MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28820 results found
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memory deluge does not exile from graveyard
I was playing a alchemy bo3 match and resolved a Go Blank with a Memory Deluge in my opponent's graveyard, the Memory Deluge din't exile (all others cards did), then when opponent cast it, it still in graveyard to be cast again.
I was playing on PC
1 vote -
Acquisto Daily Deal busta Alchemy non comparsa tra i pacchetti disponibili da aprire
Ho acquistato una busta Alchemy dai Dayly Deals di oggi, ma questa non è comparsa tra i pacchetti apribili.Non ho modo di verificare se mi sono stati detratte le monete, ma in ogni caso l'offerta non è più acquistabile
1 vote -
1 vote
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Se quedo colgado
Jugando un partido de draft se quedo colgado , solo me deja salir y conceder , no me parece justo tener que conceder por un error del juego
2 votes -
Client freezes during matches after Cimson Vow update
During draft matches the client keeps freezing, it happend 3 times in the span of 15 minutes or something and at unconvenient times like when I'm about to win a match like the image is reporting
Resolution: 1366x768
Quality: Custom
Fps limit 120
AA: low
Shadows: Low
Bloom: on
Motion blur: off
ambient occlusion: off1 vote -
Client freezes during matches after Cimson Vow update
During draft matches the client keeps freezing, it happend 3 times in the span of 15 minutes or something and at unconvenient times like where I'm about to win a match like the image is reporting
Resolution: 1366x768
Quality: Custom
Fps limit 120
AA: low
Shadows: Low
Bloom: on
Motion blur: off
ambient occlusion: off1 vote -
phithing needle and disturb interraction
Version:
2021.11.0.3937.897822Issue:
"Pithing Needle" used by opponent on my "Homestead Courage" (currently in my graveyard).
On my turn I cast "Homestead Courage", it goes on the stack and the game got stuck on that point. My timeout fuse show up and runs out but nothing more happens. Choosing Concede does not work, had to Alt+F4 to close the game.Logs:
Attached
2 votes -
wretched throng
if wretched throng dies and you press to search for your library for another card named wretched throng but you don't have wretched throng the game goes to limbo and beyond
2 votes -
No pips gained after opponent times out on Bo3 ladder
My opponent won Game 1 in a best-of-3 ladder match, but timed out during Game 2 and gave me the match win, but I did not gain any pips from the win. I'm guessing this is related to the bug where players only gain 1 pip in a Bo3 if the opponent concedes during sideboarding, but since I lost Game 1, I netted 0 pips.
1 vote -
incorrect wins when opponent concedes Bof3 rank
Twice since the recent Jumpstart Historic Horizons update on 24Aug2021 when my opponent concedes the entire match mid match I only get credit for 1 win on the Bof3 ladder. I believe this is incorrect. It should give two wins on the ladder like it always has. Please fix this.
4 votes -
Black screen keeps been there
Black screen still an issue! Reinstalled the gane multiple times and a week later no change!
4 votes -
Two-headed Giant mode
friends!
Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.
Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and…
31 votes -
Ban Grand Master of Flowers
Grand Master of Flowers. As a planeswalker card I do not feel anyone gave this card any serious thought. This card is completely over powered for the low mana cost. On top of that it becomes a 7/7 indestructible dragon god that can use it's own planeswalker powers on itself to over power opponents.
1 vote -
Going second ruins gameplay
Went second 7/8 of my last games, wiping me out of two drafts. I find that going first or second is bursty. Either I’m going 2nd all day or 1st. At this point I’m stepping away from the game and might try again in a few years if bo1 ever starts to rotate position.
5 votes -
Card i got from pack isnt in my library
I opened two packs and went to include the new cards I got from my packs and it does not show up in my library. It's like I never got the cards. this is on android
5 votes -
Ios constant freezes
Env: ios 14.4 on iphoneX
Steps to reproduce:
The freeze was encountered during gameplay(draft).
One time it was losing network connection and the other simply drag down the top pull down screen to see the time. Both times caused my device to freeze and forced reboot was needed.
Expected: gameplay runs normally, not freezing my deviceI encounter freezes during 2 of my premier drafts. While i know you guys are never going to compensate this, the freezes are extremely frustrating as it not only freezes the app but also my device and I have to force reboot to fix…
10 votes -
Bug occurred while using Meathook Massacre and Hive of the Eye Tyrant
Had Meathook Massacre in play and played Hive of the Eye Tyrant during the attack round of my turn. Opponent blocked Hive of the Eye Tyrant resulting in death of land. Meathook Massacre did not trigger and game became stuck on my turn of damage in attack, and would not advance. Timer ran down but I could not pass or control my turn.
I also could not concede. GUI was working fine, able to attempt to open menu, communicate with other player, etc, but nothing I attempted allowed me to end the game. Had to force quit software.
No internet…
2 votes -
Titan's Nest
The Titan's Nest implementation on Arena takes so long per activation that it can easily cause you to time out. This is an ability designed to be used many times a turn -- please do one or more of the following:
— Remove the pause after each activation
— Prevent the timer from counting down during the pause
— Have "Auto Pay" prioritize cards in graveyard over tapping lands (so we don't have to manually tap for all but the last card in a turn)
35 votes -
Celestus not being recognized as a mana source
I'm using a PC
The turn automatically passed twice when I still had mana and abilities to use. I suspect Arena did not recognize the Celestus as a mana source and decided I couldn't do anything and passed through to my or my opponents turn.1 vote -
Decathlon finals timing of ending midday sunday
The problem I had was my fault for not reading and recognizing the decathlon finals ended midday Sunday. But the fact that as a product I had one Decathlon Token that is not just a buy in event Token left and nothing comes of it leaves a bad feeling to the product that is MTG Arena.
Also, at the end of the event, there was no buffering; it closed the event and put the prizes in my inventory with no indication what I received or if I received the correct prizes.
1 vote
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