MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4062 results found
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Game unplayable
Playing under windows ... game isn't loading correctly today. Saw this error on log.... (attached)
[42782] OnSceneLoaded for BattlefieldOTJ
[42783] OnSceneLoaded for DuelScene
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMilaDuelScene(Clone)/DuelSceneTransforms/AccessoryFoxMilaBase/MeshMila"
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If…2 votes -
Oponente não confirma a mão e não sai da tela de carregamento
O jogo encontra uma partida, porém após eu informar que irei jogar com a mão mostrada, fico aguardando a confirmação do oponente e apesar do tempo da ampulheta esgotar, nada muda.
Já ocorreu o mesmo erro com mais de um adversário e o problema começou a acontecer hoje à tarde. 28/122 votes -
Sparky Stuck Thinking
Playing a game of Vs. Bot with a preconstructed deck. I have 2 Dawnwing Marshals in play, one of which is equipped with Goldvein Pick. I also have Dauntless Veteran and a 1/1 Frenzied Goblin. I have 11 mana open. Sparky has Ilysian Caryatid, Treetop Warden, Generous Stray, and Rumbling Baloth in play, and 14 green mana open. Sparky plays an Affectionate Indrik, then is unable to select a target for its ability. I have been waiting for Sparky to select a target for Indrik to fight for 10 minutes.
2 votes -
The Black Sun Appa Compainion is busted / affecting match loading. I have logs.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.Is what I get in the logs over and over, matches never get past mulligan.
Posted a request earlier, but then looked at the logs and this is the problem it seems.
1 vote -
gifting spree
Gifting Spree achievement stuck at 1
2 votes -
Fix Item Exclusivity in Adventurer, Spark, and Planeswalker Bundles to Preserve Arena’s Clean F2P Model
MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:
“If you play, you can earn everything.”
Money only saves time.That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.
Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:
- Adventurer Bundle
- Spark Bundle
- Planeswalker Bundle
These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without…
1 vote -
Haste not carried into opponents turn.
Haste, is not being honored on opponents turn. Example. I have creatures can tap for any mana color. They enter with haste on my turn. End of my turn they get summoning sickness animation and can not tap them for mana.
1 vote -
suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn
suki, kyoshi captain activated ability doesn't add double strike to attacking warriors until end of turn, plz fix
1 vote -
Bug Report
Bug... I think.
Playing on Android via app.
The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.
1 vote -
Bug Quick draft Time game loss
I was playing a 'Quick Draft' match on 'Magic Arena', but the game froze and wasn't counting down the wait time, neither on my side nor my opponent's. A legendary card's ability was triggered, as shown in the attached video, but it didn't progress. When I closed the game and reopened it, it counted as a loss for a match I was winning. This hurt my entire progress in a format that already has a high cost to participate.
Video anexo
https://drive.google.com/drive/folders/1IoSvwLQaMsW5gO7tH4t9lbJz2K2UbEbi1 vote -
Message "You Have Lost Connection to the Server" keep hitting
Since yesterday i keep strugglin with problems on Arena. First, the game freezes every game i join, i uninstall and reinstall and now it keeps showing me the message "You Have Lost Connection to the Server" and cant enter the game for the whole day. Please help!
1 vote -
Arena would benefit from an anti-roping PSA loading screen text
There are a lot of great loading screen texts that offer tips and general info that encourage good behavior on the platform, but there's nothing about roping. In particular, in regards to people who just stop playing once things don't go their way (not just slow play).
A loading screen text like "When you have priority, it's time for you to play. Roping your opponents is against the MTG Arena code of conduct" would make it explicitly clear on the platform that WotC and the Arena team are against this behavior.
Going one step further: "When you have priority, it's…
1 vote -
Store Error
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store on March 4th. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you. I play on PC and Mobile.
1 vote -
Lorwyn Arena Glitchy
The new battlefield from Lorwyn, the one where the field changes to the winning side when life totals change, is glitching out. You can still kinda play, but the one side is black.
1 vote -
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug…
1 vote -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
1 vote -
draft
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
1 vote -
Searching for Cards - Art Styles Dont Appear Correctly
When I'm trying to search for cards, like s:PZA, even cards that I have selected another art (as my favourite art no less), they dont appear over the PZA slop ‘style’.
Let users opt out of lazy choices.
1 vote -
Dominaria and Rivals of Ixalan alternatives is missing
I had alternate versions of cards "Llanovar Elves" and "Ghalta, Primal Hunger" in my collection. They used to show up as individual cards, but now they appear as styles. And I don't have those styles, even though I definitely had the cards.
1 vote -
Cards getting stuck in a stack once played
Cards from myself and my opponent would get stuck and never go to their place on the board. This would cause me to not be able to select my own creatures/Planeswalkers and not be able to select my enemies creatures when playing my own spells.
Edit: this was on a Google Pixel using android OS1 vote
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