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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3930 results found

  1. Adding cards to deck is broken

    When deck building, single clicking to add a card to the deck adds it to the sideboard instead. It won't let you drag the card into the deck either. You have to single click them all into the sideboard then drag them from the sideboard individually to get them into the main deck. This is random and won't do it with every card. Also, when clicking a card in the deck to hit the + to add copies, the + is greyed out even if you have copies in your collection. You have to search the card, single click it…

    1 vote

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  2. Mobility issue - useless logging out and patch redownload

    Hello,

    There is a very frustrating issue when I'm playing on my android phone: While I'm moving by train it may happens I loose connectivity for a few seconds.

    The issues are:
    1/ I cannot enter the match again
    2/ Often I'm disconnected and I have to login again and most of time files are verified and I must redownload 800Gb of data.

    That's very odd, I don't see the point to be looged out. And even less to redownload this load of data (last update patch?).

    What i would expect is simple reconnect to the match even if my…

    1 vote

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  3. Incorrect killing indestructable

    I just had my Krang Ultrom Warlord die because it blocked his Krang Ultrom Warlord, and then got targeted by a -2/-2 spell. It should've been a 7/7 with 9 damage marked, not dead.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Ways to play "Renewal & Rotation" icon bug

    So I am fairly new to this game, but while I was browsing the game a bit today, I came across a small bug. When I go into "Ways To Play" section of the game, and hover over "Renewal & Rotation" icon, the arrows seem to be expanding in the wrong direction, that is when compared to the way "Formats" icons is behaving.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. On iOS - Cant’s Carft cards with Card Styles set.

    When you go to Craft cards (even in the Crafting mode selected in the UI) whenever you click on a card with a Style set to do so, it treats it like you just wanted to look at the card and will only offer the option to see the ‘Simplified card’ - which you also won’t be able to Craft. The only way around this is to remove the Style completely and then go and Craft it like that before swapping the Style back on.

    It’s super annoying and inconvenient for many reasons, not least of which because it means…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Strixhaven Pack Reward

    After I was done powered cube. I went to claim my reward and I got a strixhaven pack… I don’t think I was supposed to get a strixhaven pack before the release. I got too excited and already opened the pack. So I didn’t think to take a screenshot. But I have strixhaven cards in my collection before the official release.

    1 vote

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  7. Legality Standard format issues

    I am trying to create a deck, and using an AI to help me flush out some ideas faster, it’s telling me that there are SIGNIFICANT discrepancies on what is/ not legal, specifically for standard, like Sheoldred the Apocalypse the AIs, 3 now, say it IS legal, and yet, when I try and have those in my deck, they’re highlighted red= non-legal…who’s right? I’m in Arena, IPhone edition, and also, go for the throat too…these are VERY frustrating things to have happen, is your list online up to date on the legality of said cards? I’m sure it is, but…

    1 vote

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  8. Blossombind should use the blue chain visual effect

    If a creature is enchanted by Blossombind, the blue chain visual effect should be shown.

    That would be consistent with similar cards like Watery Grasp and help the player to notice at a glance that the creature won't untap.

    2 votes

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  9. moving

    My friends all suddenly have "bad backs" now that I’m actually moving this weekend. I’m stuck in a second-story apartment in Midtown with a heavy sofa and a dining table I can’t lift alone. Does anyone know a crew in Sacramento that is reliable for a quick afternoon job? I really don't want to spend my entire Sunday dragging boxes down those narrow stairs.

    1 vote

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  10. help

    Quick question—is it even possible to find affordable help for a local move around here? I only have a few big items like a bed and a dining table, but I physically can't lift them myself due to an old back injury.

    1 vote

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  11. New Split Color Background Causes Computer Problems

    The split color background is causing my computer to run super slow. I can't stand it, I'm having to forfeit each game that background comes up. Get rid of it!!!!. It's not even a good background anyway.

    2 votes

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  12. The Aetherspark Cannot be removed by things that target artifacts

    Despite being an artifact costing 4 mana, "Fragmentize" was unable to target The Aetherspark.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. companions have disappeared

    I am going to give negative reviews both on app and pop up request for review umtill Wizards of the coasts fixes the companion problem.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Brushwagg is getting brushed

    I need to join in the frustration of missing out on Brushwagg as a companion for MTG Arena. I guess the word would be "textures" and these "textures" have changed to a pink silhouette. I take great pride in having Brushwagg accompany me during my in-game play, and would politely ask that "the powers that be" make the necessary modifications in an upcoming update, to include him as the choiciest companion for us.

    3 votes

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  15. Achievement not working

    Today I accomplished three achievements under Color Mastery: Green. “Turbo Mana”, “Count the Counters”, and “No, Bigger than That”. None of them registered as completed on the achievements page.

    2 votes

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  16. partita perza evento perzo

    ho avviato degli incontri in evento draft. Dopo la ricerca avversario e l'inizio dell'incontro il gioco crasha, facendomi perdere automaticamente la partita...ho perso 750 gemme per via di questo problema.

    1 vote

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  17. partita perza evento perzo

    ho provato ad avviare degli incontri in evento draft. Dopo la ricerca avversario e l inizio dell'incontro il gioco crasha, facendomi perdere automaticamente la partita...ho perso 750 gemme per via di questo problema.

    1 vote

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  18. Completely broken insta dead round 2. MUST FIX

    If you think that this game is functional when you can lose in a ranked game on round 2…. FIX THIS

    1 vote

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  19. Ajani Nacatl

    So I played my Najeela Deck in the Ranked brawl event, and forgot that I had Ajani Nacatl Pariah in(banned in this event)
    Now My deck registers as invalid in Historic brawl, and in my deck list.
    This needs to be addressed. Never fails the more they update, the more they break... did anybody test this before releasing the event, or the update? Skeptical.

    1 vote

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  20. Bug na vinculação de cartas após abertura de boosters – Magic: The Gathering Arena

    Olá, equipe de suporte,

    Estou enfrentando um problema recorrente dentro do jogo.

    Ao adquirir boosters — seja utilizando Gold ou comprando Gemas com dinheiro real — consigo abrir normalmente os pacotes e visualizar todas as cartas obtidas no momento da abertura.

    No entanto, ao sair da tela de abertura e acessar a aba de decks/biblioteca, nenhuma das cartas recém-obtidas aparece disponível na minha coleção.

    Ou seja:

    Os boosters são consumidos normalmente
    As cartas são exibidas durante a abertura
    Porém, não são adicionadas à minha conta/biblioteca posteriormente

    Esse problema ocorre de forma consistente, independentemente da forma de aquisição dos boosters.

    Solicito,…

    1 vote

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MTG Arena Bugs & Product Suggestions

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