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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2782 results found

  1. Rigged Game / Scam

    I was one game away from climbing to Diamond in a BO3 game to get the stupid extra pack, facing the worst possible RNG. In 25/37 games, I started with 1 or 0 lands with an Elf deck, having to mulligan to get the same result: 1 or 0 lands in my opening hand repeatedly, A lack of respect.

    It was impossible to avoid dropping from Platinum 1 to Platinum 4. Mana stuck or flood

    I've reached Mythic several times and I have experience piloting my decks, but this RNG It's impossible for it to be so consistently negative, I…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Marvel Jump in cards not showing in deck builder

    I have played multiple rounds of Marvel Jump in. I have selected multiple decks, but when I go to deck builder I can't find the cards from the deck I was using. An example is I chose the Thor deck, but when I search for Thor it only shows up if I filter by “Not Collected”. There are a couple of cards that appear to be missing. When building a deck, I kept the format open, so it wasn't a format issue.

    10 votes

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  3. After Hobbit Update, Error Updating Data, Update Issues (Win11),

    Hello,

    since 10.08 im not able to update MTG Arena. It loads roughly 28.50 MB (sometimes more, somtimes less), then throws "Error Updating Data" and prompts me to retry. When i retry, i did not save the downloaded amount and stops again.

    as an example: it says it loaded 25.00 Mb of 225.00 Mb. it throws the Updating Error. I retry. Instead of the expected XXMb of 200 Mb downloading, it still says 225 Mb.

    Sometimes it loads a bit more and than it actually counts towards the progress. But its slow (yesterday i was only able to "load" 360Mb,…

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Windcrag Seige is broken and will not allow you to choose options.

    Like others that have suffered, Windcrag Seige is broken/bugged an will not allow you to select an option "Mardu" or "Jeskai". I have captured and submitted a log below. Please fix, this ruined two games for me!

    8 votes

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  5. bug/lock/unlock/Marina Vendrell's ability

    When activating Marina Vendrell's ability targeting a room enchantment the overlay pops up to select the Room to Lock/Unlock, however the "Lock" and "Unlock" text does not appear below the images. I cant select either room although . If I return to the battlefield view and back the text has appeared in addition to the images but I am still unable to select either option.If i click i the room in the batlefield the game crash. The only exit is loose the match by time, and its nor fair in a draft "you spent gems or coins"ande feels "you wasted…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. The Hobbit Welcome Deck Dules decks do not match the paper Welcome Decks

    All Hobbit welcome decks are missing spells and instead have too many lands when compared to the paper decks listed here: https://magic.wizards.com/en/news/announcements/the-hobbit-welcome-decks. Each deck has 18 to 22 lands instead of 17, making them difficult to play.
    For example, the Blue deck is missing 1x Lorien Revealed, 1x Thranduil's Decree, 1x Colossal Whale, and 1x Rogue's Passage, and has 20 Islands instead of 16.

    6 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Jump-In Marvel Superheroes Rewards Bug

    I don't think I received a rare card reward for winning my first Jump-In Marvel Superheroes match. The reward track progressed, and claim was greyed out. I received 750 gold from a daily quest, and a pack from xp on the mastery track, but I can't find any “New” rares in my collection besides the one from the pack, even when filtering for historic.

    10 votes

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  8. Jump Into marvel Super hero's is LAME, "fantastic iron man" doesnt even have a red source despite a searchLand and Plenty of red spells

    Jump Into marvel Super hero's is LAME, the "fantastic iron man" deck doesn't even have a red land source despite a search Land and Plenty of red spells, Why would you ever make Jump In in a Limited play reward form especially when whoever is making these LAME decks has horrible taste and understanding. such a lame experience this is the worst deck I've ever felt forced to play. what In this game could be more frustrating than paying for a horribly pre "designed" deck to play with this is horrible experience

    5 votes

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    6 comments  ·  Events  ·  Admin →
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  9. brutal brawler achievement

    I completed the Brutal Brawler achievement and did not receive the 4 Hulk legendary cards after doing so. In fact, it doesn't even show up in the card database at all!!

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Problem with Hobbit welcome decks duels

    On the screen to choose a deck for the Welcome Decks Duels, all decks are unusable. It seems LOTR cards cannot be in these decks.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  11. 降霜断崖の包囲を戦場に出したときジェスカイ・ティムールの選択ができない

    降霜断崖の包囲を戦場に出したときジェスカイ・ティムールの選択ができない
    時間が経過し自動でジェスカイが選択される

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Selecting Modes

    I just today spent 4 wildcards on Exhibition Tidecaller to use in a Sultai Mill deck. But when I tried to play it I was immediately thwarted when the game wouldn’t allow me to select a mode for Glacierwood Siege. I lost two games and spots on the ladder, disappointing, but it feels like I wasted precious wildcards for a deck that now can’t function. I would like a rebate on the wildcards spent if this issue can’t be resolved promptly.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. BUG - Davriel, Corredor de Almas

    tengo un problema con una carta "Davriel, comerciante de almas" -2 "Ofertas" (efectos positivos) y tres "Condiciones" (efectos negativos) de una lista, pero la interfaz a veces falla al cargar estas opciones o al permitir la selección.
    cuando acepto las ofertas de Davriel no me salen las opciones

    pegue la imagen abajo.

    I have a problem with a "Davriel, Soul Trader" in spanish card -2 "Offers" (positive effects) and three "Conditions" (negative effects) from a list, but the interface sometimes fails to load these options or allow selection. when I accept Davriel's offers I don't get the options

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. iOS don’t have an update on 5/27/2026 so I can’t play the game.

    Whenever I try to open the app, it tell me that I have an outdated client version, and that I need to update the app, I click okay, like I have a million times before, and like usual it takes me to the App Store, but in the App Store it just says Open, where it usually says Update, if there is an update available. I’ve tried refreshing the screen, closing and restarting both apps, and also my phone, nothing works, and I am unable to play the game because of it.

    13 votes

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  15. Cannot edit red decks

    Cannot edit any deck that contains red cards. System get stuck at the " Waiting for server" page.

    11 votes

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  16. Bug

    PC- I am unable to edit my decks. MTG Arena gets stuck on a continuous “waiting for the server” loop. I’ve restarted the application, ran the installer in hopes of it correcting, attempted to clear the cache, and full uninstall//install. I’ve ran into the same issues on the mobile version.

    10 votes

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  17. Bug with Jump Into Marvel packet selection

    Selected Jump into Marvel for 200 crystals.
    Selected first packet (white mana Wakandans)
    Selected second packet (counter argument)
    At this point I was booted to main page for Arena.
    When I tried to go back to Jump into Marvel, it remembered the first packet, but it was stuck before displaying the second packet and I could not proceed.
    I restarted the application and still cannot proceed in that mode.

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  18. Jump Into Marvel

    Jump Into Marvel Issue: Playing on a Mac using the steam client, I had spent 1000 gold coins to enter the event. The first pack I chose showcased Ironman and the second pack showcased Mysterio. Immediately after choosing the second pack I was sent back to the home screen and when trying to enter the event again the screen shows a chosen ironman pack and a confirm pick button that cannot be pressed.

    9 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Mythic rare card filter bug

    When im selecting mythic rares in the filter guide since the update it doesnt let me, i have to unselected collected card to be able to see them. Fix the issue or i quit mtg arena for good. Id rather build decks instead of having to fiddle around with settings, ive even tried fixing bug in menu and it did nothing to solve the issue. Retcon plz, if nothing is done to fix this in 1 week im going to tell everyone and anyone to not play mtg as they dont respond to customer complaints and are in it for…

    9 votes

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  20. Deck Builder Not Loading (hangs on load screen)

    When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deck builder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.

    Steps to reproduce:

    1. (Optional) Build deck using Clifftop Retreat (at least one copy of card)
    2. Navigate to Decks Tab
    3. Select deck with Clifftop Retreat and attempt to edit the deck
    4. Wait while loading screen cycles indefinitely

    I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing…

    9 votes

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MTG Arena Bugs & Product Suggestions

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