MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4062 results found
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Did Not Receive TMNT Arcade Style Cosmetic - 8000 gold
Paid 8000 gold but TMNT Arcade 4 card cosmetic is not to be found anywhere. I own one of the cards but this cosmetic does not appear.
1 vote -
Missing Cosmetic I Bought - Arcade Style Turtles
For 8000 gold I bought the Arcade style TMNT 4 card set. If you look under MY store you will see I bought it. None of them appear anywhere. I do own one of the cards yet the cosmetic does not appear.
1 vote -
My set collection section has a mistake
In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. This should have been an error happening when I crafted the last uncommons that I was missing using my wildcards. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109.…
7 votes -
Timer countdown when I can’t do anything
I am not completely sure how, but I was holding down on cards to read them during a phase change, and my own timer started counting down. Annoyingly, though, I was unable to trigger any effects or pass/resolve. I was just stuck sitting there with my counter counting down when I should have been able to resolve an opponent’s effects or resolve the phase. Because of this, I received a loss in the event when it was still a close match.Platform: IOS
2 votes -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
2 votes -
No daily deals in store today
There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.
1 vote -
Bug: Progenistus can be removed from the game without a sacrifice effect
Just ended a match using Progenitus and someone played a boardwipe to destroy all creatures.
This shouldn't have even caused Progentius to be sent to the graveyard because it has protection from everything.
I don't get how a bug this simple hasn't been resolved yet.
1 vote -
Golden pack progression
On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…1 vote -
Force Import decks for when the cards don't exist
Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.
2 votes -
T60pro tablet mtg arena crash
OS
Android 15Screen size
13.4 in
Data storage
256 GBResolution
1080pRam memory
8 GBProc. speed
2.2 GHzProcessor
T7280
Proc. brand
UnisocNative resolution
1200x1920Graphic card
Mali -G57 1core(850MHz GPU)
Ram memory type
DDR4I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.
1 vote -
dies to doom blade acheivement
Dies to Doom Blade achievement stopped at 217 and hasn't counted any creatures destroyed since. Been at least two weeks like this.
2 votes -
Computer Freezes During Bot Play/Suggestion of Deck Choices For Sparky
Sparky continues to freeze during bot gameplay. It is really annoying when trying new decks.
Also I want to suggest for a bot option to be able to select any deck that you have made yourself to challenge yourself against your own decks. This way you can see how both sides of your decks work. This was a great design they had in Magic 2015 and would want it back as an option.3 votes -
Sparky counts for achievements and is counting towards MMR
Sparky counts toward some achievements and I think it is counting towards your winrate MMR
2 votes -
Multiple highly unusual crashes while playing against a particular opponent
Played against an opponent with the name Hairra_Wedge
The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.
1 vote -
non accedo al gioco tramite rete wifi dal mio pc
non riesco ad accedere al gioco tramite rete wifi dal mio pc
1 vote -
Missing Type of Feedback
Even navigating to: https://feedback.wizards.com/
I'm trying to leave feedback about Magic than just about MTGA.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Missing Simplified Art Options
Most cards have simplified art options.
Including cards I'm sure you have the contracts in place to use these newer art styles (at no additional costs to WotC; because how poorly WotC treats artists).
Could you please make cards have at least a standard art style that is readable and within universe than this out of universe slop you are stuck to.
1 vote -
A way to review owned alternate arts please.
As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.
These are cards I would potentially spend my wildcards…
1 vote -
Auto Stops Are Missing - Please Stop Hand Coding These
There needs to be some rules to identify when a card(s) should create an auto stop.
Otherwise you get board states like this where the client auto passes:
https://youtu.be/wYRSquPRPYY&t=1270This solves some future dev debt than hand coding every little detail into the client.
1 vote
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