MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5893 results found
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Midweek Magic: Jump In!
My deck in this event, Rebelling Bounty Hunter, has 13 non-land cards. Yes, I have 27 lands in a 40-card deck. After 10+ attempts, it has proven futile to try to win a game with this deck. In most games, I only draw 2-4 playables and always have land in my hand. I truly don't understand why a deck with the highest cost card being 5 mana has so many lands. This will be the first midweek magic I am unable to complete since they started.
12 votes -
Bug during the tutorial
While playing the tutorial, during the 4th opponent, it has a bug.. it will not allow me to block but to move forward, I have to block.
26 votes -
cannot start a match
match making stalls in various stages sometimes abandoning the match after some time other times stays stuck without the opportunity to keep or mulligan
9 votes -
Service down
no gameplay possible
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
10 votes -
Game freezing
Game freezing as soon as I enter a match.
9 votes -
Paypal Loop
I've been trying to buy the Final Fantasy bundle, but your checkout isn't working. When I try to login into Paypal, it keeps starting me over. I've input the phone code correctly numerous times, I've tried logging in with password. It always ends with the prompt to put in my email or phone number again. Please fix this, or do you not like money?
24 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
11 votes -
astelli reclaimer
MTG Arena Astelli Reclaimer's abilities are not working. it says when the card "ENTERS" the ability should trigger. I've warped , summoned and summoned from exile. Nothing happened.
18 votes -
lasting tarfire
Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me…8 votes -
Didn't receive Fleem award
Didn't receive Fleem award
17 votes -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward
Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs
8 votes -
draft ending unexpectedly
I was in the middle of premium foundation draft on 9/28 9am, when the draft unexpectedly ended. There was no warning as usually can be seen below the event and I was unable to play the rest of my games.
16 votes -
Lorwyn Eclipsed Weekly Jump in Event - Only given a single type of Mana
I opened the Giants pack as well as the Elementals pack for my Weekly Jump in Event and was given a mana split of
x13 Plains
X1 Forest
x1 IslandHowever, my cards are all red/green based with one card having an optional blue cost and another an optional white cost. This makes no sense and makes essentially every game I play unwinnable. there is only one other card in my deck that gives me the opportunity to play another forest or mountain for cards in my deck that require more than one forest or mountain. This deck is unplayable…
8 votes -
Incorrect Battle Pass Rewards awarded (lvl 4 Lorwyn Mastery Pass)
I just got to level 4 on the Lorwyn Eclipsed battlepass, expecting to get three Lorwyn Eclipsed packs as rewards.
However, I have just been awarded 3 Edge of Eternities packs instead of the expect packs.
Please see the attached screenshots. Can you please issue the correct packs?
Kind regards,
Tim7 votes -
Lorwyn Jump-In offered interesting mana base
Picked Elves + Blighted, got BG deck with 4 color equal split mana base. Screenshot is self-explanatory
7 votes -
bug: leyline of transformation and earthbending dont work together
if i have leyline of transformation out and i earthbend a land, that creature land does not gaiin the required creature type of leyline of designation and is not is not listed as a creature type on the earthbended land. for example:
leyline on the board making all creatures human when i earthbend a land it is not listed as human.
thanks7 votes -
Tend the sprig not working with changeling
Tend the sprig says that after you get the land if you have 7 lands and/or a treefolk you get a token. I had a changeling in play (so I had a treefolk) but I did not get the 3/4 token. If I needed to have the 7 lands in play for the treefolk token to be awarded the "or" should not be in the text
7 votes
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