MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10215 results found
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Repeated disconnects and never getting priority
I'm on android and I have had a miserable time lately trying g to play the game. The game just doesn't give me priority and then my turn just passes without me being able to take any action, or it disconnects entirely and then trying to restart it takes forever with several couldn't connect prompts. I'm on android, with 12gb ram and more than 100gb free space. Stable Fibre line with good wifi.
2 votes -
Game is auto passing priority after the first game action per turn
Bug occured during a powered cube match.
After stop on upkeep and actively passing to Draw Step, the game ended my turn immediately with playable spells and lands in hand.
On the opponents turn it gave me priority to react to the opponents first spell, after that again it didn't give me priority back despite still having playable spells in hand.2 votes -
Review/Insight on Spells/Effects/Abilities
Can we get some reviews as to whether or not some spells actually work in game? Newer member to the Magic community but when it comes to spells, abilities, and effects the rules seem very straight forward as to just follow what the card says. So please correct me if I'm wrong and please provide some insight as to why so I have a better understanding.
My example of this as it happened to me last night playing Brawl in Arena. I was using my commander to attack, my opponent had a creature with Deathtouch. Knowing this, I played the…
1 vote -
Dwck hand during gameplay
After last months update my hand is only showing the top half of the cards. You have to turn your phone so the screen rotates upside down and then rotate back to get it to work. Please fix this bug, seeing the text helps me clarify which card is which on my phone.
Platform: iOS
3 votes -
Season rank not progressing
After playing several games for the past week I’ve realize that my ranking in the season pass it’s not progressing. I’m stuck at Bronze tier for both Constructed and Limited formats.
3 votes -
Can't resign in the Jump in! Final fantasty event
After winning a game in the event, somehow the only option i have is to push home button. The resign button disappeared, and i can't even play in the event anymore
4 votes -
Bug
During the 4th tutorial match cards get stuck and not placing on battlefield properly. By fifth turn I cast a spell that creates 3 1/1 white flying tokens, it asks me to block but tokens never appear or apply to battlefield
3 votes -
infinite loop progenitus, sphinx’s tutelage
Ending up losing as both players timed out but I got the short straw.
I had The Water Crystal (not needed but hastens the result) and Sphinx’s Tutelage in Play. Opponent had 3 (2 is all that’s needed for the loop) Progenitus in their library.
I milled them out, and they moved Progenitus back into their library as they were milled. Got to a point where they had only the 3 Progenitus in their library, and Tutelage, still going, just milled those three cards, they were shuffled back, they were milled… then the opponent timed out and finished their turn,…
2 votes -
The Arena store is completely non-functional on Mac.
- To reproduce the bug: Trying to purchase anything in the store with money, or clicking on "change payment method", results in the spinning "waiting for the server" icon, which stays there forever and never resolves.
- I'm on Mac. A 2019 MacBook Pro, running Sonoma, which otherwise runs the game perfectly.
- The results are that I can't buy anything.
- I'd expect to be able to buy something with money.
- No point adding a screenshot of the "waiting for the server" screen, I assume you know what it looks like.
- Googling the problem lead me to a Reddit thread where someone said…
11 votes -
Trample bug caused loss of match
I ran into a situation where trample is bugged vs a creature with protection. My 7/5 trample creature was blocked with a 2/2 with protection from black and zero damage trampled through, which caused me to lose the match. It was Power cube draft event.
2 votes -
Error in Power Cube Pricing
It seems like there is an error in the pricing for the Power Cube. This is a phantom cube that is priced the same as a non-phantom draft, so maybe an intern forgot to set the right price? Maybe they copy-pasted the wrong number from the spreadsheet? Maybe an executive thought they could take advantage of lifelong magic players and extract more revenue?
2 votes -
Sparky frequently freezes at its Second Main step
Playing the bot Sparky: The game freezes frequently at the bot's Second Main step. I've played this on two different Windows computers, and it happens on both.
2 votes -
Primal Command not forcing a shuffle when shuffle mode chosen against opponent with no graveyard
opponent had an ancient tomb in play. I casted primal command choosing the modes “Put target non-creature permanent on top of it's owner's library.” and “Shuffle target player's graveyard into his or her library.”
First mode targeted opponent's Ancient Tomb. Second mode targeted opponent, even though opponent had no cards in graveyard. No shuffle animation played, and opponent drew and replayed Ancient Tomb.
This is not how this card works. If the shuffle mode is chosen and resolves, the opponent HAS to shuffle their deck, even if there are no cards in it. The mode combination chosen is a classic…
2 votes -
Bug report with life link
If you deal death damage to your opponent but they have life link it will allow the game to keep going. My opponent was at 12 life and had one 2/2 creature with life link to block. I hit with a 14/14 creature with trample so i whould have dealt 12 direct damage to end the match and even seen the life point counter say 0 but then his life link kicked in and he survived with 2 life point. The rules say once the life points hit zero the game ends and this isnt the 1st this has happened.
1 vote -
product suggestion
I am using a PC.
I tried to play UNDYING MALICE.
I selected the card
I chose "sacrifice a creature" as the extra cost
I chose the target creatureExperienced result:
I could not chose the creature to sacrifice. I only had the option to "autopay the involved mana"Expected result:
I wanted to select a creature to sacrifice, in order to keep my mana for the next spell.1 vote -
thieving skydiver
Thieving Skydiver does not allow x=0 but forces to use min x=1 eventhough card states explicitly x can be 0. Costed me a Cubedraft game.
0 votes -
Thought Partition Not Working
A couple of times recently when I have cast thought partition, I see the man of value of the card change in my opponent's hand, but they then cast it on the next turn for their original mana cost. Please make the card work again! It's such a cool card
2 votes -
Crash after spending Draft Token
I attempted to join a Premier Draft of Final Fantasy by spending a draft token, and as it was loading, the game crashed and logged me out. I can not log in.
6 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
4 votes -
Interaction not occurring
I was playing with the new Final Fantasy set in Arena and it appears that Cid, Timeless Artificer was not working properly. I had cycled a couple of them into my graveyard, but when I did, it didn't buff my Hero tokens.
4 votes
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