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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10112 results found

  1. ゲームが進まない、サイドボードの入れ替えができない

    ゲーム中に相手が〈死の飢えのタイタン、クロクサ〉がキャストされると、ゲームが停止し操作しても反応しなかった。
    再起動したところ、自分の持ち時間が消費されていた。

    さらにサイドボードの入れ替えをしようとしたところ、まったく反応しなかった。
    再起動しても症状は改善しなかった。

    2 votes

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  2. card style

    Card style I won in MWM cannot be applied and doesn't seem to be in any way different from the original card.

    2 votes

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  3. Betrayer's Bargain cost switching

    I tried to cast Betrayer's Bargain, sacrificing my creature, but it kept changing the cost to the other option (pay mana). this cost me the game, I want a refund. Attached log, it was during the last game played.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Game autoskips your turn.

    If you play a Buried Treasure with no other playable cards in hand the game will autoskip your turn unless you manually put a stoppage at one of your phases. The deck works by sacrificing Buried Treasure and casting it from my graveyard, but the game does not register that sacrificing it is a valid action to cause it to give me priority.

    2 votes

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  5. popular egoist

    Popular Egoist (Duskmourn) doing 11 damage on triggered ability.

    Opponent used Final sacrifice on my creature sacrificing an enchantment, their Popular Egoist did 11 damage on it's trigger instead of 1

    2 votes

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  6. スマホ版で攻撃時

    スマホ版で、クリーチャーで攻撃したときなど、自分のクリーチャーの配置が突然入れ代わり、能力の対象としたいクリーチャーを選択するときに意図しない選択をさせられることがあります。
    致命的な欠陥ですので改善してください。

    2 votes

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  7. Opening Store Crashes Game on iOS

    When in the game, I click on the store icon and the game crashes. I can click on the Gems button from the home UI and it will take me to buy gems, however if I attempt to navigate to another store page, it crashes.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  8. No Experience Awarded for Weekly or Daily Wins

    Both weekly and daily win XP not awarded.

    I had multiple times where I was expecting to get a reward but was still short of it after wins. Just like a few weeks ago when this happened the first time. I started keeping track and watched my daily and weekly wins increase by 1 but my Mastery Track experience stayed the same.
    Both daily and weekly wins fail to give experience for the Mastery Pass on occasion.

    How to reproduce:
    1. Make note of the amount of wins for daily and weekly wins
    2. Make note of the Mastery Track…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Not receiving stats in my email

    Opted in for email stats
    Enabled promotional emails
    Never got my stats
    It’s been three seasons

    3 votes

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  10. 1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  11. I entered a game, the game did not show me my hand or allow me to take actions resulting in a loss

    Platform: PC (Windows)

    When the issue occured: When I entered the game the game stopped. It didn't show me my starting hand or any actions to take. I waited several minutes until the Warning! You havent' acted recently! warning appeared. I kept waiting, nothing happened. I restarted the game and it declared me lost the game, resulting in the end of the event as it was my third loss. I would appreciate it if you could review the error and refund the gems.
    Thank you very much

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. can't login after update, tried on android and PC and immediately has error code after trying to update. In a literal sense, is unplayable

    can't login after update, tried on android and PC and immediately has an error code after update. In a literal sense, the game is unable to even be played.

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Fix the emotes and actually improve the game

    Seemingly each time a new set is released or they 'update' the game there's a consistent issue with emotes, avatars, and/or other content being wiped or inaccessible. Also, what happened to two headed dragon? What happened to being able to play AI? What happened to leaving cards as they are printed instead of altering it in the digital format? Terrible practices by a greedy and inept company that's out of touch with it's fans.

    2 votes

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  14. Sporogenic infection

    Sporogenics infection player selection isn’t obvious so new players often burn the rope. Whilst this is annoying I think a far worse interaction happens, the default logic for the card is to always sacrifice your own permanent regardless of what creature it was applied to. It’s quite hard to infer player intent but in limited formats most of the time it’s being cast on the opponents creatures and I want them to sacrifice another creature.

    Both points above effectively cost me a game, it’s both in culmination that make it prone to error.

    2 votes

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  15. impossible to sideboard

    In ranked best of three games, when sideboarding, it is impossible to bring into the main deck cards from the sideboard, and clicking on done button does nothing. I need to exit the game and come back to be able to go to games two and three, but without the possibility of altering the deck. (I play on PC, and have already uninstalled and reinstalled the game).

    2 votes

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  16. Wildcards Bug

    I Cannot see the wildcards counter and also I am missing some mythic and rare wildcards, I expect you fix it , and also give us a pack or some kind of reimbursement for the inconvenience, just like Blizzard does to its users when there is some big problem as this.

    2 votes

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  17. end of game

    I would like to see what was in my opponents hand within the "veiw battlefield" portion of a match. often times while playing in person. when you loose the game or even win, a player is curious what the next draw phase was or what was in each others hands. These insights help improve deck building and increase the amount of fun in gameplay.

    2 votes

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  18. mythweaver poq ashaya

    an addition to all other report of the trigger between ashaya and mythweaver that is even more a bug.

    it doesn't trigger with other creatures even if it should. if you play mithweaver first than ashaya you can still play them without the infinite loop, but if you would cast another creature spell it should doble it but it doesn't trigger. i suggest to add in mythweaver text "conjure a token"

    2 votes

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  19. Simultaneous Sacrifice Choices

    I noticed in my game (log attached) that I was able to briefly see an animation that showed which creatures my opponent had selected to sacrifice to Liliana, Dreadhorde General's -4 ability before I selected mine. My understanding of the rules is that both players must select their choices simultaneously before the other's is known so as to not gain any additional gameplay advantages that may affect their choices. I'm not sure why the animation was there but it was a brief trail of light going from liliana to the 2 creatures my opponent selected.

    2 votes

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  20. There is a problem with the draft match due to a server glitch.

    クイックドラフトをプレイ中にサーバーの不具合で途中でプレイが止まったりした。
    そのためプレイに負けた。

    2 votes

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