everyone attack. From the defender side card on the side will be hidden.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      Card attacking being hidden

    4.   Enter the expected results of the feature
      

      Cards attacking be displayed so they can be blocked

    5.   Add any relevant screenshots/videos
      
    6.   If you found
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Cosmetics selection menu reappears after seasonal reward menu

    I'm using Steam on my PC.

    To reproduce the bug :
    1.Go to profile page
    2. Click on any of the cosmetics selection menu on the bottom rigth (Titles, Emotes, Card Sleeves, Compagnons, Avatars)
    3. Go back to the profile page using the arrow
    4. Check on the seasonal reward for constructed or for Limited or your set completion using the menus on the left
    5. Go back to the profile page using the arrow

    Expected outcome : we are brougth back to the profile page
    Experienced outcome : we are brought back to the last visited cosmetic menu

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Bug Draft

    Good morning, during a Premier Draft the game stopped working and closed. Afterwards I was no longer able to enter the game. As a result, I lost the match. I kindly request a refund of 1500 gems. Thank you and have a good day.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Avatar selection appears after season reward details

    I'm using steam to run MTGA on PC.
    Steps to reproduce the bug :
    1. Go to profile
    2. Open the avatar selection
    3. Come back to profile using the arrow
    4. Click on the season reward details
    5. Come back to the profile using the arrow
    Expected result :
    We are brought back to the profile page.
    Experienced result :
    We are brought back to the avartar selection page.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Tmnt draft

    While playing a match in the pick 2 tmnt draft, the card tenderize would not allow me to pick the escaped zoo animals as a target even though it was highlighted as selectable. It have +1+1 counter on it an I had enough management to pay. Then the card stayed locked in the right and corner and I was not able to select it for about ,2 turns but by then it was too late, ally timeouts were used. Happened in Android device. Had 2 wins, was trying to complete for the 3rd and 4th.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Tired of Historic Brawl matchmaking

    Dear WOTC,

    I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. OS COMUNICADOS SEMANAIS DO ARENA

    NÃO EXISTE COMUNICADOS EM PORTUGUES, QUANDO EU CLICO SEMPRE ME LEVAM PARA O SITE AONDE SÓ EXISTEM OS COMUNICADOS EM INGLES, É MELHOR EU PARAR DE RECEBER ESSES COMUNICADOS EU NAO VOU QUERO RECEBER UM COMUNICADO QUE NAO ESTÁ NA MINHA LINGUA E NEM APARECE, SE VOCE COLOCA EM PT BR AS NOTICIAS DO MAGIC RECENTES NAO APARECEM

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  13. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Better Matchmaking and see what your opponent is playing before you accept

    I would like to be able to see what my opponent is playing before i begin a match. Consider if I'm playing in the real world. If i know a player only plays one kind of deck and consistently stomps me, Am i going to want to play with that player? Or if i know someone is playing a deck with mostly counter spells designed to keep me from doing anything. Im also tired of being matched against decks that have a perfect counter to what im trying to do. I play this game and i dont want to have…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. wont let me buy gems

    I keep getting error can't buy duplicate items in the store when I try to buy 4.99 and 9.99 dollars gems and I have ask costumer service to fix the problem and they won't does anyone else have this problem

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. spyglass

    I played a game of Standard Brawl on Arena this morning. My opponent cast Sorcerous Spyglass, which is supposed to be banned in Brawl. So it doesn't appear that that ban has been implemented correctly.

    1 vote

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  17. Bitterbloom bearer + Tyshana's Tidebinder interaction bug

    The game doesn't let me respond to my own Bitterbloom Bearer triggered ability using my Tyshana's Tidebinder in order to disable that ability. It directly resolves without letting me do nothing.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Arena brawl is pure hot garbage and developers should be ashamed

    Literally played nothing but overpowered decks because you can't be bothered to fix match making. Does it make you feel good knowing new players like myself are deleting the game because you're obviously not good enough at your jobs to do anything about it? It is putrid match making. And you should be ashamed you even put your name to such a terrible product. If i could, i would high five you all, in the face with a brick

    1 vote

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  19. Bug with Mythos of Nethroi not allowing alternative cost to be paid

    When casting mythos of nethroi, it sometimes won't allow you to pay the alternative cost and target a noncreature permanent. Has happened both on android and PC when targeting enchantments? This seems to be an intermittent issue as it does not happen all the time. (Not due to hexproofing or whatever, normal legal plays.)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Brawl not working

    Brawl games just wont start. It gets stuck and loads infinitely tried to restart and troubleshoot it, but the problem remains.. I am using an iphone. How can I dolce this? It only happens with brawl games

    9 votes

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MTG Arena Bugs & Product Suggestions

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