MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10212 results found
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Ranked Limited Match Froze before starting
I joined the MoM quick draft, and after winning 3 and losing 2, I queued up to a match, and found an opponent after 30 seconds. However, I was unable to see any part of the match, and was stuck on the same screen for at least 25 minutes. After about 10 minutes of waiting for something to happen, including a screen that said forced concede appearing and disappearing, the settings menu icon dissapeared, and I was forced to restart the game, losing the rest of my progress. The log was also deleted after I was forced to restarted.
3 votes -
Crash just before a match starts
While moving from match to match, during the connecting to opponent screen my game just closes. Usually upon reopening the app it will connect me but this is something that needs to be addressed. I am working on IOS updated version of the APP. it happens so fast and randomly, at least to me, that I can not get a screen shot.
4 votes -
Losing because your app hung for 5 minutes and then crashed should not affect rank
Playing ranked match. Your app hung. Not sure what's going on. Waited a bit. Had to force quit/crash the app to get back in. This should not affect rank. 🤬
2 votes -
Heartfire hero dies and did not trigger its second power
I used heartfire hero to attack the opponent. The opponent block with two creatures and killed my hero. However, upon death, the hero's power to damage the opponent equal to his power did not trigger. Please fix this issue.
3 votes -
Heirloom Epic does properly hold priority
Heirloom Epic does not hold priority when you have 4 creatures untapped during your turn if one of those creatures entered the battlefield that turn. I was unable to see if i held priority if i was able to activate it.
3 votes -
Sideboard
Yuo can see on the video below but basically, when I try to switch slots with cards in the sideboard it starts bugging and it shows me that i have like 6, 7 thoughtseizes sideboard.
8 votes -
RNG of deck draws.
Can someone take a look at the RNG of this game. I have a deck with an average of 2.6 CMC and most of the cards are 3 CMC or lower. Why in multiple games back to back do I get the only 3-7 cards in the deck that are 4 or more? and then i'm land/mana screwed the entire game.
7 votes -
Prosper, tome-bound mistakenly exiling cards face down
Prosper, Tome Bound is erroneously exiling cards face down. According to oracle text and rulings, those cards should be exiled face up.
2 votes -
Haste should no longer be printed on creatures
It would be a much better game without it.
2 votes -
Issue with Counterspell Use While Controlling Opponent’s Turn with Emrakul in MTG Arena
Hello,
I encountered an issue in MTG Arena where, after taking control of my opponent’s turn with Emrakul, I was unable to use counterspells from my opponent’s hand (e.g., “Mana Drain,” “Pact of Negation”) to counter their spells. I attempted to use the “hold priority” and “set stops” features, but I was still unable to cast the counterspell.
Could you please confirm if this is an intentional restriction, or if it is due to a bug or a limitation in the digital implementation? Additionally, if there are any known workarounds or recommended steps to ensure functionality, I would appreciate any…
2 votes -
Lush Portico drawing appears black
All the Lush Portico cards in my deck appear black (see screenshot). This is the only card that appears like this, so it has nothing to do with my praphics settings. I use a Windows 11 PC with GeForce RTX. Is this a known bug ?
2 votes -
YOUR client crashing made me from winning to losing.
YOUR feature is not needed.
If token hit cap let it hit cap. why a forced draw here? human resources?2 votes -
bug
Bonjour,
Le mode plein écran s'enlève à chaque partie. (3440x1440)
2 votes -
Split Up - Yet another BUG!!!!
Playing Brawl I had two untapped mana dorks and my opponent proceeded to cast Split Up, selecting the mode -Destroy all untapped creatures. The game never gave me a chance to respond by tapping my mana dorks and the opponent had nothing that prevented me from using abilities on their turn. It is very frustrating reading all the different comments about how the card is bugged and you have yet to do anything about it.
I enjoy keeping good records with my decks and bugs like this, that don't get taken care of in a timely manner, make me want…2 votes -
Invasion of Gobakhan needs to be banned from all formats
Looking at an opponents hand and removing a card from it is a black ability. It doesn't matter if you put a second condition. This breaks the color pie and should thus be removed from the game entirely.
It's also gamebreaking as it is yet another instant speed indestructible and hexproof when it is turned over. It was a mistake the first time that was done. It's still a mistake now.
Do your job Wizards of the Coast and fix your broken mess of a game.
2 votes -
MH3でテキストと挙動が異なるカードがある
MH3のドラフトにおいて。込み入った盗用でクリーチャーを追放したが、「呪文を唱えるために、マナを任意の色マナであるかのように支払ってもよい」と書いてあるが、唱えることができなかった。
ピック時に期待していた効果と挙動が異なり、ゲームに敗北した。
補償を要求する。5 votes -
Grenzo + Emrakul = bug
Hello! I was playing cube, and I casted Emrakul while my opponent had Grenzo in play and, when I started to control their turn, I cannot heist my own library and just can't do nothing except waiting for my time's end.
Of course I lost after this. :)5 votes -
Audio Bug: Audio desyncs then no audio
Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.
542 votes -
Alternate card art issue
I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.
2 votes -
Divine Visitation crashes Arena
Once Divine Visitation enters the battlefield, the game crashes (playing on iOS App). My opponent is able to successfully still play the game I just learned, as they were able to cast removal once my turn passed to them, allowing me to log back in’s once divine visitation was off of the battlefield, the game resumed as normal.
Steps to reproduce:
1. Brawl deck with Divine Visitation in it (I used Kambal, Profiteering Mayor, not sure if other formats has same issue, I only play Brawl/Limited)
2. Cast Divine Visitation
3. ETB ARENA closes on iOS, not able to rejoin…3 votes
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