MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5886 results found
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Arena is incredible at making a generally fun game the worst possible experience. Great job everybody!
It's just wild how they've managed to turn a pretty fun game into the worst experience imaginable. I wish fans would make an entirely different thing that has nothing to do with... Steam, Wizards, Hasbro... what ever... that allowed people to play this fun weird game a weird dude once thought up. Maybe you're reading some mirth in these words but it's actually incredibly sad... like deeply sad... this world feeds on misery and Hasbro et al es muy gordo. As evidenced by how hard they make it to say stuff like this.... you've lost the plot
1 vote -
Friend request interface
Friend request not working for myself nor my friend. Also can’t direct challenge one another. We just sit at the matchmaking screen waiting for the other to accept/challenge. Game says friend request successfully sent yet neither of us are a friend request to accept.
1 vote -
Quick draft gets stuck
Started a new quick draft for Lorwyn Eclipse on 8th of Feb.
Takes a lot longer than normal to load, spending a lot of time on a black screen. When it loads in, I cannot see or select any cards.MTGA App running on Google Pixel 9
1 vote -
Standard Event Prizes
Look I'm not here to **. I'm not looking for a refund and I know I'm bad. But the rewards for the constructed standard event. Both best of one and best of three are **** dogshit. Respectfully. I had 10K gold. I had really good deck imo. Thought why not give a try. I got both magic'ed and **** on at the same time so bad. Went 0-3. Spent 2500 Gold (2 & a half packs equivalent) Got back, wait for it . . . . . . 25 Gems. **** that ****. But I thought ah, bad luck. Let me give it another go. And guess what. 1-3 YORAY ! 2500 into 50 gems . . . . . . . I'm never playing any of your constructed events. I know I'm not the greatest but why waste my gold and gems playing constructed and getting punished for trying. At least have something like even if you go 0-3 you get a pack a 100 gems. 1-3 1 pack 200. Just please take this back to the team and reconsider your “rewards”. I know ya'll got a business to run. But I'm not gonna put my money into your MTX if i don't feel like I'm getting something back in return. Thank you for taking the time to read this.
Look I'm not here to **. I'm not looking for a refund and I know I'm bad. But the rewards for the constructed standard event. Both best of one and best of three are **** dogshit. Respectfully. I had 10K gold. I had really good deck imo. Thought why not give a try. I got both magic'ed and **** on at the same time so bad. Went 0-3. Spent 2500 Gold (2 & a half packs equivalent) Got back, wait for it . . . . . . 25 Gems. **** that ****. But I thought ah, bad…
1 vote -
Bug
While playing on mobile, it’ll show on my screen that it’s the other players turn. While it shows me that I am unable to click or do anything yet it’s actually my turn and then I see the timer for me.
1 vote -
Phoenix of Ash bug?
Hello! I think I had everything to play this card for it's scape cost, but during 3 turns it was impossible to play it. It just doesn't activated to play it. I share here screenshot of this case. I was playin on windows 10. Can you chek this please? Thanks.
1 vote -
Screen turned to grey and black stripes
Was in a lorwyn premiere draft match on mobile, cards that were played all stacked in the center of the board, then screen turned to grey and black stripes and couldn’t see anything. Had to restart client, could see cards and hand again but screen was still black and grey stripes. Caused me to miss out on 3 turns and lost me the match.
1 vote -
Reconnect button blocking me from playing
I can't load the game, because the "status" and "reconnect" buttons are popping up before the game finishes loading and it finishes loading behind the "reconnect" button. So its forcing me to press reconnect even though its already loaded behind the button.
1 vote -
Game stops working after one match
After any match, the game keeps loading and never returns to the home page.
1 vote -
Auto Pick Bug
the AUTO PICK in draft when you are AFK is working wrong. The auto-pick before spiderman was good and pick cards that share your picked colors, now the AI pick other colors.
2 votes -
Rot-Curse Rakshasa rewnew ability circumvents hexproof.
Rot-Curse Rakshasa's renew ability seems to resolve even if all targets have hexproof resulting in a decayed counter being placed on the creature with hexproof.
Relevant factors
-Standard Brawl
-Creature was given hexproof using [[magic damper]] that was cost reduced using [[Eluge, the shorelesss sea]].
-The ability resolved due to the time rope being ran out.1 vote -
Partner commander bug
Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.
On android, current patch, Galaxy S22 Ultra
Steps to recreate:
1 - Exit deck construction by clicking anything but the 'done' button.
2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.Things I tried:
1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
2 - Removing the Ishai gave me either: two slots for extra commanders, which did not function properly; or, three Sokkas as a visual bug where only one was being used.
3 - Exiting and re-entering again with the Ishai set as partner made me add an extra card to make the deck legal for the brawl format at 101/100 cards.
4 - Exiting and re-entering after removing the Ishai (while showing both triple Sokka or two extra command zones) fixed the bug, though it was repeatable.
5 - Attempted the weekly event after exiting with deck showing three Sokkas, can confirm was just a visual bug as deck only had one Sokka in command zone.
6 - Attempted the weekly event with Ishai and Sokka as commanders and recieved an 'invalid deck' notice.Last picture is the deck showing as legal with 101/100 cards
Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.
On android, current patch, Galaxy S22 Ultra
Steps to recreate:
1 - Exit deck construction by clicking anything but the 'done' button.
2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.Things I tried:
1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
2 - Removing the Ishai gave me either: two slots for…-
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2 votes -
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Error after resolving The Secret of Bloodbending
After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.
2 votes -
Error after resolving The Secret of Bloodbending
After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.
2 votes -
Error after resolving The Secret of Bloodbending
After casting The Secret of Bloodbending, i declare attackers with Master Piandao, chose to decline to select cards from its trigger, and after that the timer started running for me without being able to select any action. The game suddenlty ended in a Draw. After that i went on to play my 6th match, i won. Then my 7th, and i won, but the game after showing me the "Victory" screen, showed 3 losses and assigned me the prize for 6 wins.
2 votes -
Zuko, Conflicted formatting of text does not include line breaks between modes
There are no line breaks between the modes that you choose on Zuko, Conflicted. It looks terrible.
2 votes -
Rigged Matchmaking Concerns
Dear MTG Arena Team,
I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.
Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.
Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.
Counter-Matchmaking: Many players report consistently being paired against decks that hard-counter theirs. It feels like the system scans your deck and selects a punishing matchup rather than pairing randomly or by rank.
Artificial Win/Loss Streaks: Climbing is often followed by long forced losing streaks. This emotional rollercoaster feels designed to frustrate and retain players through manipulation.
Suspicious Card Clumping: Drawing multiple copies of singleton cards or never seeing win conditions is suspiciously common. Shuffling doesn't feel truly random.
Digital vs. Physical Results: Identical decks perform very differently in Arena vs. paper. This implies algorithmic interference not present in real-life Magic.
Suggestion:
Please allow players to opt out of hand smoothing and clarify how matchmaking and shuffling truly work. Transparency is essential for trust. MTG Arena is a great platform, but perceived manipulation is eroding player confidence.Thank you for your time and consideration.
Sincerely,
A concerned and experienced playerDear MTG Arena Team,
I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.
Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.
Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.
Counter-Matchmaking: Many…
5 votes -
Store not working
I can’t buy gems in the store. It goes to “processing payment” and then never resolves. Nothing happens.
2 votes -
Hexproof not working correctly
I'm playing arena on android. I added instants into my standard deck to give my creatures hexproof and indestructible. This is the 3rd time I have lost a ranked match, or a paid for standard event, because someone tries to destroy my creature, I play an instant to give my creature hexproof and indestructible, and it let's my creature be destroyed. This started a few days ago. I edited my deck to put these different cards in. It was a to counter a specific strategy I'd been losing to. They had been working.
3 votes -
Cannot queue Standard Ranked
On my account (but not on other accounts I open up with my PC) I am unable to play Standard Ranked. The "Play" icon shows up, but when I click it nothing happens. Whenever I select the Standard Ranked gamemode, the ranked icon disappears and multiple other visual bugs occur.
3 votes
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