MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5850 results found
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Cannot Purchase Through Store on Mac
Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.
28 votes -
Adversary (intrepid) likely others (multi kicker?)
When casting one of the adversaries, I have only experience with intrepid adversary, it doesn't ask "how many times would you like to pay the additional cost" on etb.
Treat this like x=1,2,3 or confirm 0. And then show full cost of the desired cost. AAs of now, It just has an "auto tap" button.
Twice It prioritized using ww to pay for the cost, and even when floating 2ww, it left 2 colorless in my pool.
1 vote -
Nightclub Bouncer commander perpetual effect
I was playing Brawl with Tezzeret, Betrayer of Flesh as my commander. My opponent played Nightclub Bouncer and bounced Tezzeret to my hand. I chose to move Tezzeret to my command zone instead of my hand, but I did not receive the option to remove the perpetual casting cost effect. Unless I'm misunderstanding a ruling, I'm pretty sure I'm supposed to be able to remove perpetual effects on my commander whenever I move them to the command zone?
1 vote -
Bug: Cards in game not appearing
During a standard ranked game (Bo3) on PC my oppenet had a card in hand that didn't show up on my screen, did not show a casting animation or appear on teh stack, appear on the batlefield after, and did not go through combat before dmaging my planesawalker. I did kill it with a boardwipe, but it never appeared on my screen except as a gap where other cards in hand were or other creatures on the battlefield were not. In game 3, my hand had an absent card, mulligaining did not fix this. One card (fabled passage, far left of hand) had several sideways cardbacks behind it and possibly the missing card (shoot the sheriff); When I kept the 6 card hand, it the game would not let me select the fabled passage to put on bottom. I accidentally conceded trying to restart my game to see if it would resolve the issue. Photos of missing creature on battlefield an dfirst hjand with missing card attached as well as log file after the issue first appeared.
During a standard ranked game (Bo3) on PC my oppenet had a card in hand that didn't show up on my screen, did not show a casting animation or appear on teh stack, appear on the batlefield after, and did not go through combat before dmaging my planesawalker. I did kill it with a boardwipe, but it never appeared on my screen except as a gap where other cards in hand were or other creatures on the battlefield were not. In game 3, my hand had an absent card, mulligaining did not fix this. One card (fabled passage, far left…
1 vote -
secret tunnel
Secret Tunnel specifies that it must target two creatures that share a creature type. I have had opponens that target only one creature and it still works. This should not work because it needs two targets.
1 vote -
urza's saga
I was playing Urza's Saga in the Arena powered cube and it did not allow me to search an artifact with CMC 1. You can see in the attached picture I had 2 targets in my deck, but Arena would not let me get them
1 vote -
Jump in
I've got a complete jump in event 3x task and after completing (victory) these are not added and it' stuck on 2/3 - any suggestions please?
0 votes -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware multiple folks have posted similar suggestions in the past. But their efforts have not yet resulted in a change so I am posting it yet again and will continue to do so.
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
4 votes -
Buster Sword kills own creatures when transferring it.
When transferring Buster Sword from one creature to another, it frequently kills the creature it leaves. I have not been able to find any effect text on the card that says this should keep happening. Is there a reason creatures keep dying when I unequip the sword?
1 vote -
Liliana, Dreadhorde General -9 Ability
Liliana, Dreadhorde General -9 ability activated by opponent made me sacrifice lands, but my opponent did not have to sacrifice any lands. After activation I went down to one Mountain while my opponent kept 5 lands and the mana dork that let them cast it in the first place.
1 vote -
enduring innocence
Enduring Innocence's card draw doesn't trigger if an anthem effect would raise the creature entering above 2.
1 vote -
Bug Report, Losing due to Opponent Counter Timeout
In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced me to concede. One should not punish the waiting player because the acting player found a way to force wasting timeouts and force concession. That is entirely unfair to those involved as, again, there was literally nothing I could do and it is entirely antithetical to the game as it is using a computer mechanic to win a match through what I assume is a bug.
In a lifegain v lifegain match, they were recurring 500 or so +1/+1 counters through several different cards that give counters on lifegain. They used 3 of their timeouts and then it started taking my timeouts when there was nothing I could do while they were getting their counters on their creature card. I tried to tap mana or some action to stop this but nothing worked and then I was warned that I would concede if I did not act (again, literally nothing I can do on 500 triggered events). After every last counter triggered, the match immediately forced…
2 votes -
Title: MTG Arena is Killing the Game We Love
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying packs and hope you pull something usable. In paper Magic, at least you could trade or sell. In Arena, you get nothing back. Just digital cards locked behind a paywall.
"It seems pretty difficult to build a card collection." — r/MagicArena
"This game is a money sink with no soul." — Twitter
"The algorithm is awful... it consistently gives you games you have no chance of winning." — MTG Arena feedback forumsClimbing to Mythic is a joke. You grind for hours every month just to get knocked back down and do it all again. There’s no real payoff. The meta is boring. Same decks on repeat. White lifegain. Mono red. Karn. Bolas. The names shift but the decks don’t. You either copy the broken deck or you lose.
Historic used to be creative. Alchemy ruined it. Now it’s just digital-only junk cards, overpowered garbage, and zero balance. No bans. No fixes. Just more broken mechanics shoved in to push new product.
This isn’t just me. A 2024 study by 1337.games ranked Arena the most unplayable game on Reddit. Out of all gaming communities, Arena had the highest number of complaints. Almost 30 percent of all posts on r/MagicArena called the game unplayable.
They made over 1.08 billion dollars last year. A huge chunk of that came from Arena. That money came from us. The players. And in return, we got a broken platform, a rigged ladder, and an economy that feels like a trap.
This is not the Magic we grew up on. It’s not what Richard Garfield created. Magic used to reward creative decks, smart play, and deep strategy. Arena rewards pay-to-win. It punishes innovation. It ignores player feedback. It sells nostalgia and gives you a slot machine.
I’m not writing this because I want a lawsuit or some payout. I’m writing this because I want the game fixed. I want to play a version of Magic that respects my time and money.
Here’s what we deserve:
A fair economy that rewards effort and gameplay
Monthly bans in all formats to shake things up
Real incentives for original decks, not just copying the meta
A better new player experience
Full transparency in matchmaking and the shuffler
If you’re reading this and you’re sick of getting screwed, reach out. I’m organizing. I’m done being quiet.
Email me: noreservations72032@gmail.com
I screenshotted this. If it gets deleted, I’ll post it again. This isn’t just my fight. There are thousands of us who feel the same way. The more of us that speak up, the harder we are to ignore.
We want the game back. The real one.
The one that treated players like people, not paychecks.And yes, I know you can see who posted this. That’s fine. I’m not hiding. I meant every word.
— A ***-off player who still gives a *
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying packs…
6 votes -
hacking and cheating
mtg has horrible cheating / hacking in the game which is evident by the tons of complaints. stop ignoring them. you need an easy way to report players in-game by clicking on their name after the game with a match history. then a report cheating / hacking option with a comment option.
it's obviously cheating when - everytime - we play against the swamp arden / vargsgoth deck, they get a way to discard the card in the first 4 turns. they - always - have a arden or vargsgoth everytime. then they -always- have a zombify 4th turn. it's total ******** cheating / hacking. you need to fix these problems and make a better reporting system.
mtg has horrible cheating / hacking in the game which is evident by the tons of complaints. stop ignoring them. you need an easy way to report players in-game by clicking on their name after the game with a match history. then a report cheating / hacking option with a comment option.
it's obviously cheating when - everytime - we play against the swamp arden / vargsgoth deck, they get a way to discard the card in the first 4 turns. they - always - have a arden or vargsgoth everytime. then they -always- have a zombify 4th turn.…
0 votes -
Bug Report: Triggered Ability Did Not Resolve Before Game Loss
During my match, I lost the game when my life total dropped below 0. However, I controlled a creature with the following triggered ability:
"Whenever this creature or another creature you control dies, target opponent loses 1 life and you gain 1 life."
At the moment my life total went below 0, one of my creatures died, which should have triggered this ability. If the ability had resolved correctly, I would have gained life and moved back above 0, preventing me from losing the game.
It seems the game did not account for the triggered ability before declaring me as having lost.
Please review this interaction, as it appears the ability was not properly applied before the game loss check.
This issue creates a significant disadvantage for black decks that rely heavily on these types of life-drain effects.
During my match, I lost the game when my life total dropped below 0. However, I controlled a creature with the following triggered ability:
"Whenever this creature or another creature you control dies, target opponent loses 1 life and you gain 1 life."
At the moment my life total went below 0, one of my creatures died, which should have triggered this ability. If the ability had resolved correctly, I would have gained life and moved back above 0, preventing me from losing the game.
It seems the game did not account for the triggered ability before declaring me as…
2 votes -
Cards Stuck in Air
On IOS, the cards stay in the air! What’s worst is that some cards stay on the stack, making it impossible for me to use them! This makes the tutorial impossible!!!
I am very disappointed at you lack of care! I wanted to play the game, but I can’t!
Go on an iPhone, play through the tutorial, and see what I’m talking about!!!3 votes -
Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion
Issue with client recognizing Lutri, the Spellchaser as a valid Companion.
On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.
Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will have access to Lutri as your Companion in Game 1. During sideboarding, however, the deckbuilder produces the same issue and will not let you start Games 2 or 3 with Lutri as your Companion, even with an otherwise 'legal' deck.
Issue with client recognizing Lutri, the Spellchaser as a valid Companion.
On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.
Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…
3 votes -
Dacks
I missed having an option to preview card cutscenes when building a deck. Many cards have beautiful visual effects during battles, and it would be great to see them before making a choice.
1 vote -
Traditional Cube Draft rewards are displayed incorrectly in-client
I have won three matches in Traditional Cube Draft a number of times recently, and I realized that the in-game description of rewards lists three cube prize packs and two other packs. In reality, you get two cube prize packs and three other packs. I assume a cube prize pack is more valuable than a regular pack, so this error is misleading about the value of entering the draft.
Will you be providing the missing cube prize packs to each player for each 3-win draft they completed?
1 vote -
Yenna, doubling season, Inn keepers talent, three blind mice crashed something
Trying out
Yenna, Inn keepers talent level 3 + Doubling Season (or 2 Doubling seasons) and Three blind mice are on the battle field along with a mouse token.Yenna copies 3BM and the copies come in with 4 lore counters if you point one of the copy triggers at a token copy of 3BM you can make more copies of it and keep going and produce a lot of mice as well.
This crashed something (server side I think) while not an infinite loop it is obviously too resource heavy.
I’m not looking to abuse the servers or other players, so I’m wondering if there are any idea on what numbers are acceptable.
Trying out
Yenna, Inn keepers talent level 3 + Doubling Season (or 2 Doubling seasons) and Three blind mice are on the battle field along with a mouse token.Yenna copies 3BM and the copies come in with 4 lore counters if you point one of the copy triggers at a token copy of 3BM you can make more copies of it and keep going and produce a lot of mice as well.
This crashed something (server side I think) while not an infinite loop it is obviously too resource heavy.
I’m not looking to abuse the servers or other…
1 vote
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